Customer Ratings & Reviews

Hate it. I let go of my versa too for gps and I hate it. The heart rate during a work out is not close to accurate. One drop of sweat and this piece of garbage either stops reading your heart rate or is completely inaccurate. On not day not even when I sleep is my heart rate 70. So how when I manually check my heart rate Im 142, the treadmill Im running on clocking 140, my old fitbit is reading 140 and this piece of garbage on my wrist is reading 70. Not worth the gps if I can close to accurately clock my heartrate... i have been a fitbit user since the teardrop and this peace of trash was a waste of $250.

Still trying to learn how to use. Need user manual.

Pretty nice for the price, however the strap is pretty cheap. It broke the second day that my wife was wearing it. Bought 4 on amazon, and now the strap doesn't stay connected to the watch. Upside is that the straps are cheap. But, that is the downside as well.

My wife had Fitbit HR for several years until it died. She has always wanted the clock face of an Apple Smartwatch but the functionality (and price of a Fitbit) now she has both and loves the Versa 4. Thank you, Fitbit!

The wrist band takes some getting used to. Previously owned a Versa 2. While I like having Alexa and customizable theme menu's, I can't really find one similar to the Versa 2's default theme. Getting notifications synced from my phone is a nice touch as well.

This was NOT a good experience Worked great until the night of 12/31/23 after which the watch had to be set up multiple times I spent 10 consecutive days on the phone with Fitbit and it still stops working every few days. They apparently had a software issue after 1/1/24 I am not impressed.

Charge does not hold as long as the previous version does. I upgraded to this one after reading the reviews and unfortunately it does not live up to the hype.

It was obviously a refurbished and did not hold a charge

Watch kept unpairing with the dapp. Had to uninstall 3 times and start over. Finally it lost 15 mins on the clock and stopped pairing. All i get now is a big flashing red X. I will be returning it.

I purchased this watch because i have the Dexcom g7 and wanted to get my readings on it so I wouldn't have to keep pulling my phone out. Turns out you have to buy the third party app for it. You can't download it for free. For all that I'll just keep using my phone. Waste of time even tho it's compatible.

I bought it on sale on July 10th, 2024, and I was willing to return it within the first 3 hours. This smartwatch is honestly dull, and nothing is interesting about it. The watch faces are horrible in the Fitbit app; you can save maybe 5 in your favorite list. You can barely customize the watch. You can't download third-party apps. You are forced to stick with 5-7 Google apps. This smartwatch is just boring.

The battery did not hold a charge, nice display and fit

Terrible at tracking steps and distance walked. Sleep tracking is average

This watch is absolutely terrible and the customer service is even worse from Fitbit. This is the second watch I’ve purchased and it will be the last. Less than 3 months after having it, the screen cracked despite having a screen protector!!! Someone literally bumped into me and it cracked. It shouldn’t have cracked considering there was no significant impact. Fitbit is useless… they tell you essentially to kick rocks.

It is difficult to recharge the battery. Once it is full it works very nice. But the charger is not working well and it didn't last 3 months

Never get notifications, battery is worse than version 3 and 2, not whort it what i paid.

Horrible! In accurate data count! Stopped working within 30 days and only allowed a 15 day return period from date of delivery to return end date. Unable to get my money back or exchange!! Can only use protection plan but it’s an awful watch. Don’t waste your money

The audacity to charge for the Fitbit+ insights which are free with Apple Garmin etc is typical bs from these parasitic companies. The software has not changed in 5 plus years no dark mode, no OEM bands etc. Stay away from anything Google controlled.

I liked the look look and the band of newer versa 4 however it did not have all the same features of my older versa which is very disappointing.

It started off great but i have to give it a 1 cause it is not lasting very long, we are constantly resetting it, it does not keep up with the date and times and the steps are off, My wife charged it all night and by the time she got to work it was off due to charge, not sure what is going on with it.