Customer Ratings & Reviews

Does a lot more than I expected. Great instrument for tracking exercise. However the young man that set it up for me didn't say 10 words to us the whole time. It took an appointment to Geek Squad to fully understand how to use it.

Love the style! Keeps track very well! Would recommend to others!

It works great.. My only complaint is that they took away the audio controls but other than that.. all the features and everything work great.

This watch is very good for sports and to use all day. It is very comfortable for your hand.

Great Technology To Track Sleep, Heart Rate, Physical Activity, Stress Level at any Time and Place. A Resource I Use When Seeing My Physician twice a year.

Wrist band is too short.letters too small to read.

I love it! It's perfect for everyday wear. It keeps track of steps and workouts just what I needed

I like the watch, fitbit, but i dont understand the app so much. Just not easy to use.

Its ok, just hard for someone my age to set up, help

Good watch! Maybe not the best buy for your money.

WIFE LOVES THE SIZE AND COLOR. DOES EVERYTHING SHE WANTED

no problems, looks great, set up was easy, would recommend

I wish I stayed with my Sense because there’s not much difference with the Sense 2. However, it does the same as my Sense, so for that I’d give it an extra star. I’d recommend it, if you don’t have a Sense.

Still very comfortable, and easy to set the alarm feature too

i ended up taking it back. the watch was comfortable and the perfect size. the heart rate sensor was not accurate at all. i compare it to a chest strap and it is quite a bit low. the fitbit app is the only app the watch will interact with directly so i couldn't have my heartrate in my snowboard app for example.

Worst decision. I was using garmin before and every year the watch stopped working and they sent a new one with no issues. I decided to try another brand to avoid this. This has been a real nightmare!!! After 8 months of regular use my sense2 start loosing battery after one day of charge. The sensor for the heart rate is not working and when I contacted warranty the only thing they said is “if the manual said some features reduce battery that’s it ” they can’t do anything so I’m stuck with a watch that only shows me the time if I touch the button and that’s it. Because Fitbit warranty (5 different people) said that’s the way you need to use the watch if you read the manual I mean all The other features ALL reduces battery and you need the battery of course. Is insane I can’t believe it. Of course I will never purchase a Fitbit in my life. Is a scam.

Not as easy to use as the original sense. The progression from one function to the other is not logical.

On the plus side, the watch has lots of great sensors and tracking fitness. On the other hand, there are no true *smart* functions. No 3rd party apps can be installed which limits there functionally and hobbles it to nothing more than a fitness tracker. A tracker where 95% of the same functions could be had for less than 1/3 the cost.

This is my 3rd Fitbit watch. The first one I had was great. I got it when they first came out. Then my husband got me a Versa, and now Sence 2. After getting the Versa I thought I had carpal tunnel surgery , which didn't help. Not thinking it could be from wearing the watch. I quit wearing that on because a sensor in it went bad. Stopped having issues with my wrist and hand. Wore the Sense 2 one night and all the issues have come back

The alarm vibration for alarms is too soft even on the “strong” setting. I can’t feel it even sitting at my desk, much less waking me up in the morning. The notifications are hit and miss if they show up. I’m going back to a versa.