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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1858 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the product's overall performance, excellent battery life, and new features very positively. Many also appreciate its ease of use, accurate sleep and step tracking, and effective heart rate monitoring, all presented in a sleek design. However, some users have expressed concerns regarding the comfort of the band and occasional connectivity issues. Additionally, there are reports of problems with screen functionality, GPS connection, and limited app availability for certain applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,858 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Fitbit, i feel confident how works and all the apps are simple and easy. I been used Fitbit for 10 years a list.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Up for the challenge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Fitbit that had a cracked face. Wanted to have something that will keep track of my heart functions. Track what few walks I take. Sleep records. Each have been recorded will. Improved at each function. Even reported split sleep times accurately. Pricy sure. but I'm sure it will give the coroner an accurate time my heart says enough. Plus, the battery last longer than my old watch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fitbit. You can choose what’s on the face and is larger to see more easily. Has all the features I need. Great product at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smartwatch. I had a galaxy and the battery didn't last but this watch wow lasts all week. Makes a difference to have the confidence to not have to worry about charging it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sense 2 is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Sense to the Sense 2 and it does everything the Sense does and more. Really just more refined and polished compared to the Sense. If your deciding between the two go with Sense 2.

    I would recommend this to a friend
  • Pros mentioned:
    Features
    Cons mentioned:
    Band comfort

    Rated 5 out of 5 stars

    Sense 2 watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is just what my cardiologists wanted me to wear. Band a little stiff and an adjustment to get used to wearing, but getting better as I wear it more. Love all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    My New Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Fitbit Sense 2. It keeps time for me; it counts my steps; it tells me how many hours I slept and alerts and displays incoming calls plus much more!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Very Happy With My Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting a Fitbit for awhile and finally decided to get one. Glad I did. It's a bit irritating when it lets me know I need to get up and walk around for a bit but hey that's why I bought it. :) It's comfortable, I don't even notice I have it on so sleeping with it on is no issue and now I know how much sleep I am getting. So with a bit of help from the app I am getting enough sleep to not fall asleep on the sofa in the evenings. There are a few other things I can do with it just haven't yet maybe in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    update on watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the product has been working well. It was easy to set up and required minimal assembly. The instructions were clear and simple to follow. I like that I can easily view my weekly updates on my phone. The battery life is also quite good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing smartwatch substitute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like sense 2 features for tracking coupled with amazing battery life. All amazing Fitbit tracking features, with improved heart rate tracking, phone syncing and still get 4 days battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A beautiful & helpful Watch for your health!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful watch and helpful functions for monitoring your health! We choose this watch over Apple iwatch or Google pixel watch due the apps and battery life! 1 charge last almost 1 week! Recommended for anyone concerns he/she healthy life than just a fashion watch.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price from Best Buy. All the functions I wanted to monitor health and some fitness activities. The fitbit is very attractive and stylish with very easy to read letters. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Very good

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Gift for the mother amazing no complaints she loved

    I would recommend this to a friend
  • Cons mentioned:
    Band comfort

    Rated 4 out of 5 stars

    Bad band

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band made me break out. I wish I'd gotten another color on the device. I had to change the band and go particularly like yellow gold. I picked it for the blue band I can't use. I bought something generic off Amazon for the band. Device works well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Lots of great features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I would have reviewed this right after purchase, I would have given it a 0, but is now working & love it. I returned the first one because I couldn't get all the features to work & kept having to do a reset. The same thing happened on the replacement. I almost gave up but then turned the Bluetooth off on my tablet & it has worked great ever since. Love the additional features that my Versa did not have, especially being able to use Alexa, having the ECG monitor, longer battery life & seeing when texts come in. Lots of cool features!!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Perfect smart watch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is everything I needed! Tracks my sleep, stress levels, and my steps! Plus so much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the tracking and interaction with Google Health extremely helpful in supporting my fitness goals.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    FitBit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the features. Meets all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great yet simple and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, simple version and yet does its job not over complex and hard to operate. That is why it was perfect for my grandfather who lacks a lot of tech savvy skills. My Grandmother was able to download the app on her Galaxy phone and monitor his health while he wore it. This helps her feel more at ease as he has blood pressure risks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Overall long lasting smart watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the gold color, and it's long battery life. However, The touch screen sensor is weird. It sometimes turns off when I am still using it by fingers

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Jimmy. We're sorry to hear about your device's screen sensor that turns off sometimes. We recommend you sync in the Fitbit app by tapping the device icon at the top-left corner > Fitbit device > Sync Now. Please also try to restart your device by following the steps here: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit