Customer Ratings & Reviews
- Model:
- FB523RGRW-US
- |
- SKU:
- 6514035
Customer reviews
Rating 4.5 out of 5 stars with 2675 reviews
(2,675 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the Versa 4 Fitness Smartwatch's overall performance, battery life, and ease of use. Many appreciate its comprehensive features, sleep tracking, and step tracking capabilities. The sleek design and lightweight feel are also well-received, along with accurate heart rate tracking and a comfortable screen size. However, some customers have expressed concerns about the band quality and limited connectivity options.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service, great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer assistance, great product! Recommend both.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Health control
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the control of my health that I have with this watch
I would recommend this to a friendRated 1 out of 5 stars
You will not be helped with tech support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ONLY thing good is a long battery! If you have a notification problem dont hold your breath they will only read you the cue card answers that google supplies their techs with. After that, the techs say someone will contact you and it never happens. I’ve sent pictures of my iphone settings to fitbit that they asked me to do and its been over a month and nothing. Same ole cue card answer. It doesn’t matter what fitbit I own this is the normal response when randomly text stop coming to the phone. I noticed since fitbit sold company to google the supoort is bad. After yrs of owning Fitbits with round and round no conclusions or fixes & I just having to buy the next newest one for a quick fix. This is probably why fitbit has told best buy NOT to allow customers to buy the extended warranty says something. I finally went back to an Apple watch and love it!
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 2 out of 5 stars
The side button is placed in a horrible spot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my Sense after 3 years of 24/7/365 use. Some research lead me to this Versa and ..... I MISS MY SENSE! There is a button on the side of the fitbit that I hit, no less than, 10x a day which will start my exercise....I then have to go through the process of ending the exercise and my progress report is a joke - :) I do like the auto detection of an exercise such as walking. Overall it's Ok - just frustrated with the side button!
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, jilla810. We’re sorry to hear your experience with the Versa 4 has been less than perfect. Your insight is valuable to us and we’d like to hear more — when you get an opportunity, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 5 out of 5 stars
Fitbit Versa 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just what was wanted color, size, and it fit nicely!!! This was the type that she wanted.
I would recommend this to a friendRated 3 out of 5 stars
Could be better
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok for what I paid. I like the versa two more because the ability to download music to it. I was bummed to find out they got rid of that feature. Also the button on this broke within a couple months and made the watch useless, since half the time the feature that turns the watch on when you look at it doesn't work. But it does everything else I want it to. I would give it more stars if the button didn't stop working. I don't use Alexa on it or the tap to pay so I'm not sure how well that works. But it tracks my exercises descently.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, HeatherM. We're sorry to hear that your Fitbit Versa 4 button is unresponsive. We recommend restarting your Fitbit by following the steps here: https://help.fitbit.com/articles/en_US/Help_article/1186.htm For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 5 out of 5 stars
Fitbit Versa 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is my 2nd fitbit and I really enjoy them and the fact that they can integrate with both iPhones and droids. plus really like the fact of being able to answer calls while having headphones on
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Fourth Time's the Charm!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the fourth Smartwatch that I have purchased from Best Buy and have been satisfied with each of them. Each of them has been both durable and dependable!
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Great Watch
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the Versa smartwatches this is my 2nd one. Started with the 2 and upgraded to the 4. They are comfortable and they have some cool watch faces and are pretty accurate.
I would recommend this to a friendRated 5 out of 5 stars
Best Gift
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it as a gift to Mom and she loves it. Connects and syncs well with her iPhone
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Good but being discontinued
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall happy with the product. Battery life is good for about a week.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Not as good as expected
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this version of the Fitbit. Since Google took over Fitbit, getting answers to issues with the operation and features supposedly available on the watch is practically impossible. And, from the reviews I’ve seen, I’m not alone in that opinion.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, RonW. We’re sorry to hear you’ve had a not so great experience with the Versa 4. We’d be happy to investigate, get your device running optimally, and answer any questions you may have — when you have a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Best smart watch
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife and she loves it, easy to setup, great quality on the screen, works perfectly.
I would recommend this to a friendRated 3 out of 5 stars
Maybe it was just a lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for a little over a week, Fitbit customer service was happy to send a replacement, but it was refurbished so feel like that wasn't a true replacement.
No, I would not recommend this to a friendRated 5 out of 5 stars
So easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it!! Wears it everyday while she’s walking!! This is the second one she’s had, after dropping the first one.
I would recommend this to a friendRated 5 out of 5 stars
Fitbit Non Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Costumer service at Best Buy was excellent. Fitbit has not answered my letter for complaint, thankfully Amazon Finally did resolve my purchase of a Versa 2, battery did not last 5 months, absolutely worst experience with Fitbit. Versa 4 is much better product…
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Love my fitbit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use to have an apple watch and love it. I switched to fitbit because its cheaper and works just as good. The hr is pretty accurate to the ones at the doctors. I recommend the versa 4
I would recommend this to a friendRated 5 out of 5 stars
Water Proof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch, I love the fact that it's waterproof.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Fitbit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate took the extra time to assist me in checking out my options and the Fitbit Smartwatch. I would highly recommend Best Buy to everyone.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Versa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breaking in my Fitbit. I expect more from the watch.
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi there, Nayo. Sorry to see the Versa 4 may not have lived up to your expectations. We’d be happy to make sure the watch is set up optimally for you — when you get a second, reach out to us here: https://support.google.com/fitbit/gethelp