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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1823 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,823 reviews
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and I recommend a lot is help a lot to my father

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly.. I love Fitbit it has all the features I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a comfortable to wear and good quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MJLovato

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT I'm mobile after an accident, tracking is FUN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch favorites

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for monitoring my sleep and activity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor EDA scan feature, not as good as Sense 1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Sense 1. The Sense 2 interface is not as functional with missing features. The EDA scan is useless. It gives 14 to 16 EDA responses regardless of when I use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, comfortable to wear, precise tracking highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I was looking for to track my lifestyle and health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and value for money. ......

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a year now and I had to contact customer service 3 times due to back metal piece falling off. Honestly save your money and get something else. I just got my new refurb replacement anf this time I could not contact and it said this product was stolen or locked. Like you guys sent me this replacement.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Christine. We’re sorry your experience with the Sense 2 wasn’t the best. We’d like to look into your concerns and find you the best solution we can — when you get a second, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Love this watch.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch as an upgrade from my Versa. My wife has the original Sense and of course I had to play catch up. The Sense 2 is definitely a step up with numerous improvements. Love the new size and weight. Battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the battery life but other than that it's really nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Series 2 watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit is always a good tracking device. For the price, I would have expected it to improve and add more features to the product. Overall design and feel is good. Average on rating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still like Versa 2 better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this as good as the Versa 2. Could not change watch face and features were not pronounced enough like Versa 2. Watch bands from Versa 2 would not fit this watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased as a gift. He really likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Upgraded to Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Fitbit Charge 2, then 3, then 4. Finally decided to make the leap to the Sense 2, and I am extremely happy with it. I'm still learning about all the features but the ease of use alone make it so much nicer than the Charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good smart/health watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no complaints... All the functions work great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work as it should. It does not recognize heart rate accurately so therefore active minutes not accurate

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The improved Sense 2.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are much better and easier to read. Apps are more detailed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit seems to have lost a lot of it usefulnes since google took it over. It still functions but there is always something that is wrong.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, FloydwC. We're sorry to hear that you're having issues with your Fitbit Sense 2. Let's see if we can make this right - please reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit