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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2684 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers are satisfied with the product's overall performance, battery life, and ease of use. Many appreciate its features, sleep tracking, and step tracking capabilities. However, some customers have expressed concerns about the band quality and connectivity options. The sleek design, lightweight feel, heart rate tracking, and screen size are also aspects that customers find appealing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,684 reviews
  • Rated 5 out of 5 stars

    Fitbit fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Fitbit, I like Fitbit, the Versa 4 is my favorite. It is more comfortable than my Charge 5. The battery last me 8 days and it has all the features I want in a fitness watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase. It was very easy to set up and has a great battery life. You can answer calls and text right from your wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Versa 4 benefits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this version of Versa and am enjoying the additional benefits it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Bought one online but turned out to be faulty. The best pat of buying in Best buy is that you can actually try it, Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad because the new one is protected by APPLE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all aspects of this activity watch. Easy to read face, fits well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Present for My Wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this. It easily paired to her phone. The screen is clear and bright. If you have a previous model i definitely recommend the upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Health and fitness tracking.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old watch stopped working and I needed a replacement. I mainly use it to track my steps and occasionally check my messages. It works as it's designed to do and it is comfortable to wear I sometimes forget I'm wearing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her fit bit and loves the features that come with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Band has snapped off the body inadvertently twice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a trick to clicking the band on that seems pretty simple once you find the right angle. I've never had to take the band off though, so I'm not sure how simple that is. With that said, twice now, the strap has come off the body of the watch. Once I found the watch on the car floor and the other time still inside my jacket sleeve just waiting to fall to the ground. I think this is a design flaw for simple movements to cause the band to snap loose. I definitely do not have it too tight and I marked the eye-hole so I can put it on the same looseness after charging. I would have thought it would have to be a really overt action to undue the band from the body. But it might snap off just as easily as the band snaps on. I'm surely going to loose it for good soon.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that the band of your Fitbit Versa 4 is coming off. Let's see if we can make this right - please reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Great quality Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! Love my new Fitbit! It's quite light and gives me a lot of information about my health.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great FitBit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I’m just starting to use this FitBit, but what I’ve seen I really like—especially when it reminds me to get up and move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch. Love it! This is my second Fitbit Versa. I previously had a Versa 3. It lasted three years. The Versa 4 is definitely a step up from the Versa 3.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Fitbit. It works really well and holds it charge. I can go almost a week without charging it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is working great.My wife love it. YOUR CUSTOMER SERVICE WAS GOOD VERY HELPFUL.WE Like shopping at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed Feelings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like almost everything about this watch EXCEPT I have to restart it to sync it with my android phone.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, JackieA. We're sorry to hear about the difficulty in syncing your Versa 4 and we appreciate your effort in troubleshooting. For us to help, please check if the sync requirements are met, then try these other syncing tips: https://support.google.com/fitbit/answer/14236618

      If the issue persists, feel free to reach out to our support channels: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Value for $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has features that are mandatory, good battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was for my lady. She seems to like it. She does complain that it doesn't count her steps right. Might just be her but had to deduct a star for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had I believe 3 of the Fitbit versa watches I would recommend one to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Crazy feeling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have gifted this one, they have liked it like crazy

    I would recommend this to a friend