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Customer Ratings & Reviews

$167.63
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The comparable value is $199.95

Customer reviews

Rating 4.5 out of 5 stars with 2686 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the product's overall performance, excellent battery life, and ease of use. They also appreciate its comprehensive features, such as accurate sleep, step, and heart rate tracking, along with its sleek design, light weight, and screen size. However, some customers have noted issues with the quality of replacement bands and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,686 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this from my dad as a gift. It works great as it keeps track of his health while he’s working out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Issues - known problem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch has never properly displayed stats/synced. It was very well taken care of, never exposed to water, properly charged, etc. It stopped syncing properly and the battery gave out just over a year of owning it. You cannot use a lot of the advertised features without an expensive subscription. Do yourself a favor and purchase an Apple Watch. I tried troubleshooting with their support and per Google search this is a known issue. They still do not stand by their product even though it’s a known issue with this watch.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, JenH. We’re sorry to hear your experience with the Versa 4 hasn’t been the best. Your feedback is very important to us and we’d like to hear more. Here’s a link to our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 3 out of 5 stars

    Good but slow loading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Fitbit watches for years This is probably my 4th one. This one is very slow to upload to my iphone app.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      We’re so glad you’ve been with us for so long, MaryD. — that being said, we hear your concerns about the Versa 4 feeling slow when syncing with your iPhone. Here’s a few tips to speed up your device:

      1. Uninstall and reinstall the Fitbit app
      2. Remove your Fitbit device from your account and phone
      3. Check your phone’s Bluetooth and internet access

      Here’s a link for more troubleshooting: https://support.google.com/fitbit/answer/14236618

      Don’t hesitate to reach out to us: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my wife she loves it. She uses it everyday. It is very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Health freak

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for son. He’s a runner. Tracks all. He lives it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Looks nice, has accurate readings, charges well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I need to learn more about it. Like what do the colors on the right side mean, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tidbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves it it looks good and feels good. has every everything she needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products works well. Sometimes the heart rate monitor isn’t accurate but overall it’s a decent watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new versa to replace 5 yr old fit it watch, much improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my niece. She practices classical dance and thought she needs to monitor her activities. She liked it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase and would recommend it to anyone looking for this type of watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had fitbits for a while. Love the improvements they have made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fitness watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the band and how while working out it doesn’t move off the screen from touching it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps you on your toes with hour reminders to get moving also has daily reminders to exercise. Comfortable to wear even with included band

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th Fitbit in 8 years. Great the first two years then they just die with the end of the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent smartwatch!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Versa 4 to replace my rapidly dying Versa gen 1 that was putlrchased in 2018 new. What a difference! Battery lasts many days (not hours), wireless charging, and a lot of useful reporting health metrics from FitBit Premium. My family has history of heart problems, so i find the fast/slow/afib warnings helpful. Was on sale for $149.99 for Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receive and answer calls from your wrist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this watch allows me to answer calls and speak through my watch. Speaker for calls is surprisingly good too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It’s better than the 2 and I can read it out in the sunshine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fitbit, great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we bought did not set up so back to Best Buy and voila! It’s up and running and now it has to be on my wrist or I’m not ready!

    I would recommend this to a friend