Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 36 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Geek Squad Certified Refurbished Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use and setup process, frequently citing its simplicity and quick installation. Positive feedback also highlights the router's performance and range, with users reporting it works as expected and provides reliable coverage. There were no negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Highly recommend the Refurbished Wifi Pro 6e

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google refurbished Nest Wifi Pro 6e AXE5400 Mesh Router works great! It arrived in new condition. It was easy to set up in about 5 minutes using the Google Home App. I highly recommend this WIFI router. It puts our ISP's wifi 6E router to shame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Range

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Google's WiFi since their original Home product. Used the WiFi pucks, then Nest WiFi. Abandoned this product line for Netgear Orbi 850s when I moved to a larger house that Nest WiFi could not cover well. Boy, is it good to be back with Nest WiFi Pro! Although I don't like the Google Home app for setting up and managing WiFi devices (the old, dedicated app was much more pleasant to use), setup of Nest WiFi Pro is easier than ever, and faster. It took under 10 minutes to configure 5 devices. Google even left the firmware updates until after setup, to streamline this process. Once the network was set up I found out that coverage and speed are both vastly improved over the earlier Nest WiFi products. Orbi still beats it in range, but not by enough to put up with Orbi's occasional manual updates, unstable firmware (I had to reboot mine every week, and individual access points would fall out of sync every few days), and long times between updates. It is great to have every access point able to serve as a router (even though this means that you might want to mark the one that is assigned as router if you ever decide to move the system). I don't need the access points to serve as speakers (as with the old Nest WiFi), and Google's automatic updates let you just forget the system after initial setup. Goodbye Netgear. Very glad to have reliable WiFi in the house again. Update 11/6/22 - One access point (connected wirelessly) has been losing connection for a few minutes here and there after showing up as having a 'Great' connection the rest of the time. Several (including one connected through Ethernet) fell out of sync entirely, had to be restarted (unplugged) to reconnect. It's still more stable than Netgear Orbi, but there is really no excuse for this slip in stability from previous Nest WiFi products.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    replacement for spectrum router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with the wifi on my computer so after many hours of troubleshooting between spectrum and apple support I was recommended to change the router and the obvious choice was the google nest wifi pro 6e. I already had several google products such as the cam and thermastat, to centralize the products under one apps was appealing. The set up was easy and the strength of the signal improved. Another added feature that wasn't easily available on spectrum was the ability to share, run speed test, and change security setting from the app. Overall, I'm happy with the product and getting it for only $80 for the refurbished was a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Totally worth that purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade! This is a game changer as I have three now. Faster, wider coverage and steady signals

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Easy yo use and great performance. Missing feature

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great wifi router with a great app and is really easy to use. The one bad part is it does not let you create a 2.4Ghz only wifi profile. My smart bulbs and wifi camera require 2.4ghz only and are not compatible with this router. Other than that the features and speed with newer devices is great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, RogerA. Thank you for posting a review about Nest Wifi Pro. We're sorry to hear that your experience with the device didn't meet your expectations. This is not the initial impression we want you to have. The Nest Wifi Pro is a tri-band mesh Wi-Fi system that utilizes 2.4 GHz, 5 GHz, new 6 GHz wireless radios to allow more data to flow through your router and deliver faster device speeds. We appreciate the feedback and have taken note of it. If you need any technical help in the future, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good refurb purchase

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit came in the box strill wrapped. For being a refurb you coulsnt tell. Unit behaves just like mu brand new unit, no issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Google has finally outdone themselves

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, excellent range. Just 2 replaced 4 of the Google AC1200 and ac2200 router hot spots and it actually increased my internet speed from 100/100 mbbs to 150/150.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router! Works extremely well!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works extremely well! It has helped open up my connection! It's super easy to setup and always keeps a strong connection!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Solid choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speeds, easy setup. There was some inconsistency with the mesh connection but switching locations worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Wi-Fi

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speeds and great WiFi in general very easy to set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product - (But Mine Was Defective)

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual product itself is great. Unfortunately, this GeekSquad Certified unit was defective. I bought a certified unit to expand my mesh network. The other Nest WiFi Pro 6E routers I have throughout the house function great and have never experienced any issues.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, RamonR. Thanks for the feedback, and we're sorry to hear about your experience with one of your Nest Wifi Pro. We encourage you to contact us at the following link so we can investigate and help you with your concern. You'll find us always available here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Wifi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good range for 1600 sq feet house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need Help?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a Google Nest, but it's time to replace it, so i found this for a great price. But didn't come with instructions, and since it was wifi, it would cut off my internet access. Live Chat kept changing people on me, When i called, Best Buy tried to sell me a medical alert device. After the person on the phone couldn't help, i had it boxed and ready to return. i hate returning things. this morning i decided to try again. This time, with Google's help, The nice girl on the phone patiently helped me and now it's up and running. Thanks Google!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Saved me $$ and works as expected, would definitely purchase refurbished again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only wifi extenders we use in my home as they are the best and not expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice device, good cost and with parental control

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device for my house, thought of buying the 3 pair mesh system but found like one is sufficient for my house without need any extender or mesh system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but I dislike that accessing all its features requires Google to track your activity, which compromises privacy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the easiest Wi-Fi router to set up. I have bought two of these, and both are rock solid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works out of the Box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised with super easy setup. I usually hesitate about buying refurbished products but a new one is too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Quick with great range

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick. Great range. Never any issues with connectivity.

    I would recommend this to a friend
Sponsored