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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2684 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the product's overall performance, battery life, and ease of use. Many appreciate its features, sleep tracking, and step tracking capabilities. However, some customers have expressed concerns about the band quality and connectivity options. The sleek design, lightweight feel, heart rate tracking, and screen size are also aspects that customers find appealing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,684 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Works great. xxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had it for a few months and already is not working but not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My fav

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the Fitbits, the Verse 4 is the one I highly recommend. The features that it offers beats out all the other ones I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife used her Versa 2 for years and enjoyed it, especially the long battery life compared to apple watches. She needed a replacement and this was an outstanding deal for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wear it all day everyday Long time battery and efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My versa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me from wearing my watch i like to switch up by wearing my versa 4 and i get compliments everyday on it and the color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Versa

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a older midel but its a great product. I bought the one I have is from Best Buy and its still working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit versa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fitbit versa. Love the big screen and the text alerts

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy wife happy life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my wife, she couldn’t be any happier than she is. Great product!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love except for charging issue

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, ease of use but having issues charging. I bought one for my mother in law and having same issue with that one as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have not been able to connect to Alexa. I have tried resetting several times but it just wont connect!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, MarieW. Sorry to hear you’re having trouble setting up Alexa on your Versa 4 — we get how frustrating this can be. Here are some quick troubleshooting steps to try:

      1. Clear the cookies on your phone: For iPhones, check support.apple.com. For Android phones, check support.google.com.
      2. Try again to set up Alexa in the Fitbit app.

      Here’s a link with more troubleshooting: https://support.google.com/fitbit/answer/14229424

      If you’re still having issues, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Versa 4 much improved over Versa 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Versa 2. Display is much better, the charger is so much better and the recharge time is very good. Nice band.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit makes amazing products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves this item. She said it does exactly what she needs to do and is extremely happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, able to easily view all workout data as well as sleep patterns. I’ve also utilized the mindfulness section which has helped improve stress levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After ! month, happy with purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You MUST have a current mobile device to set up the watch, like it says. Watch functions well, charges quickly, and goes at least 5 days before needing more. All in all I'm glad I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works well, love all the features. It's very comfortable and the battery last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fitbit. It holds a charge for a week. Tracks everything I need it to, you can customize it to fit your needs. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Band isn't cool but love the device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it except the band. I may possibly be allergic to it. It burned my skin causing a burn bruise

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, LaRue. We're sorry to hear that you're experiencing discomfort when wearing the band of your Fitbit Versa 4. We recommend trying these tips:

      * Keep the band and area under the device clean and dry
      * Make sure the band isn’t too tight
      * Give your wrist an occasional break—remove the device for an hour after prolonged wear

      Find our complete wear-and-care instructions at fitbit.com/global/us/product-care After your symptoms subside, try wearing your device again while using the tips above. If your symptoms return, we suggest you stop wearing the device and consider one of our alternative band options. If you’re using a band made by another manufacturer, instead use the Fitbit band that came with your device. For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and is exactly what I needed to keep track of my goals and reminds me to get up and move when I've been sitting too long at the office.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I LOVE MY BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit Versa 4 Smartwatch!!! Everything I have bought from Best Buy has always been really great. Thank you Best Buy

    I would recommend this to a friend