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Customer Ratings & Reviews

$165.00
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The comparable value is $199.95

Customer reviews

Rating 4.5 out of 5 stars with 2687 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the product's overall performance, excellent battery life, and ease of use. They also appreciate its comprehensive features, such as accurate sleep, step, and heart rate tracking, along with its sleek design, light weight, and screen size. However, some customers have noted issues with the quality of replacement bands and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,687 reviews
  • Rated 5 out of 5 stars

    Versea 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a much needed updrafe to the series 2 versa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , the fitbit is an essential to everyday living

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing old watch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pickup, great replacement for older version of Fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Versa 4is a nice watch and an upgrade from my old Versa. It is lighter and the band is also lighter and easier to put on. Downside is I have yet to find a clock face that has the information I use all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful and just perfect! Love the style and shade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for my wife and a gift and she loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok fitbit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok , automatically detects workouts, elliptical, walking, basketball etc. Seems adequate, but will not allow phone answering from samsung phone. Will notify of call but won't answer. Called help line a few times but did not fix the problem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    band detaches from watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    boutht this for my daughter to help with her fitness goals. unfortunatly the band keeps falling off the watch face. she wont wear it now becasue she is afraid she will lose it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Versa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can answer calls and texts from my Versa

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Band is the only issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band on the watch is terrible. Had to buy a new band on Amazon because it was peeling my skin like a sunburn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loved it. Bought it for Christmas holiday

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit Versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my mother but after a few days, the screen went blank and never came back on. This item was returned to BestBuy and an alternative wearable device.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, ReginaldM. We’re sorry to see there were issues with your Versa 4 — we understand your frustration. Even though you returned it, we’d like to look into what may have happened and learn more. When you get a second, here’s our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 3 out of 5 stars

    3rd time customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accessories (bands) and the clock apps have been disappointing. The fitness tracking is slightly more complicated than the previous versions. This is coming from a "low tech" customer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled. The watch is stuck on a random time and not move forward a few times and the battery needs to be charged every 2 days not every 7 days. And not really sensitive to touch screen. Have to touch it many times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my versa 2.---------------------------

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used piece of junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work. Wouldn’t even charge. Got big red X on the screen. Called FitBit Support for help. Still would not work and was told by Support to return it as it appeared to be used. Only good thing about this experience was that the return process was easy.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, AngeliaM. Sorry your experience with the Versa 4 wasn't quite what you were expecting. Your thoughts are important to us and we'd like to hear more. Share them with this survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 3 out of 5 stars

    ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it really does not work right. hard to program. no help available

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, cmtfitbit. Sorry to hear your experience with the Versa 4 has been frustrating. Rest assured, we're happy to help and get your device running up and running — we're here anytime you need: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 2 out of 5 stars

    Love--Not so Much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display does not come on easily and the watch loses about 10% of its charge daily. Additionally, the watch band is small. I would not buy again. This is the 3rd FITBIT that I've had and loved the first two--except that the first one kept losing time and had to be reconnected to my phone several times, and I lost the 2nd one.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that your Fitbit Versa 4 display does not come on easily and that the battery is draining quickly. Please make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. Then try restarting your Fitbit Versa 4 by pressing and holding the button for 10 seconds until the Fitbit logo appears on the screen, and then releasing the button. We also recommend trying these tips to maximize your Fitbit's battery life: https://support.google.com/fitbit/answer/14226518

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to hold the button to see anything incoming. with my Versa Lite I only had to lift my wrist. Incoming call? Have to hold the button long enough to keep the screen on so you can deny/answer the call. Incoming notification? Hold the button to see. I really liked my Versa Lite bett

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, KathleenW. We understand the frustration when you have trouble viewing a notification or incoming call. You may need to adjust the screen wake setting and here’s how:

      1. In the quick settings screen, tap the screen wake icon to adjust the setting.
      2. When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist.

      You can also turn on always-on display:
      1. Swipe down from the clock face to open your quick settings.
      2. Tap the always-on display icon

      Here’s a link with more details: https://support.google.com/fitbit/answer/14226053

      Reach out to us anytime here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 3 out of 5 stars

    Dont care for it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heart beat is not really accurate and it restarts itself so many time even during workouts. I'm done purchasing fitbit watches, and of course warranty was up by the time it was acting up.

    No, I would not recommend this to a friend