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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 284 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and simple installation of the Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat. Many appreciate the convenient temperature control features, allowing adjustments from anywhere and the ability to set custom temperature ranges. However, some users experienced challenges with Wi-Fi connectivity and compatibility issues with certain HVAC systems. The price point was frequently praised as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 284 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for white walls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit looks good on white walls. Easy to use and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google never surprises me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even refurbished. You can’t go wrong .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it is supposed to do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Bought it refurbished and it came in looking brand new. Easy install, easy to work with thru the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Nest Thermostat. Good Deal plus rebates. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good, worth it for remote control.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought this a long time ago. With this, I can control my house temp from anywhere in the world with my phone/google home app. For $75 used it's totally worth it. I did have to buy a wall plate as mine didn't come with any.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like new!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new. Bestbuy did a great job of keeping the device alive and at fair price. They are also saving the planet by not letting resources go to waste.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that if you manually adjust, it could be more sensitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the nest thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new nest thermostat, best part is no one in the house knows how to work it, so now we don’t come home from work with it 100+ outside and the A/C turned off!! So easy to set up, I don’t it my self!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    The work was worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a pain in the neck to connect due to 2 wire heating system. Had to buy the Nest power connector to get a 24v common to power it. Now that it's up and running, love it. Easy to use, looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product, help me 2 time detect something wrong with the system, and able to fix it in time before it get worst

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing batteries and wall plate but convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not come with the batteries listed. And it also didn’t have any instructions. The Google app for set -up wasn’t the most intuitive. It also does not come with the wall plate. So purchase one from somewhere before you start setup. Overall after install taking 2-3 hours it did work and it’s convenient.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TruS, thanks for letting us know about the missing batteries. Your Nest Thermostat comes with AAA backup batteries in the box. We recommend contacting BestBuy for further assistance with your concern. We'd also like to apologize for any difficulty you may have experienced in setting up your Nest Thermostat. If you still need some help setting it up or would like some assistance with some of the features of Nest Thermostat, you're more than welcome to reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product would recommend to anybody very easy to use very easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These thermostats was one of the first best thing that I purchase. How do you turn the thermostat on and off while you’re not at home and so you’re home we call when you get into it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what it suppose to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a smart thermostat for the wifi abilities. I can control it with my phone and set schedules. This is an affordable option compared to more expensive themorstats out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, arrived in ok condition. fairly easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. This is my third one to purchase and put in use. Sometimes the memory of the thing gets a little irritating as it wants to make your temps The same every day. When you are not home or on vacation, just need to pay attention.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mcfire1, thanks for giving us feedback on Nest Thermostat, and we’re glad that you love them. It’s unfortunate to hear that the thermostats make your temperature settings the same everyday, even when you’re not at home.

      Only the Nest Thermostat E and Nest Learning Thermostat can use Auto-Schedule, and is not available for the Nest Thermostat, so it cannot automatically adjust its temperature schedule. Instead, you can enable Savings Finder to get suggestions to adjust temperatures in the schedule and help save energy.

      When you manually adjust the temperature, the temperature will stick until the next scheduled temperature change. With a temperature preset, you can easily set a specific temperature that you repeatedly use a bit faster than manually adjusting the temperature dial. Besides using ready-made presets like Comfort, Eco, and Sleep, you can create custom presets. This is helpful for other times you might like a specific temperature that’s not included in your thermostat’s existing presets. Check this link to learn more: https://support.google.com/googlenest/answer/10178773

      We have help available for your needs. You can visit the Google Nest Help center for support articles, and you can contact us anytime through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Very useful thermostat.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for more than a year now. I am very pleased with it. they can adapt the cycles to avoid high peek hours. also with the weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderfully

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works with my heat pump system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new one a few years ago, then moved and bought a refurbished one. Refurbished one is just as good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, some difficulties with self installation.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AJ007, thanks for sharing your feedback. We're sorry to hear that you're experiencing some difficulties with the installation with your Nest Thermostat. We'd recommend contacting our support specialists and let us help you with setting up and troubleshooting any issues you may encounter to improve your experience. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest