Customer Ratings & Reviews
- Model:
- FB523BKBK-US
- |
- SKU:
- 11578156
Customer reviews
Rating 4.5 out of 5 stars with 2707 reviews
(2,707 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the product's strong overall performance, excellent battery life, and ease of use. Many also appreciate its great features, effective sleep and step tracking, sleek design, and lightweight feel. However, some customers have expressed concerns about the quality of replacement bands and limited connectivity options with their phones.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tracking and easy to connect to your phones.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Works for a while but…
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the watch duting the Black Friday sales in November 2024. Initially the watch worked really well and provided me motivatiin to hit my step and sleep goals. After 7 months the “Floors” counter started miscounting in an extreme manner. I would doing something as benign as walking 20 steps from my living room cpuch to my kitchen to get a drink and the watch would count 4 floors. One day the watch accurately vojnted my steps at 10,941 but inaccurately recorded my floors to be 280. The worst part of the process is getting Google to acknowledge that the watch has a broken floor counting mechanism. It has taken me a month to finally get Google to approve a warranty claim. I would not recommend the watch due to it recording faulty statistics so soon after purchase and the poor customer service response.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, IvanPutz. Sorry to hear your experience with both our support team and the Versa 4 wasn’t the best. We’d be happy to continue investigating and get your device back on track — we’re here to help 24/7: https://support.google.com/fitbit/gethelp?hl=en
Rated 4 out of 5 stars
Good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using fit bit. Battery drains when getting phone notifications:
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Good watch and replacement for an earlier Versa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Versa 3 suddenly stopped working and had to be replaced. Would recommend the Versa 4 as a replacement.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Love this.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this especially the fact I can answer my phone with the watch.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Purchase at Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my Versa 4 and Best Buy was awesome The service was great
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Good sleep metrics
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Gives all the metrics of a more expensive tracker
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Loves his watch
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loves his watch and all its features. He loves the ability to wear in the shower
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Fit Bir
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great price. Super service at store location.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friend- Pros mentioned:Battery life
Rated 1 out of 5 stars
Should have never been released.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Gps failed consistently. Route map would not show. Ridiculous navigating through the actual tracker. I can’t understand why this tracker was ever released by Fitbit. So thankful I bought it at Best Buy, who allows returns up to so many days. Being a fan of Fitbit and their app… I bought the Charge 5 and so far it has been working flawlessly. I’ve had no issues with the battery draining. I do not recommend the Versa 4.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friend Rated 5 out of 5 stars
Home delivery of Fitbit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time faster than I could have gotten it in the store
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 4 out of 5 stars
fitbit
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard for nontech people to use. Battery needs charging too often.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, TerryO. We're sorry to hear that you're having a hard time using your Versa 4 and that your Fitbit's battery is draining quickly. To navigate your device, you can find more information here: https://help.fitbit.com/articles/en_US/Help_article/2086.htm For battery draining, try restarting your Fitbit by pressing and holding the button for 10 seconds until you see the Fitbit logo on the screen, and then releasing the button. We also recommend checking these battery tips: https://help.fitbit.com/articles/en_US/Help_article/2004.htm If you need more help, please contact our Help Center: https://goo.gle/contactfitbit
Rated 5 out of 5 stars
Versa 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this watch as a gift for my wife. She loves it, she had an older model and enjoys the new versa.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Great watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous Fitbit died and within 24 hours Best Buy helped me replace it.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
new purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning how to use it, but so far so good. Hoping for more updates to watch.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little learning curve but worth it. I enjoy the new features.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Stylish & Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish & Efficient , user interaction is smooth & easy.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Tatyana
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries died fast after 2 days. Otherwise, its very good devise.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Tatyana. We're sorry to hear that. Try battery saving tips at this link: https://goo.gle/batteryextend If you need more help, please reach out to our help center: https://goo.gle/contactfitbit
Rated 5 out of 5 stars
Tracyrobyn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves his new versa 4. He upgraded from a versa 2.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Great watch.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to wear. Looks are great. Strap is too comfortable to wear.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friend