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Customer Ratings & Reviews

$195.00
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Customer reviews

Rating 4.5 out of 5 stars with 2697 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the product's strong overall performance, excellent battery life, and ease of use. Many also appreciate its great features, effective sleep and step tracking, sleek design, and lightweight feel. However, some customers have expressed concerns about the quality of replacement bands and limited connectivity options with their phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,697 reviews
  • Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my mother. There were zero complaints and she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Forced to upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a verse 2 that I accidentally left on the charger for several days and it recked it , that is really a horrible feature by the way ! I live fit bit , been wearing one for years . Versa 4 seems like a decent upgrade even though I am very upset that leaving a fit bit on the charger will ruin it . I hate those $200.00 dollar lessons!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced a versa2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband’s Versa 2 stopped holding a charge. We upgraded to this one. Easy to use, similar features. Band is different and took a little time to get used to it. All good now;)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase. I love what the Fitbit Versa 4 has to offer to keep active and consistently healthy. Also love the fact I can receive calls, messages, and customize notifications from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Versa 4 was a wonderful upgrade from my other Versa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa needs more strap option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Versa but wish had a non silicone strap as it gives me a rash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heart Health

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product helped me regulate my heart rate and keep up on my heart health so I could review with my doctor. Its terrific !!!! Thank you John C.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I wear it everyday! I did have to switch out the band portion to an elastic band instead of rubber.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Easy to read and to navigate. I love all the health information that you are able to see.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fitbit versa

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use! Great motivation! Like to see my calls and texts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent. Good quality, price and the customer service on Best Buy was very professional and fast. I ordered it in the morning and half an hour later is was already available for pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Counting Steps!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch does what it is supposed to. EAsy to use. But....for some reason there are times when it actually loses time, and will be 20-30 minutes off. It then has to be re-synced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versa 4 happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Versa 2 and wanted to upgrade. I am very happy with my purchase. The watch works perfectly. Easy to record my daily exercise and my heart rate, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for the stlye and features that my wife wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 3 out of 5 stars

    Watch is not great for Seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my age I would have liked the watch to be a bit larger. Also the band better constructed or more flexible to use. So wearing it every day is a bit challenging.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, MaxineB. Sorry to hear your experience with the Versa 4 hasn’t been the best. Your insight is valuable to us and we want to hear more — when you get a moment, here’s a link to share more of your thoughts: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held on getting this new version due to the mixed reviews , but glad I decided to get it, love it so far.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Fitbit. Still learning about it. Band at first was tight on my wrist and uncomfortable, but now it's better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgraded Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for the Versa 2 I had and I have to say, it is an upgrade. It’s faster and the battery lasts a lot longer. Also, the 6 months of free premium is definitely a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa 4

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Helps me stay on track. Makes me want to work out more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my previous one because it stopped working. Thankfully it was still under an extended warranty; and Best Buy exchanged it for a new one. Now the new one has stopped working. Ridiculous! Buyer Beware.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, BelindaJ. We’re sorry to hear you’ve had such a frustrating experience with your Versa 4. We’d like to take a closer look into this with you to see what might be going on — when you have a moment, reach out to our support team here: https://support.google.com/fitbit/gethelp