Customer Ratings & Reviews

I had to return this because it would not turn on or even charge. I was very disappointed because it was the watch that I wanted.

Nice looking fitness watch but all fields do not link with my iPhone. Weather screen remains blank no matter how many different ways I try to link them. Disappointing!

A beautiful watch with numerous options for accessories. Unfortunately, it stopped working after 5 months of use. The good part is that the factory warranty is for 1 year. Awesome until it stops working

The customer may not know that these watches are being phased out until one is bought and you can’t get any customer support. Very deceitful practice in my book!

Battery only last a day, after being fully charged. I got it for my mom; she wasn't very please with it.

Had these for years. This one simply died in fairly short order and when we brought it in to be evaluated the tech agreed it was dead and couldn't be fixed.

Exceptional battery life. I am a prior owner of the apple watch that need a daily recharge vs my Fitbit the lasts over one week.

Not bad. The heartbeat isnt always correct for me. But maybe expected at the price range. When working out hard and heavly sweating it wont register your heatbeat all the time.

When I first purchased this fitness tracker I noticed the UI was sluggish at times. After owning it a week I noticed the heart rate monitor wouldn't keep up while I was at the gym. I also noticed it was way over counting my steps one of my days it said I did over 12,000 steps and I don't even do cardio. An because of that it over counted how many calories I had burned and how far I had walked that day. Not only that but they took away some important features such as no wifi and not allowing you to download music onto your own fitness device. After that week I returned it and got a true fitness watch the Garmin venu 2 and I'm so glad I did.

This is 4 years newer than my Ionic. When shutting down, time is not kept. When you turn it back on, time will resume at the time of shut down. My Ionic kept time during a shut down. 20 days later, my Versa 4 shut down unexpectedly. I got myself a refund. Do a search on "known issues with the Versa 4".

Terrible, it never synced right with my husband's phone. Big waste of money, was charged for the extra fit bit items and never used :(

Exceptional timepiece and monitor of health data. Easy to operate despite the broad activities that it monitors. Excellent technology. A valued investment.

I should have done more research before purchasing the Fitbit-Versa 4 Fitness Smartwatch. Large plastic wristband is not very comfortable for nighttime wearing.

I love the battery life on this fitbit. I had the fitbit versa 2 n i had to charge it everyday at night. This newer one needs to be charged on the 4th day.

The app shows Inaccurate step counts ecen when person is not moving. The phone call integration is not smooth with Andriod devices

Bought this product because of good reviews however I started having trouble with it in less than a month. I’ve exchanged it and hoping it was just a defective one that I happen to get

Good design, bad software. Constantly freezes, shuts down randomly, stops in the middle of workout tracking, etc. I requested a warranty exchange from Fitbit and when mine arrived at their warehouse, it sat for a week. Now the status has said prepared for shipping for three days. It appears the exchange process will be 2-3 weeks long. That’s astonishingly bad. I’ll never buy a Fitbit again. Not Best Buy’s fault.

The Fitbit is a great smartwatch. Nice features. Unfortunately, I am allergic to the band so I had to replace it with a different kind.

I bought this watch, thinking I would like to read from the Versa 2 but I was absolutely disappointed as soon as I open the package as it felt incredibly cheap. The manager who sold it to me said that it would fit the bands from my versa two and it did not so I went back and return it immediately. The additional features that offers or nothing. The Fitbit premium can’t even be tried without a credit card and that sucks and I am so disappointed with a Fitbit app that.

Love this! I thought it might be too big, but it's a good size for me. I've had it for almost a month now, and it makes me wonder why I didn't replace my old one earlier! I did drop it in the sink while doing dishes and it survived until I could fish it out. I've also dropped it and hit it against hard objects by accident, and no problems, not even a scratch on it.