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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1832 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,832 reviews
  • Rated 3 out of 5 stars

    Still like Versa 2 better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this as good as the Versa 2. Could not change watch face and features were not pronounced enough like Versa 2. Watch bands from Versa 2 would not fit this watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the battery life but other than that it's really nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work as it should. It does not recognize heart rate accurately so therefore active minutes not accurate

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a year now and I had to contact customer service 3 times due to back metal piece falling off. Honestly save your money and get something else. I just got my new refurb replacement anf this time I could not contact and it said this product was stolen or locked. Like you guys sent me this replacement.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Christine. We’re sorry your experience with the Sense 2 wasn’t the best. We’d like to look into your concerns and find you the best solution we can — when you get a second, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Great Smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased as a gift. He really likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Upgraded to Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Fitbit Charge 2, then 3, then 4. Finally decided to make the leap to the Sense 2, and I am extremely happy with it. I'm still learning about all the features but the ease of use alone make it so much nicer than the Charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good smart/health watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no complaints... All the functions work great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit seems to have lost a lot of it usefulnes since google took it over. It still functions but there is always something that is wrong.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, FloydwC. We're sorry to hear that you're having issues with your Fitbit Sense 2. Let's see if we can make this right - please reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    The improved Sense 2.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are much better and easier to read. Apps are more detailed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I thought

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great I have to my boyfriend last year, and it had not been working great, the time keeps changing with no reason and he had to keep adjusting that all the time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sense 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my second watch in 2023 and the same thing happened the glass pops up seams like thats there problem so up to that point it works well

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, AngelaS. We're sorry to hear that the screen of your Fitbit Sense came off. Let's see if we can make this right - please reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Fitness fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for fitness fun stuff on walking daily activities

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to charge it every other day. Ridiculus. Band sucks. To be honest ? Nothing great about this watch. Do not waste your money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but it’s a good watch everything you would want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good data collected and displayed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not very compatible with Apple / iPhone, lots of missed notifications. Inaccurate does not produce accurate heart rate when cycling outdoors. I would not purchase again. I was very pleased with the previous Fitbit product blaze that lasted 5 years. I purchased this sense with the expectation that it was Apple compatible, and because of the ease of using the Fitbit platform, bad decision. Would not purchase again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Watch Ever Made!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the watch band is extremely soft and fits perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tracker, but lacking features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design, metrics are accurate, GPS works just fine. But no 3rd party app support is a pretty big step back from other versions

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and much more comfortable than my Versa 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my husband and he loves it!

    I would recommend this to a friend