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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1858 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the product's overall performance, excellent battery life, and new features very positively. Many also appreciate its ease of use, accurate sleep and step tracking, and effective heart rate monitoring, all presented in a sleek design. However, some users have expressed concerns regarding the comfort of the band and occasional connectivity issues. Additionally, there are reports of problems with screen functionality, GPS connection, and limited app availability for certain applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,858 reviews
  • Rated 5 out of 5 stars

    Attention: swimmers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's attractive, more responsive, and a big step up from my previous Fitbit, which was a Versa 3. One thing I didn't realize about my previous watch (and this applies to the Sense 2, also) is that they are not at all hot tub friendly. In addition, I wish I had known about setting the swim exercise feature before getting into the pool to protect the water resistance of the watch. That applies to both the Versa 3 and the Sense 2. I do like the EKG feature pf the Sense 2 a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense is a favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitness watch is versatile, attractive, and effective! It does require charging often. Yet, since Google purchased Fitbit, it seems that its performance and options are steady improving.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A great fitbit that can take you to a new level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great fitness device for me. I had previously avoided those with larger faces because I'm thin and thought it would look and fit awful on my wrist. But this fits and feels great. The functionality has taken me to a new level of interest and engagement. Even the band is brilliant because the strap goes through a slot against the skin, so there is no loose edge to catch on anything or come undone. I love receiving and responding to texts from the watch and taking calls from it. I can tell it to start a new walk or workout, and it does it. The display is bright in the brightest sunlight. It's a fantastic device. I heartily recommend it. Mine is going for a week in between charges. That's better than expected, and it charges very quickly when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nothing to say

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this watch and I am still learning everything on it. Helps me doing my walking and get out and do it. Best buy ever

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Returned in exchange for Pixel 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sense watch stopped working after years of faithful service so figured I'd try next one. Returned Sense 2 and got Pixel 3 instead after reading that Sense will be discontinued. I do miss the battery life of Sense watch. Could go days without needing to recharge. Need to charge Pixel pretty much every day. Otherwise like the Pixel watch a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Gps

    Rated 4 out of 5 stars

    Sorry ... I miss the GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded because I was charging my old one a couple times a day. This one has gone days between charging. Honestly I hate the bands and I have to admit I miss the GPS for bike riding and for walks outside.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 2 out of 5 stars

    A Downgrade from the Original Sense

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the original Sense and the main reason I "upgraded" to the Sense 2 was because the screen of my original Sense had the adhesive holding it in place disintegrated a few months ago, and even if I did repair it, I don't think the water resistance would still be in place. I thought this was a sign to upgrade to the new Sense 2 since normally when new products come out they improve upon the previous version. This is definitely not the case for the Sense 2. If this was the first version of the Sense (or Versa for that matter) I would probably be giving it a 4 or 5 star rating. The fitness features that remain do seem to be improved, but that's just going off a few days of use. The navigation, while different than the original Sense, does take some getting used to, but feels like an improvement over the original. Unfortunately for Fitbit, I do have an original Sense to compare to, and these are the features that have been removed as of my noticing, there may be more: 1) No Google Assistant. The original allowed you to choose between Google Assistant or Amazon Alexa, this one just gives you Amazon Alexa. While Alexa should work for a lot of things, if you've gone in on the Google ecosystem, this can hurt. 2) No Wi-Fi. The original allowed you to use Wi-Fi, so if you weren't close enough to your phone, it could still communicate with it and really sped up updates. This is nowhere to be found on this one, though rumors say it is still in the watch, just no way of activating it. 3) No 3rd party apps. You used to be able to download apps on the watch like Deezer, Spotify, or C25K, not any more. You are stuck with a handful of stock apps. 4) You can no longer control your phone's currently playing from the watch. 5) No on wrist Bluetooth calling. The original Sense allowed you to take phone calls through your watch. The Sense 2 does not even though it has a mic, speaker, and Bluetooth. 6) No Google Wallet or Google Apps (supposedly this is the only feature coming soon) even though Google owns Fitbit. 7) No snore detection. This is a Fitbit premium feature supported by then Sense, but is no longer supported by the Sense 2. Even worse, once you "upgrade" your Sense to the Sense 2, your previous snore reports disappear. It really seems like Google decided that the Fitbit watches were too much competition for their own smart watch and decided to bring down the nerf hammer on the latest generation of Fitbit watches. It does not mean that the features won't come in the future as a lot of those features didn't come with the original Sense out of the box, but it seems really odd that your new product wouldn't support old features. At the moment I can not recommend the Sense 2, you would be better off getting an original Sense or a Versa 3, though who knows if they won't retroactively get rid of a lot of those features that were added after launch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Sense 2 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Sense 2 is a health-focused smartwatch with advanced stress management and comprehensive health tracking. It boasts a sleek, comfortable design and a long battery life of up to six days. However, it sacrifices some smartwatch features, like third-party app support and music control, to prioritize its health-tracking capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Timing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what i needed its great I keep track of my steps and most importantly is my heart rate

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Great watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new sense 2... Using it with Android watch can respond verbally to all text messages using Alexa... The reason not five stars is that they removed Google Assistant as an option from the sense 1... And because of this I can't initiate a text message only respond but that's better than nothing hopefully they bring Google Assistant back as an option with further updates

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Band comfort

    Rated 5 out of 5 stars

    Heart Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had heart surgery purchased this to monitor for A-Fib. Works great and does so much more. Would recommend buying a different band. The rubber one irritated my skin after 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Useful watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for self and a pattern. Not difficult to use. Liked that pO2 is monitored and so is sleep profile. Appreciated the function to locate my phone. Only thing would be battery life which after a while needing more frequent recharge .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for sleep tracking Cant see heart rate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleep tracking metrics ar very intuitive and displayed in an understandable interface.I cant get my heart rate to display in anything but a tiny red indicator that is unreadable during a run. It shows zone minutes and that’s helpful but I don’t get why its so hard to just see my heart rate clearly and prominently displayed during a run. Also this thing frequently documents me running when im sitting in a car driving.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived very fast and was a great price. Looks great and love all its features it has. Great job Best Buy for your fast customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. The sleep mode the steps, the exercise. Has an a fib feature on it for irregular heart rate.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Solid Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a really solid fitness watch! The battery isn't amazing (lasts about ~4-5 days), but that's my main complaint. It does seem like it might short me on calories when I'm working out, and of course it doesn't do a great job with weighted exercises, but generally it's really solid with the exercise tracking. It has so many options for exercises you can start, and it's good at counting my sleep. I've also really enjoyed the alarms. Definitely recommend this watch as it's overall solid and affordable for what it is!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit - Sense 2 - Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good design and user interface. The watch is comfortable to wear for long hours. Sensors are working accurately. You can download custom watch faces and charge hold is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, great to use, and gives detailed responses on what excercise is doing what.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the information I want and easy to use. Helps in my fitness efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tracker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit is very good brand-device for tracking heart continuously

    I would recommend this to a friend