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Customer Ratings & Reviews

Model:
GA01592-US
SKU:
6432682
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Customer reviews

Rating 4.6 out of 5 stars with 2094 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Nest Audio Smart Speaker for its excellent sound quality and ease of use. Many appreciate its quick and easy connectivity with Google Assistant, along with its appealing design and suitable size. Some have noted that the bass could be improved, while others have mentioned its light weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,094 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Was purchased as a gift with other Google Home items and works flawlessly! Excellent sound and functionality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dead after two years.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just went dead out of the blue after two years. Good audio quality, but there is no way to factory reset it as all I/O button is digital input.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Power pack performance in a small size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wow . The quality of sound and tempo is very good. It doesn’t feel cheaply made. As it’s a google assistance, it’s great in helping. But the sound quality is the best item among all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a first gen Google home. It is a much lower quality. The sound is much thinner and it consistently drops the connection to my home systems.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, NYCWaHi. Thank you for sharing your concern with your Nest Audio. We're sorry to hear that your experience with the device didn't meet your expectations. We want to better understand your connectivity issues with the device so we can help you with troubleshooting steps that may improve the performance of your Nest Audio. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $50 on black friday sale. I think it is worth that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best price, it was changed to a lower price & then back to original price the next day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not user friendly, not for private music enjoyment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but they’re not user friendly unless you have a bunch of subscriptions to media (like Sirius XM or Apple Music). If you’re someone who owns an extensive, personal music library and just want to listen through iTunes on your devices, these speakers won’t work. They also keep dropping the Bluetooth connection regardless of the settings and will often only work after factory resetting, which has to be done every couple of hours. I hate that I spend money on these and wish I’d gotten something else.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tabitha, we’re thankful for the feedback you shared about the Nest Audio. We’re sorry to hear about your poor experience with playing music and its Bluetooth connectivity, and we regret the inconvenience these issues could have caused.

      We understand that having access to free music is great. You can enjoy music from popular music services by artist, song, genre, album, playlist, mood or activity, however, the music you’ll get is based on the content partner and your subscription.You can also play music that’s stored on your mobile device (phone or tablet) or computer on your Nest speaker or display using Bluetooth. The links below might be helpful for you:

      Play music on your speaker or display using Bluetooth: https://support.google.com/googlenest/answer/7381505
      Play music on Bluetooth speakers or headphones: https://support.google.com/googlenest/answer/7672356

      We appreciate all your efforts to fix the bluetooth connectivity issue. We’re hoping for an opportunity to investigate this concern so we can guide you with proper troubleshooting procedures. Please contact us anytime at the following link for assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Just OK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but the sound quality was not what I expected for the cost I paid.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.bought this one to up grade from the original.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Both of my sons for Christmas. Got w Google base.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      What a thoughtful gift, JerameyP. We hope they're enjoying it! madebygoogle

  • Rated 4 out of 5 stars

    Need more bass

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good speaker but could be louder and need more bass

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great little speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well but sometimes have issues with Bluetooth pairing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Google nest audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker's performance in a retail environment is significantly superior to its performance in a residential setting. Additionally, the assistant's response time is unacceptably slow, I will retain my Alexa device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent price, easy to use, and overall good sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for moms and she loves it. Since she’s always in the kitchen she loves listening to music. And it’s practical and easy to use. Overall has prett good sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google I talk with it all day.... get information quickly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google does not support the products the make

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the love of God don't give Google any money. They don't stand by the products they have. The speakers don't recognize commands on the daily. Will just start speaking and will play stuff you didn't ask for. Won't turn on/off stuff like they use too. Broke

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, ChrisH. We’re sorry to see you’re running into issues with the voice assistant on the Nest Audio — we get how frustrating that can be. A quick reset helps solve several problems — here’s how to do it:

      1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
      2. Open the Google Home app.
      3. Tap Home > All devices, then touch and hold your device's tile.
      4. Tap Settings > More > Reboot.

      Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad for $50!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone picks up better than the original home, and the sound quality is fantastic for it's size. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy Whole House Audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works effortlessly and can be grouped with other Nest Audios and chromecasts. I now have my AV Receiver playing in sync with two nest audios.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google nest smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, great sound and looks good as well. Had at a fantastic price on Black Friday. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Audio Latency deal breaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good as a paired for my Mac-studio however the latency is to much for content viewing about 30ms. Set up as well is difficult to pair. Returning unfortunately

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Vince, thanks for posting your review on your Nest Audio and we're sorry to learn that you're experiencing some difficulties with latency and that you had to return it. Your feedback here is appreciated and rest assured that we'll relay this to the right team for future improvements. If you decide to give Nest Audio another try in the future, we recommend that you reach out to our support specialists so we can assist you with any technical issues you may encounter. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest