Customer Ratings & Reviews
- Model:
- FB523BKBK-US
- |
- SKU:
- 12221808
Customer reviews
Rating 4.5 out of 5 stars with 2687 reviews
(2,687 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the product's overall performance, excellent battery life, and ease of use. They also appreciate its comprehensive features, such as accurate sleep, step, and heart rate tracking, along with its sleek design, light weight, and screen size. However, some customers have noted issues with the quality of replacement bands and limited connectivity options.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love my upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrading my Fitbit Versa with Versa 4. Love having all the features I’m already used to… plus more (still learning what all I can/can’t do;)
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Very poor customer service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with Fitbit’s customer service. The watch stopped working and I reached out to their support for a warranty repair or replacement about 6 months ago. Initially it appeared as if they were on top of things. The service rep took my case and sent me a case number. But after that, total silence. If been following up half a dozen times at least, but no response whatsoever. Very disappointed and will not buy another of their products.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, PeterS. This is definitely not the experience that we want you to have. If you haven't done so, feel free to follow up on your case via our other support channels at: https://goo.gle/contactfitbit
Rated 5 out of 5 stars
Versa 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the upgrades Fitbit has made to the versa. Thank you also for the special promotion that helped purchase the Versa 4.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 2 out of 5 stars
No Notifications
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to receive calls on my watch. I don't receive any call notifications, message notification or any other notifications from my phone to the watch. No matter how many times you reset your watch or even your phone, the notification service won't work. It says built-in GPS which never uses/works. I don't understand why such big brands make such low quality products.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendRated 3 out of 5 stars
Versa
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Fitbit for many years but this verdion has have many glitches. I recommend the sense 2 or the versa 2
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
No, I would not recommend this to a friendRated 5 out of 5 stars
Upgrade from Versa 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an upgrade from my Versa 2. the only thing I don't like is the charger - the cord is way to short. but overall - it's good
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Broken
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work properly, even with premium does not recognize or log tasks
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, JoanieC. Sorry to see your having trouble logging tasks with the Versa 4 — a quick reset will resolve most concerns. Here’s how to reset the device:
Press and hold the button for 10 seconds until the Fitbit logo appears on the screen, and then release the button.
If this doesn’t resolve the issue, reach out to us here: https://support.google.com/fitbit/gethelp
Rated 2 out of 5 stars
Band hard to work with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the watch but not the band. We will have to purchase another band.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Bad battery. Only lasted for one month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch stopped working 4 weeks after purchased. Still haven't figured why the battery wouldn't work.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, JathRivera. We're sorry to hear this. If you haven't done so already, you can try restarting your watch: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
In addition, please try these battery-reviving tips: https://help.fitbit.com/articles/en_US/Help_article/1190.htm
For further assistance, you can always contact our support team at: https://goo.gle/ContactFitbit
Rated 5 out of 5 stars
Fit bit fitness watch!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Great price, and easy purchase. Looking forward to seeing out this product can help me keep up with my fitness.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Awesome FitBit!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best versa yet. I have purchased Versa 1, 2, and now 4z this is way more responsive and a kick butt battery life!
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Dies after a year and 10 days, every time!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, but dies at exactly 1 year and 10 days every time. No kidding! Right after the warranty expires the Fitbit watches die. I think they have it rigged. Three times a charm. Won’t fall for that again. Cheap er than the Apple Watch, but not if you have to buy a new one every year. Apple Watch is the way to go.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, MichelleS. We're sorry to hear that your Fitbit Versa 4 is dead. We recommend restarting your Fitbit Versa 4 by following the steps here: https://support.google.com/fitbit/answer/14194938
We also recommend trying these battery charging tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 5 out of 5 stars
Wife loves it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for my wife and she loves fotbit. She wears it 24/7. The price was right and all the bells and whistles work great.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay watch. Doesn't have music control feature that previous versions have
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice and easy to sue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my new versa so far. Easy to read and easy to set. just wish the premium was included in the price.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Fitbit Versa 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid smart watch, but I was surprised that r There were fewer features than my Versa 2 it replaced
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Fitbit watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My product worked well and then a week later stopped working. Thankfully customer support was there to help
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Waiting for update on screen time
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the features my wife desired but the only issue is the screen timeout is a minimum of ten seconds. Hurts the battery life
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendRated 3 out of 5 stars
Time piece
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace an older model, this one was on sale.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Versa 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of the watch but its not as user friendly as my original Versa. I could do more with the old one.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friend








