Customer Ratings & Reviews

Fitbit - Sense 2 has an awesome battery life! So glad the previous Sense watch expired.

Was a gift, the recipient was very happy with watch. It appears to me the color of watch was not the color that I view when I ordered it. She is happy that is all that counts.

This was a last minute Christmas present that wound up one of the best presents.

great information and easy to use. I am on my fourth one since they do have a limited self-life which is only about 18 months.

Received the Fitbit the day after I ordered . The product works great. Very satisfied.

Love the Fitbit for my wife. She wears it and is very comfortable. She is able to track her steps and her heart rate. This helps her track her workouts.

Love everything this Fitbit has to offer it does everything I need it to do and some

This is the 2nd Sense 2 I purchased and I absolutely love it. It gives me all the info I need, steps, heartrate, and sleep. It aslo has a good battery life as well as other functions which I haven't set up as of yet. Would purchas another if needed

Great product, reasonable price. Just wished the last one would have lasted longer than 2 years.

The new Fitbit Sense 2 is so much better than any other Fitbit I've had and I've been wearing them since they first came to market. Excellent produxt that just keeps getting better.

I can't recommend this product or Fitbit less. Purchased this watch in May. It has never worked properly. glitchy in that the screen would sometimes freeze, the stairs were never properly counted, and while running the watch would freeze or stop working as well as never being accurate with the amount of miles I have run. I contacted Fitbit after about two weeks of noticing the issues and trying different fixes. I got the generic check for updates, restart the device, sync the device, change the clock face, and finally lets reboot it all together. After a couple more weeks and still the same issues I contacted them again and was told an update was coming and I should wait for that. The third time was absolutely so horrendous I don't think I could ever purchase a Fitbit product again. The agent on chat would stop messaging for long period and I would have to ask if someone was still there, they would give short vague responses, and never addressed my issues. Finally just said looks like you've tried everything warranty will contact you with a solution within the day. Welp, NINE days later I had to call in. I was told the best we can do is you send us your device and when we get it we'll send you a new one, the whole process could take 2-3 weeks. I tried to ask for other options as I am 1 month out from a half marathon, but nope its either this or nothing Fitbit was 100% unsympathetic to my situation which their device has put me in and the trouble I have gone through since the beginning. Its clear that this issue isn't due to a lemon device, as my husband received a Sense 2 for father's day and has had all the same issues that I have had. When you look at the message boards on the community page its a slew of the same problems. On top of that I can't say that Fitbit is going to be putting much effort into their devices as Google is pushing their Pixel products over Fitbit.

Great watch, large face which makes it easy to read. Returned mine to get a fitbit tracker instead because i had a allergic reaction to some of the sensors on the backside of the face. Itchy even after switching wrists. Otherwise it was great. No issues with the fitbit!

Watch band it's a little bit harder compared to the Fitbit Sense.

Great product that significantly improves the watch from the previous version. It was easy to install and the battery length is impresive.

I choose over Apple. It does everything I need to know plus some. Not only does it have a multitude of medical functions it actually tells time also.

this has helped me with my goals for exercises and heart rate shows its great.

I replaced a Versa2 from 6 years ago with this one. The main reason was to get the heartrate monitor notification. It does notify you but you have to go looking for it. I ASSUMED it would have an alarm or at least vibrate to notify you, but it doesn't. It lets you set the parameter for notification and that seems hopeful, But, you will never know unless you go to the app and search. Worthless!!! Should have saved my money and waited for the original one to quit.

Love this watch. Has all the features I need. The size of the face is perfect size

i like the watch ,it does all i need it to do , i will eventually upgrade the strap , it seems to be accurate and unnoticeable on your wrist

This is my 4th Fitbit over the years. I have had the Charge, Versa 2, Versa 3 and now the Sense 2. So far I like this watch, the features are good and the heart rate detection seems to be accurate for cardio (which was a big issue for me with the Versa 3). The app is super easy to use. Only negative (if you can even call it that) is that the band doesn't seem as pliable as the others but maybe I just need to break it in. All in all, good purchase.