Customer Ratings & Reviews
- Model:
- FB523BKBK-US
- |
- SKU:
- 11578156
Customer reviews
Rating 4.5 out of 5 stars with 2707 reviews
(2,707 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the product's strong overall performance, excellent battery life, and ease of use. Many also appreciate its great features, effective sleep and step tracking, sleek design, and lightweight feel. However, some customers have expressed concerns about the quality of replacement bands and limited connectivity options with their phones.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service, great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer assistance, great product! Recommend both.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Love my Versa 4!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my Versa 4. I love the versatility in being able to change faces and all the different stats I'm able to view. The band is easily swappable and much easier to put on versus older Versa smartwatch bands.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Health control
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the control of my health that I have with this watch
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Fitbit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate took the extra time to assist me in checking out my options and the Fitbit Smartwatch. I would highly recommend Best Buy to everyone.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
So easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it!! Wears it everyday while she’s walking!! This is the second one she’s had, after dropping the first one.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Versa 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a Versa 2. The time is smaller than my old watch therefore I have to grab my glasses to see the time. Some of the technology improved and some they took away
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Best Gift
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it as a gift to Mom and she loves it. Connects and syncs well with her iPhone
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Best smart watch
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife and she loves it, easy to setup, great quality on the screen, works perfectly.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Versa 4 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my fourth Fitbit. I have used them to monitor my sleep and to keep track of walking steps. The Versa 4 does those things well. I am not so pleased with the band design as it is just a little difficult in connecting at the right place.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Fitbit versa 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it for the most part. Would be better if I didn't have to disconnect and reconnect the bluetooth so often.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
ToddC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitbit saved my life. A heart rate pattern was shown to a doctor and after testing I had afib. It had it corrected. This is my fourth Fitbit. I wear them out working on a farm. Always a Fitbit owner from now on
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Not as good as expected
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this version of the Fitbit. Since Google took over Fitbit, getting answers to issues with the operation and features supposedly available on the watch is practically impossible. And, from the reviews I’ve seen, I’m not alone in that opinion.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, RonW. We’re sorry to hear you’ve had a not so great experience with the Versa 4. We’d be happy to investigate, get your device running optimally, and answer any questions you may have — when you have a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 4 out of 5 stars
Not terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a fitbit versa 2. So for, i am pleased. Only complaint is the screen appears to not be as sensitive to touch as the versa 2. This has been a hassle when running
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 1 out of 5 stars
This watch will not sync to Android
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this watch on August 19, 2025 and for the past couple of weeks it will not sync to my phone. I have uninstalled the fitbit app, turned the phone off, restarted the watch and nothing works. The watch will not sync to the phone. I took the watch back to the store and was told it was defective. Now I am attempting to exchange the watch. Do not buy this watch.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, TIAJ. We’re sorry to hear you had a problem with connecting your Versa 4 to your phone — this seems out of the ordinary. We’d like to investigate your concerns and make sure we can get you a resolution. Contact us here when you’re available: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Bob Finley Versa 4 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Only negative is it fails to give the O2 percentage level sometimes and when it does show it, it is almost always 93%. When I check my O2 percentage level with another device, it is always 98% to 100%
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Water Proof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch, I love the fact that it's waterproof.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 2 out of 5 stars
The side button is placed in a horrible spot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my Sense after 3 years of 24/7/365 use. Some research lead me to this Versa and ..... I MISS MY SENSE! There is a button on the side of the fitbit that I hit, no less than, 10x a day which will start my exercise....I then have to go through the process of ending the exercise and my progress report is a joke - :) I do like the auto detection of an exercise such as walking. Overall it's Ok - just frustrated with the side button!
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, jilla810. We’re sorry to hear your experience with the Versa 4 has been less than perfect. Your insight is valuable to us and we’d like to hear more — when you get an opportunity, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 3 out of 5 stars
It stopped working for no appparent reason
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Fiitbit watch, which had a lot of nice features. However, it stopped working for no apparent reason. initially, I thought i needed to be charged, but after allowing it to be charged for one half of a day, it still would not work.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, Nesha1. Sorry to hear you ran into some issues with your Versa 4. We’d be happy to investigate and get your device back up and running. When you get a moment, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice watch! Very versatile and comfortable. Really like the watch so much i bought it again after i lost the first one.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Fit bit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been amazing ! It was a gift for my boyfriend and he is loving it !
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friend