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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1831 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,831 reviews
  • Rated 3 out of 5 stars

    Really disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed with this Fitbit. I've had Fitbits in the past, so I was excited about this smart watch one. After an update though, it kept rebooting itself to where it kept wiping out all my alarms I had set on the watch. I tried to get a replacement, but the replacement did the same thing with the update.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Stacie. We're sorry to hear that your replacement Sense 2 kept rebooting itself. To help you out, please sync in the Fitbit app by tapping the Devices/Battery indicator > the Fitbit device > Sync Now. Also, try a restart: https://support.google.com/fitbit/answer/14194938

      If the issue persists, feel free to reach out to our support channels at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Love it, love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new watch....I have worn different Fitbit styles over the years, but this is the best one yet, sometimes I have to keep looking at my wrist to make sure it is still there as it is so very comfortable and lite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's Sense 2 stopped working after only a year but still had a warranty as well as it was covered by Total Tech. Took the old one in and they exchanged it without questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sense 2 Fitbit - great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit Sense2 The only issue I have is my sense calls feature keeps disconnecting so I have to “re-pair” the device all the time Otherwise it is AWESOME!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replace the strap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but the plastic strap is causing irritation!!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, GermA. While we’re glad you’re enjoying the Sense 2, we’re sorry to hear about your experience with the band. We’d like to get in contact with you and create a case. Please reach out to us at your earliest convenience: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    Fitbit Sense2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent screen that is easy for me to read. I appreciate the reminders to keep moving. For the price a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol ve my new fitbit. I wear it twenty four seven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch.Good size.Very confortable.Many options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ability to keep things in check. All the necessary data

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sense 2-- not bad but could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had done a little more research for buying this. I like it and what it does but in some ways it has less functionality than my Versa 2. No way to connect wireless headphones on the Sense2. Third party app installation is gone. The apps Fitbit offers are very limited. I do like that you can answer the phone and talk directly through the Sense2.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit Watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch!! I first thought that the size was going to be too big but I actually like how it looks. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very comfortable on the wrist and it tracks everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tip*** if you’re not receiving text message notifications go to the Fitbit app notifications settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the Sense 2. It is great! This is my third Fitbit I did not realize all the data that it could provide: Health data is very important. Don't for your steps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Fitbit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an upgrade and this was great. I shop around and did my research and the value for product for my needs is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned our Fitbit that we purchased, because it was defective. We paid the $40 to have the new one set up, and we ended up having to set sone things our self. It is stull bot doing everything that it should.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, KarenR. We're sorry you had issues setting up your Sense 2. We'd be happy to look into this matter and make sure you're all set up and ready to go. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Garmin band connections broke and was looking for something similar is size and shape. Only downsize is I wear it all the time and the battery only lasts about a week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    insight into health

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish it was easier to set up and follow all the functions it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Health Smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as she is trying to keep up with her steps during the dat in order to stay in better shape. She has a small wrist so it seems a little uncomfortable but she said that's not the watches fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Fitbit App ! Great upgrade from original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Love My Fitbit Sense 2 It Has All The Great Technology A Techie Like Me Or Any Other Techie Loves I Highly Recommend This Smart/Health/ Watch!!

    I would recommend this to a friend