Customer Ratings & Reviews
- Model:
- GSRF GA02081-US
- SKU:
- 6467994
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the ease of use and simple installation of the Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat. Many appreciate the convenient temperature control features, allowing adjustments from anywhere and the ability to set custom temperature ranges. However, some users experienced challenges with Wi-Fi connectivity and compatibility issues with certain HVAC systems. The price point was frequently praised as a significant advantage.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Especially the schedule you can make. Never touch the thermostat again.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Made my life more comfortable, especially in a two story house
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Deal! Easy connection! Definitely recommend!
I would recommend this to a friendBox out of the garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box came in literal shambles and was brown and pink stained but the product was fine but was missing the batteries too.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Omar. We're sorry to hear about this unfortunate experience with your Nest Thermostat. We recommend contacting Best Buy for help with your concern.
Good condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent condition works fine. this is another way to get what you need to. Only wish it display outdoor temp/therm.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi NICE, thanks for the feedback and for sharing what you think of the Nest Thermostat. We understand that having the outdoor temperature from the thermostat display’s home screen can be ideal for you. While the home screen shows you the ambient temperature (indoor) and the target temperature, you can switch from the temperature screen to the Quick view screen by tapping the touch bar on the right side of the thermostat to display the outside temperature along with the other information and icons where you can dig into the thermostat settings.
Feedback like this helps us better understand our customers’ preferences and needs, and we’ll definitely share this with the right team to work on future improvements. Meanwhile, if you come across any support concerns that need to be addressed, please let us know anytime and we’ll do our best to help you: https://support.google.com/googlenest/gethelp
Great thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a more robust nest thermostat. Only complaint is it doesn’t work with the nest app. You use the google home app for this one.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Great thermostat better price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These thermostats are easy to use and work great.
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Refurbished good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Works well. Refurbished product as good as new
I would recommend this to a friend Nest
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having a nest and controlling the temperature from anywhere
I would recommend this to a friendExcellent product and excellent price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, refurbished but you won’t tell, that’s new to me :)
I would recommend this to a friendWorks as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refurbished thermostat exceeded expectations. Came with original packaging.
I would recommend this to a friendGoogle Nest Thermostat Refurbished
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. Easy to use and install.
I would recommend this to a friendNot what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my old thermostat and so I’d be able to operate it with the app. I’ve had issues from the start to get it to operate the way it should or like wifi is always getting reset on it especially when im away from home making it impossible to use until i come back home and restart it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Hernandezjr. We’re sorry to hear about your experience with the Nest Thermostat. A range issue or wireless interference can affect the performance and connectivity of your thermostat. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If your thermostat is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.
We’d like an opportunity to investigate why the thermostat is behaving differently. Please visit us whenever you have time and we’ll our best to help you, here: https://support.google.com/googlenest/gethelp
Don’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The google nest is not a good thermostat don’t buy
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Liset. Thanks for letting us know what you think of the Nest Thermostat, and we’re sorry to hear that your expectations are not met. We’d like to learn more about your challenges so we can help improve your experience. Contact our experts and tell us more about your concerns here: https://support.google.com/googlenest/gethelp
Get your hands on one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of tech - easy to install, nice to be able to schedule - finding one refurbished kept the cost low
I would recommend this to a friendGood
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was shipped in excellent condition. No issues so far.
I would recommend this to a friendIt's okay product.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was fine but it did work well for my mother in law house. It's a solid product but didn't work as well for their home.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Mrteerexx, thanks for sharing your feedback with us about the Nest Thermostat, and we’re sorry to learn it didn’t work well. We’re hoping for an opportunity to help improve your experience. If you’re willing to tell us more about your concern, please don’t hesitate to contact as whenever you have time using this link: https://support.google.com/googlenest/gethelp
For tech savy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for tech savy people. Could be complicated for someone who is not.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi jkoozel, thanks for sharing your feedback on Nest Thermostat, and we’re glad to hear you find it a great product. Installing a Google Nest thermostat is an easy DIY project that takes about 20-30 min. The Home app’s step-by-step instructions make it easy to install and wire the thermostat, so customers can use it as the main guide. More importantly, we always recommend to check that the system will work with the Nest thermostat using this link: https://support.google.com/googlenest/answer/9246656
For questions or concerns, you can contact our support team through phone or chat for assistance here: https://support.google.com/googlenest/gethelp
Nest thermostat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for an older house and it would not work with the system
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Littleton. Thank you for sharing your review on the Nest Thermostat. We can see that you're experiencing some issues with the device. We'd like to know more details about the issues you're having with the device so we can help find a better resolution for you. Please reach out again to our team of specialists for immediate support here: https://support.google.com/googlenest/gethelp
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thermostat I had it in my old house and moved and got it for this house and highly recommend!
I would recommend this to a friend