Customer Ratings & Reviews
- Model:
- GSRF GA02081-US
- SKU:
- 6467994
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the ease of use and simple installation of the Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat. Many appreciate the convenient temperature control features, allowing adjustments from anywhere and the ability to set custom temperature ranges. However, some users experienced challenges with Wi-Fi connectivity and compatibility issues with certain HVAC systems. The price point was frequently praised as a significant advantage.
This summary was generated by AI based on customer reviews.
Worst buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just crap. Came without anything in the box. No instructions, or other items that were promised with the sale. I’m done with refurbished crap from these rip-off retailers. Can’t get it to work. Just crap waist of money and time. Bust buy was the worst buy.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for the feedback that you shared, and we’re sorry to hear you ran into this issue with your order of a Nest Thermostat. We understand how you feel about this, and it would be best to contact your retailer as soon as possible to return or replace your device. For any questions or concerns around the functionality and performance of the thermostat, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp
Product description inaccurate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Description says it’s 2 circuit. It’s actually 1 circuit, thus wouldn’t work with more than one compressor. I took it abroad and now not sure how this will be returned
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Ahmed, thanks for sharing a review about the Nest Thermostat, and we’re sorry to hear it didn’t work well for you. We recommend contacting your retailer to return your device or to inquire about their return policies. But if you’re willing to consider reaching out to us so we can work on your case, please don’t hesitate to contact us here: https://support.google.com/googlenest/gethelp
Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item must have been defective, it short circuited the board on my furnace twice. Do not but items that say geek squad refurbished they do not work.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Diego, thanks for sending in your experience with Nest Thermostat and we're sorry to hear that you received a defective device. We'd recommend that you reach out to BestBuy so they can address your concern on this. We'd like to know more about your system and how you installed the thermostat so we can further provide you with any technical assistance you may need. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Spring for a a bigger, better Nest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for a two-wire set up unless you have an adapter, which is another $20-$25. Buy the more expensive Nest. Problem solved.
No, I would not recommend this to a friend