4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1831 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,831 reviews
  • Rated 5 out of 5 stars

    Great Heath Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5th Fitbit. Both spouse and I have Sense 2. Better than Apple Watch, because exercise Data presents in Real Time unlike more expensive Apple which updates randomly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs improvement or better bands

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well the only draw back is the band is not very secure and falls off my wrist when I’m sleeping. Other than that it’s fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth more than Diamonds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my wife. It makes her happy to keep a record of her steps and exercises on her old Fitbit versa. This new Sense is more valuable to her than a Diamond watch. I had to keep her smiling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it so much I bought one for my daughter! I would recommend this as a gift that keeps on giving with all the things that it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit watches work best for me. They are user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch. Good price.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my granddaughter and she's been very pleased so far. Shipping was delayed three times but it wasn't Best Buy's fault. It was FedEx.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Smartwatch, Lacks Apps

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice smartwatch, tracks a number of health metrics. Disappointed that it is weak on apps that work with it. The stock band is a little quirky to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Band could be better. Comes apart fairly easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second watch after breaking my other one I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great but the audio is starting to break up. But all other functionalities work great. And it's pretty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Old lady

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having difficulty getting it to work with phone. I am not real tech savvy. Wish there were better written directions

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the silicone band on this watch and the size and shape of it. It has a lot of features. However, unlike all the other reviews, it will not stay charged for anything. I can’t wear it overnight because by morning it’s dead. It’s taking forever to charge I’ve only had this watch since January. So within four months it feels like it was a huge waste of money.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, SandraH. While we’re glad you're happy with the fit and size of the Sense 2, we're sorry to hear you’re running into issues with battery life. The watch should have up to 6 days of usage on a single charge. Here’s some tips to extend the life of your device:

      1. Turn off the always-on display setting.
      2. Avoid using the GPS continuously.
      3. Dim the screen or turn on auto brightness

      Here’s a link with more details: https://support.google.com/fitbit/answer/14226518

      We’re just a click away if you need us: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    FitBit

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a little over 2 months now and have noticed the battery is needing to be charged more often. Otherwise no other issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Massively disappointed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a Versa 2 stop working days after the warranty period had expired, I bought the Sense 2. WHAT A MISTAKE! It sometimes does not record at all for hours. The step counter is useless since it counts arm movements, not steps (ditto for the Versa). The Floor counter only records when it wants to. With all that in mind, I have no idea about the accuracy of any of the other activity recordings. On the positive side, it shows the correct time. At least the watch has one function that seems to work. But I can get that feature from any watch that costs a whole lot less. Fitbit watches are a scam in my opinion. Too bad I like the lightness of the watch and the snug fit. But that does not make up for what the watch fails to do. This will be my second and LAST Fitbit device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine when counting steps keeping time and some of the other health matrix but when it comes to the SPO2 it worked for a while then it quit

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for reaching out about your Sense 2, 1RWB. While we’re glad you're enjoying most of the health functions, we hear your concerns about the SpO2 not recording. Here’s a few things to check to make sure your device is working optimally:

      1. Turning off any SpO2 clock face or app permissions can cause the feature to stop functioning.
      2. You must sync your Fitbit device with the Fitbit app before the clock shows your SpO2 data. Note that it may take around an hour for your SpO2 values to appear after you sync your device.
      3. You must get at least 3 hours of quality sleep. Data is only collected when you’re still. If you move a lot during your sleep or the sleep session is too short, you might not get SpO2 data.

      Here’s a link with more tips: https://support.google.com/fitbit/answer/14226120

      We’d be happy to investigate further here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    A smartwatch for all your health questions.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs as advertised and really looks great when worn as a wristwatch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Village Hit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my GG. She loves it! She showes it off to everyone in the Village

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it as a present

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my ma, not as good as my smart watch but overall not bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I expected better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cardiologist recommended my getting a watch that monitored for AFIB and recorded an EKG. I was using an Inspire 3 at the time. I bought the Sense 2 and much prefer the Inspire’s response. The Sense2 is work. Sometimes it responds and sometimes it doesn’t. I wish I’d chosen a different watch.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, MurielR. We're sorry to hear that your Fitbit Sense 2 screen is intermittently unresponsive. We recommend that you sync your Fitbit Sense 2, then try to restart it by following the steps here: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 3 out of 5 stars

    Quit working

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year I bought the Sense; it quit charging after 11 months and since it was still under warranty I was able to trade it for the Sense 2. I really liked the new Sense 2! However, after having it less than a week it wouldn't work. I gave up and got a Galaxy watch. If I could have the Fitbit Sense 2 work, I'd prefer it to the Galaxy, but at this point I'm not willing to take the chance.

    No, I would not recommend this to a friend