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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2686 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the product's overall performance, excellent battery life, and ease of use. They also appreciate its comprehensive features, such as accurate sleep, step, and heart rate tracking, along with its sleek design, light weight, and screen size. However, some customers have noted issues with the quality of replacement bands and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,686 reviews
  • Rated 5 out of 5 stars

    Love my fitbit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to have an apple watch and love it. I switched to fitbit because its cheaper and works just as good. The hr is pretty accurate to the ones at the doctors. I recommend the versa 4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife happy with her first "smartwatch"!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first "smartwatch" for my wife. She's very happy with all the functions and appearance, and likes the "screen" size (large enough to read, but still small enough to not look out of place). Good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Versa 4!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Versa 4. I love the versatility in being able to change faces and all the different stats I'm able to view. The band is easily swappable and much easier to put on versus older Versa smartwatch bands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it!! Wears it everyday while she’s walking!! This is the second one she’s had, after dropping the first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it as a gift to Mom and she loves it. Connects and syncs well with her iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate took the extra time to assist me in checking out my options and the Fitbit Smartwatch. I would highly recommend Best Buy to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart watch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loves it, easy to setup, great quality on the screen, works perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This watch will not sync to Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch on August 19, 2025 and for the past couple of weeks it will not sync to my phone. I have uninstalled the fitbit app, turned the phone off, restarted the watch and nothing works. The watch will not sync to the phone. I took the watch back to the store and was told it was defective. Now I am attempting to exchange the watch. Do not buy this watch.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, TIAJ. We’re sorry to hear you had a problem with connecting your Versa 4 to your phone — this seems out of the ordinary. We’d like to investigate your concerns and make sure we can get you a resolution. Contact us here when you’re available: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    Versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Versa 2. The time is smaller than my old watch therefore I have to grab my glasses to see the time. Some of the technology improved and some they took away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as expected

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this version of the Fitbit. Since Google took over Fitbit, getting answers to issues with the operation and features supposedly available on the watch is practically impossible. And, from the reviews I’ve seen, I’m not alone in that opinion.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, RonW. We’re sorry to hear you’ve had a not so great experience with the Versa 4. We’d be happy to investigate, get your device running optimally, and answer any questions you may have — when you have a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    Fitbit versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for the most part. Would be better if I didn't have to disconnect and reconnect the bluetooth so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa 4 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Fitbit. I have used them to monitor my sleep and to keep track of walking steps. The Versa 4 does those things well. I am not so pleased with the band design as it is just a little difficult in connecting at the right place.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Watch Battery Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch when it is working! But the battery only lasted 14 months - should last MUCH LONGER!!! Luckily I found an "open box" which was much cheaper to replace this with.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Cher. Sorry to see your Versa 4 didn’t last as long as anticipated — we understand the frustration. We’d like to investigate what may have happened and find a solution for you. When you get a second, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    ToddC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit saved my life. A heart rate pattern was shown to a doctor and after testing I had afib. It had it corrected. This is my fourth Fitbit. I wear them out working on a farm. Always a Fitbit owner from now on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The side button is placed in a horrible spot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my Sense after 3 years of 24/7/365 use. Some research lead me to this Versa and ..... I MISS MY SENSE! There is a button on the side of the fitbit that I hit, no less than, 10x a day which will start my exercise....I then have to go through the process of ending the exercise and my progress report is a joke - :) I do like the auto detection of an exercise such as walking. Overall it's Ok - just frustrated with the side button!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, jilla810. We’re sorry to hear your experience with the Versa 4 has been less than perfect. Your insight is valuable to us and we’d like to hear more — when you get an opportunity, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Water Proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, I love the fact that it's waterproof.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a fitbit versa 2. So for, i am pleased. Only complaint is the screen appears to not be as sensitive to touch as the versa 2. This has been a hassle when running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob Finley Versa 4 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only negative is it fails to give the O2 percentage level sometimes and when it does show it, it is almost always 93%. When I check my O2 percentage level with another device, it is always 98% to 100%

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It stopped working for no appparent reason

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Fiitbit watch, which had a lot of nice features. However, it stopped working for no apparent reason. initially, I thought i needed to be charged, but after allowing it to be charged for one half of a day, it still would not work.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, Nesha1. Sorry to hear you ran into some issues with your Versa 4. We’d be happy to investigate and get your device back up and running. When you get a moment, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Fit bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been amazing ! It was a gift for my boyfriend and he is loving it !

    I would recommend this to a friend