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Customer Ratings & Reviews

$167.63
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The comparable value is $199.95

Customer reviews

Rating 4.5 out of 5 stars with 2687 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the product's overall performance, excellent battery life, and ease of use. They also appreciate its comprehensive features, such as accurate sleep, step, and heart rate tracking, along with its sleek design, light weight, and screen size. However, some customers have noted issues with the quality of replacement bands and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,687 reviews
  • Rated 5 out of 5 stars

    Love my upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading my Fitbit Versa with Versa 4. Love having all the features I’m already used to… plus more (still learning what all I can/can’t do;)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with Fitbit’s customer service. The watch stopped working and I reached out to their support for a warranty repair or replacement about 6 months ago. Initially it appeared as if they were on top of things. The service rep took my case and sent me a case number. But after that, total silence. If been following up half a dozen times at least, but no response whatsoever. Very disappointed and will not buy another of their products.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, PeterS. This is definitely not the experience that we want you to have. If you haven't done so, feel free to follow up on your case via our other support channels at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the upgrades Fitbit has made to the versa. Thank you also for the special promotion that helped purchase the Versa 4.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Notifications

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to receive calls on my watch. I don't receive any call notifications, message notification or any other notifications from my phone to the watch. No matter how many times you reset your watch or even your phone, the notification service won't work. It says built-in GPS which never uses/works. I don't understand why such big brands make such low quality products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Versa

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Fitbit for many years but this verdion has have many glitches. I recommend the sense 2 or the versa 2

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from Versa 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an upgrade from my Versa 2. the only thing I don't like is the charger - the cord is way to short. but overall - it's good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work properly, even with premium does not recognize or log tasks

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, JoanieC. Sorry to see your having trouble logging tasks with the Versa 4 — a quick reset will resolve most concerns. Here’s how to reset the device:

      Press and hold the button for 10 seconds until the Fitbit logo appears on the screen, and then release the button.

      If this doesn’t resolve the issue, reach out to us here: https://support.google.com/fitbit/gethelp

  • Rated 2 out of 5 stars

    Band hard to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the watch but not the band. We will have to purchase another band.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad battery. Only lasted for one month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch stopped working 4 weeks after purchased. Still haven't figured why the battery wouldn't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit fitness watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Great price, and easy purchase. Looking forward to seeing out this product can help me keep up with my fitness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome FitBit!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best versa yet. I have purchased Versa 1, 2, and now 4z this is way more responsive and a kick butt battery life!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dies after a year and 10 days, every time!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, but dies at exactly 1 year and 10 days every time. No kidding! Right after the warranty expires the Fitbit watches die. I think they have it rigged. Three times a charm. Won’t fall for that again. Cheap er than the Apple Watch, but not if you have to buy a new one every year. Apple Watch is the way to go.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my wife and she loves fotbit. She wears it 24/7. The price was right and all the bells and whistles work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay watch. Doesn't have music control feature that previous versions have

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and easy to sue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new versa so far. Easy to read and easy to set. just wish the premium was included in the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid smart watch, but I was surprised that r There were fewer features than my Versa 2 it replaced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product worked well and then a week later stopped working. Thankfully customer support was there to help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waiting for update on screen time

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features my wife desired but the only issue is the screen timeout is a minimum of ten seconds. Hurts the battery life

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Time piece

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an older model, this one was on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of the watch but its not as user friendly as my original Versa. I could do more with the old one.

    I would recommend this to a friend