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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2675 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Versa 4 Fitness Smartwatch's overall performance, battery life, and ease of use. Many appreciate its comprehensive features, sleep tracking, and step tracking capabilities. The sleek design and lightweight feel are also well-received, along with accurate heart rate tracking and a comfortable screen size. However, some customers have expressed concerns about the band quality and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent one, would buy it again as well as recommend to everyone . Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch and amazing battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Versa watch, my first lasted me several years and it only died because I wore it for too long in the Ocean. It has all the bells and whistles that I find helpful without being too disruptive and making me feel like my phone is attached to my wrist. Great health tracking which is the primary reason I like it. The battery is amazing..I usually get 4-5 days on one charge..sometimes longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy to use and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for exercise mode I had Apple Watch and did not like prefer Fitbit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fitbit 4

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fitbit 4 easy to set up works great, steps, pulse rate, floors walked, great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price friendly alternative to Apple Watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better alternative to just the Fitbit tracker. I wear all day, mainly as a watch and step tracker. It’s awesome. Lasts about 6 days, and charges really fast. Really helped me get my daily goal of steps, ring essential to my weight loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying my new fitbit watch, thank you Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch. I had the Versa 2 and it was much easier to load items. I still have not been able to install my calendar and I use it every day. Also the band pops off occasionally. Sizing is different. Small is tight and the large is much too large. Like the watch but some improvements needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and fits well. Tracks my steps and automatically detects walks if I forget to set it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fitbit Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, does what it's supposed to do. I like that the battery life is longer, just wish that it would notify you when getting low.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for sharing with us, superherofan3. Good news! On the Versa 4 you can choose which push notifications you receive — which includes a low battery warning. Here’s how to review your options:

      1. In the Today tab, tap Devices.
      2. Tap Notifications.
      3. For each item, review and adjust your notifications settings.

      Reach out to us 24/7: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Smart and Fashionable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought me this for Christmas, but I did pick it out :) I wanted something to keep track of steps, sleep, etc, and for it to be waterproof, so I could wear it while doing my water aerobics / exercises. This fit the bill. I really like it. I charged it up when I got it, and it's still at 30% 8 days later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versa 4 Touch Screen not responding

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love smart watches designed exclusively for fitness tracking which is why I’ve always purchased Fitbit! I recently lost my Versa 3 and was a fan of the design and features so i upgraded to the Versa 4 which has even better features and the button is an actual button which is easier to interact with and press compared to the Versa 3. Love this watch! However I noticed after 2 months since I purchased, that the screen does not wake upon interacting with it but now it doesn’t respond to initial touch. I have to press the button to wake the screen in order to use the touch screen! Syncing did not fix the issue, having a fully charged battery didn’t either. Cleaning the screen, wiping for debris didn’t help and I even reset the watch/app and still doesn’t wake when I lift my wrist to interact with it. A bit disappointed since I’ve owned 3 fitbits all of which I loved and didn’t run into issues with and certainly not 3 months since purchase but it’s still within the 1 year manufacturer warranty so I should be able to repair or get it replaced once I send back my original.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Hkhan15. We're sorry to hear that your Fitbit Versa 4 does not wake up when you lift your wrist. We appreciate your effort in troubleshooting. Please make sure that the screen wake setting is enabled to button and motion. For instructions, please visit this: https://support.google.com/fitbit/answer/14226053

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Great fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic Fitbit. Keeps a charge for a few days and easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just whati was looking for. Accurate step counter, comfortable and easy to link with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Versa 4 - Way Better than my Versa 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd. Fitbit in 11 years and I think it is by far the best one! But, of course, they keep improving them. I had just a little problem with set up this time; but, it was my error. I walked into Best Buy and asked a couple of questions which were politely answered by a young man in Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa 4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time fitbit user this by far is my favorite. Synces easily to other health apps. Sleep tracker very accurate and detailed. Love the health metrics score. More features than I really need. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Versa

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this item and I have had it for along time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it says

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She really likes it. Time from time the band loop disconnects from the fit bit itself. Other than that, she uses it everyday to track her steps and what not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East setup, seems accurate and is style is sporty. I'm 100% satisfied and checkout went smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and very user friendly! Perfect Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, durable watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Versa 4 is definitely an upgrade from the Versa. Love the added features like being able talk through the watch directly when you answer a phone call, Google Maps directions through the watch, and more accurate tracking of all metrics. I like the Versa watches because they're waterproof and the battery lasts over a week.

    I would recommend this to a friend