Customer Ratings & Reviews
- Model:
- FB521SRWT-US
- |
- SKU:
- 12221763
Customer reviews
Rating 4.4 out of 5 stars with 1832 reviews
(1,832 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Poor battery life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it less than 2 months, won’t keep a charge, Best Buy won’t exchange it….
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, TonieT. We're sorry to hear you have concerns about the battery on your Sense 2. We recommend restarting your device to help boost battery life and here's how to do that:
Press and hold the button on the side for 10 seconds until the Fitbit logo appears on the screen, and then release the button.
Here's a link with more solutions: https://support.google.com/fitbit/answer/14225530
Reach out to us anytime here: https://support.google.com/fitbit/gethelp?hl=en
Rated 2 out of 5 stars
No thank you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, but I return this watch. Way to complicate.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died within a day, Fitbit refused to replace, Best Buy refused to fix.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, VinceroPerdero. We’re sorry to hear there was a problem with the battery on your Sense 2. We’d be happy to investigate further and get you a resolution — when you have a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
A disappointment after only an hour
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because of what it claimed came standard with the watch. Fitbit support couldn't differentiate between their standard and premium features. The charger is extremely difficult and didn't want to attach to the watch. This is deceptive and I'll be returning.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Not calculating correctly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not calculate everything regularly. I’ve had to reset it several times because it gets stuck on the heart rate and the zone minutes and does not change with activity.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Jeanie. We're sorry to hear this. Thank you for troubleshooting. Try these restarting tips again: https://goo.gle/restart
If you need further help or would like us to answer any questions you have about the Fitbit devices and app, you're always welcome to contact us here: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Janky, Get the Charge 5
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my girlfriend, she did not see a difference between this and her Charge 5. Also, the Alexa feature is useless because you might as well pull out your phone and use it since it has to be within Bluetooth range of your phone to use.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Fit bit Sense 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch did not work. Geek Squad tried to fix it however it was factory defected. Cant really say either way about the watch because it would not set up properly
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, LeneaG. We're sorry to hear that your Fitbit Sense 2 is not working. We appreciate your effort in troubleshooting. We recommend trying these steps to set up your device properly: https://help.fitbit.com/articles/en_US/Help_article/1873.htm For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent watch! The new version is thinner but very functional and the size of the watch is perfect.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Fitbit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item. Not very accurate with its health function
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friendRated 2 out of 5 stars
To late to send back so $325 waisted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good watch, but doesn’t do what I want it to do.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendRated 5 out of 5 stars
Fitbit - Sense 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this watch. It tracks everything that she wishes to monitor and she wears it daily
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Crapped out in 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this waych for exactly a month and it just randomly crapped out. Doesnt charge, wont respond to a restart. Ive tried everything and im currently working with fotbit to figure ot out but beyond frustrating.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friendRated 5 out of 5 stars
Fitbit sense 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fitbit. I love the style of this one. I would differently recommend this watch
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)
I would recommend this to a friendRated 1 out of 5 stars
They have removed all of the apps for Sense 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All 3rd party apps have been removed, which means no Spotify or music controls. They charge a premium for less features? I will be returning this.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friendRated 2 out of 5 stars
Average quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average quality for the price. I returned it to the store.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Second time's the charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 4 days when I went to do the upgrades it would not sync up so I went to the geek squad and they replaced it with another one
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Clown
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work out for me I have dyslexia and the watch was very hard to understand and work with
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Try an Apple Watch instead
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this watch shortly after they released it, it didn’t even last me 30 days before it stopped charging and working.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, ClaudiaV. We're sorry to hear this. If you haven't done so already, we recommend restarting your Fitbit device: https://support.google.com/fitbit/answer/14194938
You can also try our battery-reviving tips at: https://support.google.com/fitbit/answer/14225530?
Should you need further assistance, please contact our support team at: https://goo.gle/ContactFitbit
Rated 5 out of 5 stars
Fitbit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the display, the wrist band is good no little end getting caught on things.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Great gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my sister who has an android phone and she loves it.
This review is from Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friend