Customer Ratings & Reviews
- Model:
- FB523BKBK-US
- |
- SKU:
- 6514032
Customer reviews
Rating 4.5 out of 5 stars with 2676 reviews
(2,676 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the Versa 4 Fitness Smartwatch's overall performance, battery life, and ease of use. Many appreciate its comprehensive features, sleep tracking, and step tracking capabilities. The sleek design and lightweight feel are also well-received, along with accurate heart rate tracking and a comfortable screen size. However, some customers have expressed concerns about the band quality and limited connectivity options.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Fitbit Versa 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible at tracking steps and distance walked. Sleep tracking is average
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, KimberlyB. We hear your concerns regarding you not getting the most accurate readings from the Versa 4. Here are a few things to confirm to get the best results:
For step tracking:
Confirm your height and wrist settings are correct in the Fitbit app to get the best results. Since it uses height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average.
For sleep tracking:
1. Check if your sleep setting is set to Sensitive. If it is, change it to Normal.
2. For accurate sleep tracking, position your device 2-3 finger widths above your wrist bone, ensuring a secure but comfortable fit.
3. To adjust a sleep session’s start or end time, edit it in the Fitbit app.
Don’t hesitate to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Fitbit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery did not hold a charge, nice display and fit
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, RandyM. We're sorry to hear that your Fitbit Versa 4 battery is not holding a charge. We recommend restarting your Fitbit Versa 4 by following the steps here: https://support.google.com/fitbit/answer/14194938
You can also try these battery saving tips: https://support.google.com/fitbit/answer/14226518
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Don’t buy!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is absolutely terrible and the customer service is even worse from Fitbit. This is the second watch I’ve purchased and it will be the last. Less than 3 months after having it, the screen cracked despite having a screen protector!!! Someone literally bumped into me and it cracked. It shouldn’t have cracked considering there was no significant impact. Fitbit is useless… they tell you essentially to kick rocks.
No, I would not recommend this to a friendRated 2 out of 5 stars
Battery charger poor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is difficult to recharge the battery. Once it is full it works very nice. But the charger is not working well and it didn't last 3 months
No, I would not recommend this to a friendRated 1 out of 5 stars
Not whort it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never get notifications, battery is worse than version 3 and 2, not whort it what i paid.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Oscar. Sorry to hear this. To get consistent notifications, please check the requirements and try the tips listed here: https://support.google.com/fitbit/answer/14225533
As for the battery, please reach out to us here for a closer look at what's happening: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Don’t buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! In accurate data count! Stopped working within 30 days and only allowed a 15 day return period from date of delivery to return end date. Unable to get my money back or exchange!! Can only use protection plan but it’s an awful watch. Don’t waste your money
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, JamieP. We're sorry to hear that your Fitbit Versa 4 stopped working. If you haven't done so already, we recommend restarting your watch: https://goo.gle/restart
Should you need further assistance, you can always contact our support team at: https://goo.gle/ContactFitbit
Rated 1 out of 5 stars
Rip Off
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audacity to charge for the Fitbit+ insights which are free with Apple Garmin etc is typical bs from these parasitic companies. The software has not changed in 5 plus years no dark mode, no OEM bands etc. Stay away from anything Google controlled.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed so say the least...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Versa 4 and this one has only lasted until a year and 5 months. I will no longer be using Fitbit product.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, AnnH. Sorry to hear your Versa 4 hasn’t lasted as long as anticipated. We’d like to investigate to see what happened and find you a resolution — when you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 2 out of 5 stars
Consumer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the look look and the band of newer versa 4 however it did not have all the same features of my older versa which is very disappointing.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy a different watch.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Xmas gift. Love it at first then stopped working after 3 months. 2nd watch this Happen to.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, DeannaT. Sorry to hear your experience with the Versa 4 wasn’t the best. We’d like to know more about what may have happened and find a resolution for you. When you find the time, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
poor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started off great but i have to give it a 1 cause it is not lasting very long, we are constantly resetting it, it does not keep up with the date and times and the steps are off, My wife charged it all night and by the time she got to work it was off due to charge, not sure what is going on with it.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, WillieD. We're sorry to hear about the issues you're experiencing with your Fitbit Versa 4. We appreciate your effort in troubleshooting. To correct the time on your Fitbit device, you can follow the steps here: https://help.fitbit.com/articles/en_US/Help_article/1176.htm For more accurate reading, you can check out these tips: https://help.fitbit.com/articles/en_US/Help_article/1136.htm For battery draining issues, we recommend restarting your Fitbit by pressing and holding the button for 10 seconds until you see the Fitbit logo on the screen, and then releasing the button. You can also visit this battery saving tips: https://help.fitbit.com/articles/en_US/Help_article/2004.htm For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work and called the Fitbit who told me to return it to the store and get another new one!
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 2 out of 5 stars
Lemon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crapped out at 16 days 2 days after the store return policy. Thought you would get at least 30 days on a very expensive item.
No, I would not recommend this to a friendRated 1 out of 5 stars
All important features are gone!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money. No longer supports music and most apps are incompatible. They removed everything that was great about the versa 2 and made this version that does less. No longer can your watch play music or even store the barcode for your gym membership. I missed the window for returning but do not waste your money
No, I would not recommend this to a friendRated 1 out of 5 stars
Don'T
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Quit working after 2 weeks. Even after trying to re-set it.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, KathyM. Sorry to see your time with the Versa 4 wasn’t quite as long as expected — this is unusual. We’d be happy to investigate what may have happened and find you a solution: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Excellent watch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this watch. It seems it doesn’t keep battery life very long. I seem to have to sync quite a bit. It’s getting better as they update it. Fantastic watch.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Broke within a week.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. The first time I bought this it lasted a year and during that time the step count kept glitching. The second time I bought this it broke within one week of using. Would not recommend wasting money on this.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Patricia. We're sorry to hear that your Fitbit Versa 4 is now broken. Let's see if we can make this right - please reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Not sure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated for me.. never did figure it out.. returned it for a Apple Watch and payed the difference.. I love my watch!!
No, I would not recommend this to a friendRated 2 out of 5 stars
Only buy if you want the basic basic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, the features are not great, all apps seem to send a link to your phone to open instead of opening on the watch
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 4 out of 5 stars
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I look forward to using this to track my outside activity when the weather warms up. Size is good, not incredibly big on my wrist.
I would recommend this to a friend