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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 158 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Geek Squad Certified Refurbished Nest Wi-Fi Video Doorbell's excellent camera quality, ease of use, and generally easy installation. Many also appreciated its condition upon arrival and compatibility with other smart home devices. However, customers are negative about the battery life, citing it as a significant drawback. Some also reported issues with Wi-Fi connectivity and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 158 reviews
  • Rated 5 out of 5 stars

    Google Nest Doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll e this doorbell and all of its features. The best one is familiar and unfamiliar face recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean video, however it routinely says the camera is not connected. It then reconnects a shirt time later.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mark, thanks for taking the time to share your feedback with us. We're sorry to hear that you're experiencing connectivity issues with Nest Doorbell (Battery).

      We recommend the following troubleshooting steps to see if it might be able to help you with the connectivity issue:
      - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. Verifying congestion will mean that your bandwidth is insufficient and we suggest contacting your Internet Service Provider for assistance.
      - You may also check for possible sources of interference such as the thick walls and appliances in your home. Removing these sources or moving your router and Nest Doorbell (Battery) to ensure both get better signal may be helpful with the issue.

      We'd be happy to help you with your support needs. If you have any further need of support for your Nest Doorbell (Battery), you're always welcome to contact us using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must have for all the houses in the US, needless to say, it is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Recertified product works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this recertified for much cheaper than new. Works perfectly. No scratches or dings or the like.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    +++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for folks that don't have glass doors.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was a breeze, probably took less than 10 minutes. I spent far longer in the app setting all the notifications and motion zones.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and fast. And such a great quality of the item itself.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for a used device i love how it looks so good in my door and the only problem is the battery life

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Silvia. Thank you for choosing Nest Doorbell (battery). We're glad to hear that the device compliments your home. We'd like to understand better how we can improve your experience with the device when it comes to battery life. We recommend that you reach out to our support team so we can help you with tips that may improve the performance of your device. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that I found my favorite video doorbell. I have installed many devices and have to say that Nest/Google up'ed the game with this one

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It didn’t come with the oroginal packaging but it was in a decent shape.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have multiple. Love that it tells you whos is at the door and in the driveway.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, video camera that displays on Smart TVs and notifications on Android.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting the worst with some reviews but mine came in like new condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was worried about the refurbished part. Have had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to navigate. The product was so good that it was stolen from my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like brand new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues with the device. I had the old generation doorbell and this one appears to be more sleek

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall. Easy to install and use. Access through app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Oxfords

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video and recording able to review video thru the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Ring!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Nest Video Doorbell (not because the other broke but because we upgraded). Great response time, clarity, build, and functionality! We feel Google is the lesser evil between competitive brands. Amazon is known for sifting through personal data as well as selling it. I'm sure Google may do something similar but not to the extent of Amazon.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, FlyNavy. We’re glad that you like the overall performance of the Nest Doorbell (battery). We hear your concern about your personal data.

      The Google Privacy Policy applies to all Google services, including the Google Home app and Google Nest, Google Home, and Chromecast devices. The Google Nest Privacy Help Center article provides more details about how Google Nest connected home devices and services work, and how we collect and use data when you use these devices and services.

      If you use any Nest device with a Google service like the Google Assistant, we may use your activity data to influence the ads you see. These Google services can include: Google Assistant (or the Works with the Google Assistant program), YouTube, Google Maps, Google Calendar, Google Duo, Google Home app and the like. You can manage your ads settings, including turning off ad personalization completely, at https://adssettings.google.com/. You can also manage your activity settings, including turning off Web & App Activity completely, in https://myactivity.google.com/.

      For other concerns or questions, please contact us anytime at the following link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality. fast and responsive. alerts all my nest speakers.

    I would recommend this to a friend