Customer Ratings & Reviews
- Model:
- FB523BKBK-US
- |
- SKU:
- 12221808
Customer reviews
Rating 4.5 out of 5 stars with 2687 reviews
(2,687 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the product's overall performance, excellent battery life, and ease of use. They also appreciate its comprehensive features, such as accurate sleep, step, and heart rate tracking, along with its sleek design, light weight, and screen size. However, some customers have noted issues with the quality of replacement bands and limited connectivity options.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Versea 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a much needed updrafe to the series 2 versa
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing , the fitbit is an essential to everyday living
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Replacing old watch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pickup, great replacement for older version of Fitbit.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Good Smartwatch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Versa 4is a nice watch and an upgrade from my old Versa. It is lighter and the band is also lighter and easier to put on. Downside is I have yet to find a clock face that has the information I use all the time.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's beautiful and just perfect! Love the style and shade.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Great watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up for my wife and a gift and she loves it
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Ok fitbit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok , automatically detects workouts, elliptical, walking, basketball etc. Seems adequate, but will not allow phone answering from samsung phone. Will notify of call but won't answer. Called help line a few times but did not fix the problem.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 2 out of 5 stars
band detaches from watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.boutht this for my daughter to help with her fitness goals. unfortunatly the band keeps falling off the watch face. she wont wear it now becasue she is afraid she will lose it
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
No, I would not recommend this to a friendRated 5 out of 5 stars
Love my Versa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that i can answer calls and texts from my Versa
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Band is the only issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The band on the watch is terrible. Had to buy a new band on Amazon because it was peeling my skin like a sunburn
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, Hemi. We're sorry to hear this. If you haven't done so already, we recommend trying our wear and care tips at: https://www.fitbit.com/global/us/product-care
We also suggest reaching out to our support team for further assistance. You can contact them at: https://goo.gle/ContactFitbit
Rated 1 out of 5 stars
Fitbit Versa 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item for my mother but after a few days, the screen went blank and never came back on. This item was returned to BestBuy and an alternative wearable device.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, ReginaldM. We’re sorry to see there were issues with your Versa 4 — we understand your frustration. Even though you returned it, we’d like to look into what may have happened and learn more. When you get a second, here’s our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wife loved it. Bought it for Christmas holiday
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 3 out of 5 stars
3rd time customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The accessories (bands) and the clock apps have been disappointing. The fitness tracking is slightly more complicated than the previous versions. This is coming from a "low tech" customer.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendRated 3 out of 5 stars
Wouldn't recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not thrilled. The watch is stuck on a random time and not move forward a few times and the battery needs to be charged every 2 days not every 7 days. And not really sensitive to touch screen. Have to touch it many times.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friendRated 5 out of 5 stars
Watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than my versa 2.---------------------------
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Used piece of junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work. Wouldn’t even charge. Got big red X on the screen. Called FitBit Support for help. Still would not work and was told by Support to return it as it appeared to be used. Only good thing about this experience was that the return process was easy.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, AngeliaM. Sorry your experience with the Versa 4 wasn't quite what you were expecting. Your thoughts are important to us and we'd like to hear more. Share them with this survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 3 out of 5 stars
ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it really does not work right. hard to program. no help available
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendBrand response from FitBit Team
Posted .Hey there, cmtfitbit. Sorry to hear your experience with the Versa 4 has been frustrating. Rest assured, we're happy to help and get your device running up and running — we're here anytime you need: https://support.google.com/fitbit/gethelp?hl=en
Rated 2 out of 5 stars
Love--Not so Much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display does not come on easily and the watch loses about 10% of its charge daily. Additionally, the watch band is small. I would not buy again. This is the 3rd FITBIT that I've had and loved the first two--except that the first one kept losing time and had to be reconnected to my phone several times, and I lost the 2nd one.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Versa 4 display does not come on easily and that the battery is draining quickly. Please make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. Then try restarting your Fitbit Versa 4 by pressing and holding the button for 10 seconds until the Fitbit logo appears on the screen, and then releasing the button. We also recommend trying these tips to maximize your Fitbit's battery life: https://support.google.com/fitbit/answer/14226518
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to hold the button to see anything incoming. with my Versa Lite I only had to lift my wrist. Incoming call? Have to hold the button long enough to keep the screen on so you can deny/answer the call. Incoming notification? Hold the button to see. I really liked my Versa Lite bett
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, KathleenW. We understand the frustration when you have trouble viewing a notification or incoming call. You may need to adjust the screen wake setting and here’s how:
1. In the quick settings screen, tap the screen wake icon to adjust the setting.
2. When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist.
You can also turn on always-on display:
1. Swipe down from the clock face to open your quick settings.
2. Tap the always-on display icon
Here’s a link with more details: https://support.google.com/fitbit/answer/14226053
Reach out to us anytime here: https://support.google.com/fitbit/gethelp?hl=en
Rated 3 out of 5 stars
Dont care for it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heart beat is not really accurate and it restarts itself so many time even during workouts. I'm done purchasing fitbit watches, and of course warranty was up by the time it was acting up.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
No, I would not recommend this to a friend