Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$195.00
Save $4.95
The comparable value is $199.95

Customer reviews

Rating 4.5 out of 5 stars with 2696 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the product's strong overall performance, excellent battery life, and ease of use. Many also appreciate its great features, effective sleep and step tracking, sleek design, and lightweight feel. However, some customers have expressed concerns about the quality of replacement bands and limited connectivity options with their phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,696 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new FitBit because I drowned my Versa 3. This one is okay, but not as user friendly. Watch display is not as versatile, has fewer app display options. Maybe if I was more techy, I'd be able to change that but so far havrnt figured it out. Battery life is superior, though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    best watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this watch, has everything, The battery last for 6-7 days

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch and amazing battery life

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Versa watch, my first lasted me several years and it only died because I wore it for too long in the Ocean. It has all the bells and whistles that I find helpful without being too disruptive and making me feel like my phone is attached to my wrist. Great health tracking which is the primary reason I like it. The battery is amazing..I usually get 4-5 days on one charge..sometimes longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Gift for My Wife!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, and she absolutely loves it! The copper rose color is stunning, and it’s packed with great fitness features. It tracks everything she needs and is super easy to use. Highly recommend it as a gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fitbit 4

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fitbit 4 easy to set up works great, steps, pulse rate, floors walked, great value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Smart and Fashionable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought me this for Christmas, but I did pick it out :) I wanted something to keep track of steps, sleep, etc, and for it to be waterproof, so I could wear it while doing my water aerobics / exercises. This fit the bill. I really like it. I charged it up when I got it, and it's still at 30% 8 days later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good had to relearn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Versa 4 replaced a Versa 3 that had battery charge problems, some improvements were good, but changes to things working well on Versa 3 was a problem, as had to relearn on Versa 4 to see things we were using on the Versa 3.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit pw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the battery life instead of an Apple Watch. I couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, wonderful customer service!. Would definitely purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linked easily and works great and I like it.............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issue/ defective product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the watch was working it seemed great but after 4 days the screen would just completely turn off and be unresponsive like the battery was dead however it was still connected in the Fitbit app and the battery read as being charged nonetheless I tried to charge it to 100 and restarted the watch twice yet after a couple hours of it working normally it would seemingly stop working again and again until it reset itself and would no longer connect to the phone and when trying to setup again it would give an error message hopefully this was just a defective product I bought the upgraded Sense 2 and I haven't had issues in the last 3 weeks so far

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, Joel. We’re sorry to hear your experience with the Versa 4 wasn’t the best. We’d like to investigate what may have happened and find a solution — when you get a second, reach out to us here: https://support.google.com/fitbit/gethelp

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit Versa 4

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one was a lemon, but Best Buy’s Geek Squad replaced it. The one I have now is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Verse 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment to use for your exercise and maintain your fitness level to stay healthy while you work hard and stay fit and live a good healthy lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Versa 4 is smart

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-of-the-line smartwatch from Fitbit. Many features to track fitness data, messages, and GPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Rating!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always been fantastic with customer service and product quality. I ordered a replacement watch for my Wife for Christmas and it was shipped immediately! Looking forward to using Best Buy for any technology needs

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 3 out of 5 stars

    Watchband issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch. Awesome features One pro the band sometimes pops off and you may not realize it.. so far it happened twice, once on my arm and once just laying on the dresser. Picked it up and one side was gone It has awesome features that's a plus The band makes it a minus

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there. We’re glad you’re enjoying the features on the Versa 4! That being said, we hear your concerns regarding the band. Make sure to wear the band loosely enough that it can move back and forth on your wrist to avoid it popping off. If you need any additional support, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    My Versa is Wonderful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Versa Fitbit. The Fitbit is awesome. It has many new features from earlier versions. The only feature it does not have that my previous one had is FIND MY Phone,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versa 4 Touch Screen not responding

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love smart watches designed exclusively for fitness tracking which is why I’ve always purchased Fitbit! I recently lost my Versa 3 and was a fan of the design and features so i upgraded to the Versa 4 which has even better features and the button is an actual button which is easier to interact with and press compared to the Versa 3. Love this watch! However I noticed after 2 months since I purchased, that the screen does not wake upon interacting with it but now it doesn’t respond to initial touch. I have to press the button to wake the screen in order to use the touch screen! Syncing did not fix the issue, having a fully charged battery didn’t either. Cleaning the screen, wiping for debris didn’t help and I even reset the watch/app and still doesn’t wake when I lift my wrist to interact with it. A bit disappointed since I’ve owned 3 fitbits all of which I loved and didn’t run into issues with and certainly not 3 months since purchase but it’s still within the 1 year manufacturer warranty so I should be able to repair or get it replaced once I send back my original.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Hkhan15. We're sorry to hear that your Fitbit Versa 4 does not wake up when you lift your wrist. We appreciate your effort in troubleshooting. Please make sure that the screen wake setting is enabled to button and motion. For instructions, please visit this: https://support.google.com/fitbit/answer/14226053

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fitness watch for a good price, buy it my parents love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Versa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is real good. Wish it had more options tho. Good for basic stuff.

    I would recommend this to a friend