Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
GA01592-US
SKU:
6432682
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2094 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Nest Audio Smart Speaker for its excellent sound quality and ease of use. Many appreciate its quick and easy connectivity with Google Assistant, along with its appealing design and suitable size. Some have noted that the bass could be improved, while others have mentioned its light weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,094 reviews
  • Rated 5 out of 5 stars

    Good speaker

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my other google products, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent Christmas gift.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter who loves the Google nest audio smart speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth it.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a device advertised as a speaker the sound was kind of ok. For a google speaker that's supposed to sync up with other speakers and sound great it was really bad. I returned it. It did sound better than the Google mini though.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, Loco1529! Thanks for your feedback. We're sorry to hear the Nest Audio didn't work out for you and you had to return it.

      We appreciate your input in helping us understand our customers' needs and preference better, to help us improve our products and services. If you give Nest Audio another try in the future and have questions or concerns, feel free to reach out to our support team anytime and we'll be more than happy to assist you. Contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    love this speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices work very well and Best buy is such a great shopping experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Seamless integration with all the other google nest speakers and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad loved it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father loved the trivia and the music in addition to answers to all his questions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good speaker. Bad AI.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Terrible AI. The Google AI is terrible at completing basic tasks like playing a playlist from Spotify.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there. While we’re glad you’re enjoying the sound quality from the Nest Audio, we hear your concerns regarding the voice assistant. A quick reset helps solve several problems — here’s how to do it:

      1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
      2. Open the Google Home app.
      3. Tap Home > All devices, then touch and hold your device's tile.
      4. Tap Settings > More > Reboot.

      Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Music

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, the only thing I do not like is that it does not have an external connection for auxiliary

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, thanks for posting a review. We apologize that Nest Audio didn’t have an external connection for auxiliary, as the device only works wirelessly.

      If you haven’t yet, you can try to play music that's stored on your mobile device (phone or tablet) or computer on your Google Nest or Home speaker or display using Bluetooth. This includes music downloaded from iTunes, Audible, Apple Music, and personal playlists. You can visit this page for the step by step instructions: https://support.google.com/googlenest/answer/7381505

      If you need assistance, feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good color for outdoor use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, grey color great for use outside as won’t show dirt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, great addition to the house. Makes things more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Go with Google

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not of the greatest sound quality, my Google Home generates surpeb sounds.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi HappyShopper, thanks for the feedback to let us know of your issue with the Nest Audio, and we’re sorry to learn that sound quality isn’t enough for you.

      If you haven’t yet, adjusting the volume of your Nest Audio may improve your experience. You can control the volume by voice, by touch, or from the Google Home App. Check this link to learn more: https://support.google.com/googlenest/answer/7072489

      You can also change the audio settings of your Nest speaker in the Google Home app. Here’s how to adjust bass and treble level:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Audio.
      - Open the Google Home app.
      - Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
      - Adjust Bass and Treble level.

      Your feedback is important to us, and we’re always here for your support needs. Let us know if there’s something that needs our attention and we’ll gladly help you: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter asked for one of these for Christmas. Hopefully it works like she thinks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Useful, sounds great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a significant improvement over the original Google Home we were using until we picked this up for half off. Well worth it at that cost. Sounds way better than it should for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google speaker

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget if you like to have a automated home you can control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SOUND

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second of this speaker I have purchased. LOVE my Google Smarthome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loved it until it wouldn't connect to my new wifi

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds great, I loved it. Until I got new wifi, I went to switch the wifi on my nest and it wouldn't let me connect to a different wifi so I thought maybe if I just factory reset it, I could just set it back up. Well now it can't find it. I have plugged and unplugged it many times and nothing, it doesn't even play the chime anymore, just the 4 dots in a loading sequence. I uninstalled the home app and re-downloaded it, nothing. I tried using my tablet instead of my phone, nothing. I don't know what to do, I just wanted to listen to music. I tried calling google, I couldn't reach anyone. And I looked on their nest help website, and nothing has worked. There goes 100 bucks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! Great Iteam, great prouduct. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy moms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ,present for my mom, she’s very happy and excited to have it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Alexa

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I thought it would be a little louder but still a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart speaker for your home. Easy to modernize your house.

    I would recommend this to a friend