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Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 237 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers enjoy the ease of use and straightforward installation of the Geek Squad Certified Refurbished Nest Learning Smart Programmable Wi-Fi Thermostat. Many found setup to be quick and intuitive, working seamlessly with smart home devices. The thermostat's condition was also praised, with many reporting it looked and felt brand new. Overall, the positive feedback highlights a user-friendly and high-quality product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 237 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far but haven't had it long enough for it to learn anything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to install. The ability to personalize the thermostat to your house is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Have four in our house and all work great from afar

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    my favorite thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device to regulate the temp in our household!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Did not come with the charging cable but that was an easy fix

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    Refurbished not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this product was listed as "Geek Squad Certified" I found this product to be less than desirable. It would not hold a charge, it kept losing connection to WiFi and it would randomly go offline. Product was returned 3 days after purchase

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Anjdgaf, thank you for sharing your review on Nest Learning Thermostat. We're sorry to hear that your experience was disappointing and that you had to return the device. Your thermostat comes with active power sharing which should give your thermostat a constant charge. The connectivity issues you're having is based on the thermostat not having enough power. If you're willing to give it another go in the future, we'd like to help you with troubleshooting steps that may improve your overall experience with Nest Learning Thermostat next time. You can always contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great device well worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished works perfect. Needed a bit if help with install though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest works great and was easy to install. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looking to cut energy costs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great! Great addition to the home. Looking to cut energy costs!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is a future product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, is practical and saves energy, it has a lot of options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostats. Easy to use and in great condition despite being refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little bugger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing since sliced bread. It's super helpful to run the fan for 30 mins to 24 hours if you're trying to air out the house. I love it, it really starts to know when you turn down the temperature. I HIGHLY RECOMMEND buying this thing certified refurbished. Nothing was wrong or missing with my device and I got it like $80 off the original price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat works great. Looks and acts just like a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my old thermostat but it needs improvement

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kwamedon, we really appreciate your time writing us your feedback about the Nest Learning Thermostat. We’re hoping you can tell us more about your challenges with using the thermostat so we can learn how to provide you with services and assistance. Please contact us at your earliest convenience here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Better to buy new

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this refurbished option produced an error code upon installation that would not allow it to connect to WIFI. We researched the error code and apparently it’s not an isolated issue so we had to return it and purchase a new one (not refurbished).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is a fairly simple thermostat to get used to. When it "learns", it has the ability to help monitor your heat and cooling to save a bit on our utility bills as well as do just a little bit for the environment. It's easy to see understand why this is and has been a top-selling thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest product. We have two and the install Is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy efficient thermostat adjustable worldwide

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze set up so simple temp adjustable can be st automatically works from your smart phone if away & you need to adjust temp settings due to weather change or any reason you vet $100 rebate in ma from your energy supplier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control with this device. Easy install instructions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbish thermostat didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat would not connect to the wifi. Worked with Nest Tech support without success. Returned thermostat to Google-Nest. They sent another refurbished unit that worked. Without heat for four days.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Boojoe. Thanks for sharing your review. We're sorry to hear that you're experiencing some connectivity issues with your Nest Learning Thermostat and we had to replace it. We're sorry that you've encountered days without having a proper heating system. This is not the experience we want you to have. We hear your concerns and know that your satisfaction is our top priority. We appreciate your feedback and have taken note of it. If you need any help in the future, please don't hesitate to contact us again on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest