Customer Ratings & Reviews
- Model:
- GSRF GA01317-US
- SKU:
- 6478234
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Geek Squad Certified Refurbished Nest Cam 2 Pack for its excellent video quality and ease of installation and setup. Positive feedback also highlights the impressive night vision capabilities and accurate motion detection. However, some users express concerns regarding the battery life and occasional issues with missing power adapters in the packaging. Overall, the cameras are praised for their functionality and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera qualityCons mentioned:Power adapter
Google camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed this camera. It worked great. I wouldn’t buy the adapter.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Power adapter
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera! I’m very happy with the purchase. The only reason for 4 stars is because of one cable/adapter inside of the box. Obviously it doesn’t work without electricity I need the cable and the adapter. I spent $15 extra to use the second camera. It doesn’t make any sense.
I would recommend this to a friendBrand response from Nest Support
Posted .Good day, YaseminG! We appreciate that you like the Nest Cam (battery). We hear your concern about having one charging cable only for the 2-pack cameras. The camera can run on battery alone, and the inclusion of a single cable is intentional, as the cameras shouldn't usually need to be charged at the same time due to differences in usage, such as event frequency or scene the camera is observing, sensitivity and event duration settings, and more.
Although you can plug your camera to a power outlet with the included power adapter for continuous power, the included power adapter is not weatherproof and not intended for outdoor use. We suggest using a compatible weatherproof cable (sold separately) for this purpose.
We’ll share your feedback with the right team as we’re constantly looking to improve the reliability, usability, and use of various features. If help is needed, let us know by reaching us anytime here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Power adapter
Missing parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Devices work, however, the box was missing a power connector and plug. Had to get these from Amazon.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Dondi. We're glad you're part of the Nest Cam family. We understand missing parts can be frustrating. Even though you didn't purchase it directly from us, we're happy to help explore some options. Feel free to contact us at anytime that you need support: https://support.google.com/googlenest/gethelp
- Cons mentioned:Power adapter
Missing Parts
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine was missing charger cable and power adapter. I bought it back in May and just opened it today. Now I have to make a trip to the store. Yeah, Id recommend this item as ling as it has all the parts!
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, ChristinaB. We're sorry to hear you ran into this issue with your order of the Nest Cam (battery). We encourage you to contact your retailer as soon as possible to return or replace your device. If help with the features or functionality of the Nest Cam (battery) is needed, we welcome you to contact us here: https://support.google.com/googlenest/gethelp