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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2684 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance, long battery life, and ease of use as major advantages. They also appreciate its various features, including sleep and step tracking, along with its sleek design and lightweight feel. However, some customers have concerns regarding the quality of replacement bands and limited connectivity options with their phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,684 reviews
  • Rated 5 out of 5 stars

    Fitbit Versa 4 rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace Versa 3, top snapped loose. Love the features. Salesman was great helping me to set it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Versa 4 features and some minor issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the newer features that the Versa 4 provides, however, my older Charge device I was hoping that my long-time trend data would still be there, however most of it wasn't :(. So, I did extract/archive it before I got this newer device. Also, I did notice that the battery level % indicator stops at 53% and will stay that way for a couple of days and then just dies. Not a good indicator at all.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, Randy. While we’re glad you’re enjoying the newer features on the Versa 4, we hear your concerns regarding battery life. You may need to do a quick restart of the watch — here’s how:

      1. Press and hold the button for 10 seconds until the Fitbit logo appears on the screen, and then release the button.

      If this don’t resolve the problem, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good. Love the watch faces. Heart rate sensor and sleep tracker is pretty accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Versa 2 was more user friendly for me. Battery seems to last a bit longer than Versa 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa 4...the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her Versa 4 as well! Very comfortable and very easy to use. More statistics than previous versions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife was so happy. Other one broke she was so lost without it .now shes back on track again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prefer Versa 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with new Versa 4 so I had to return and exchange for another. Initially had to contact "Support " to walk me through setting up because watch was not syncing. Although more features than my Versa 2 not as user friendly for this senior.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versa Fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and display! Easy set up. Noice big display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this watch for my sister for Christmas… she had one before but I didn’t get her the protection plan (rookie mistake) and it died/broke. Now she has the newer one with a 3 year warranty and I’m the best big sister in the world !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eastside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Hyatt feels around my wrist. tracks all of the important areas I want to track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product and Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.. excellent customer sercice. Webt out of way to find what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Does everything I need and more. Worth every penny

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nasty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst electronic device I ever purchased. Bought one , screen got frozen, returned and bought another one same thing again and it wont turn bavk on after an update. Stay 1000 miles away from this

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, Mushfiq. We’re sorry to hear about your experience with the Versa 4. We’d like to learn more about what may have happened. When you get a moment, please share your feedback with us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Simple, effective and elegant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom. She liked it, it is very simple for her to operate it. And has most of the things she needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great watch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sports watch. I use to wear a Apple Watch but switched back to Fitbit not only because of the price but also the features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Versa $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, but I am still figuring things out about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, easy to pair to Google Pixel 5A phone. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade from V2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a Versa 2 that wouldn’t respond to screen contact. I like the upgrades for physical monitors and the revised menu structure. The standard watchband is a little awkward but promises to be more durable than the V2. Still causes some skin irritation like the V2 band. Some previous features are now apps to add and manage. The apps are not straight forward to find when needed - still figuring it out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and she loves it so far. Works great, tracks everything she wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made my purchased online and was told the item will be ready by a specific date. I am very greatful that the item was ready for pickup two days earlier. I came into the store and was greeted with professionalism. I was in and out within ten minutes.

    I would recommend this to a friend