Customer Ratings & Reviews

Use to have an apple watch and love it. I switched to fitbit because its cheaper and works just as good. The hr is pretty accurate to the ones at the doctors. I recommend the versa 4

This is the first "smartwatch" for my wife. She's very happy with all the functions and appearance, and likes the "screen" size (large enough to read, but still small enough to not look out of place). Good value for the money.

Absolutely love my Versa 4. I love the versatility in being able to change faces and all the different stats I'm able to view. The band is easily swappable and much easier to put on versus older Versa smartwatch bands.

My wife loves it!! Wears it everyday while she’s walking!! This is the second one she’s had, after dropping the first one.

Brought it as a gift to Mom and she loves it. Connects and syncs well with her iPhone

The associate took the extra time to assist me in checking out my options and the Fitbit Smartwatch. I would highly recommend Best Buy to everyone.

Bought for my wife and she loves it, easy to setup, great quality on the screen, works perfectly.

I purchased this watch on August 19, 2025 and for the past couple of weeks it will not sync to my phone. I have uninstalled the fitbit app, turned the phone off, restarted the watch and nothing works. The watch will not sync to the phone. I took the watch back to the store and was told it was defective. Now I am attempting to exchange the watch. Do not buy this watch.

I upgraded from a Versa 2. The time is smaller than my old watch therefore I have to grab my glasses to see the time. Some of the technology improved and some they took away

Not impressed with this version of the Fitbit. Since Google took over Fitbit, getting answers to issues with the operation and features supposedly available on the watch is practically impossible. And, from the reviews I’ve seen, I’m not alone in that opinion.

I like it for the most part. Would be better if I didn't have to disconnect and reconnect the bluetooth so often.

This is my fourth Fitbit. I have used them to monitor my sleep and to keep track of walking steps. The Versa 4 does those things well. I am not so pleased with the band design as it is just a little difficult in connecting at the right place.

I love the watch when it is working! But the battery only lasted 14 months - should last MUCH LONGER!!! Luckily I found an "open box" which was much cheaper to replace this with.

Fitbit saved my life. A heart rate pattern was shown to a doctor and after testing I had afib. It had it corrected. This is my fourth Fitbit. I wear them out working on a farm. Always a Fitbit owner from now on

Had to replace my Sense after 3 years of 24/7/365 use. Some research lead me to this Versa and ..... I MISS MY SENSE! There is a button on the side of the fitbit that I hit, no less than, 10x a day which will start my exercise....I then have to go through the process of ending the exercise and my progress report is a joke - :) I do like the auto detection of an exercise such as walking. Overall it's Ok - just frustrated with the side button!

Great watch, I love the fact that it's waterproof.

Upgraded from a fitbit versa 2. So for, i am pleased. Only complaint is the screen appears to not be as sensitive to touch as the versa 2. This has been a hassle when running

Works great. Only negative is it fails to give the O2 percentage level sometimes and when it does show it, it is almost always 93%. When I check my O2 percentage level with another device, it is always 98% to 100%

I recently purchased the Fiitbit watch, which had a lot of nice features. However, it stopped working for no apparent reason. initially, I thought i needed to be charged, but after allowing it to be charged for one half of a day, it still would not work.

It’s been amazing ! It was a gift for my boyfriend and he is loving it !