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Customer Ratings & Reviews

Model:
GA01592-US
SKU:
6432682
Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 2020 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Nest Audio's excellent sound quality, ease of use, and impressive bass response. Many appreciate its compact size and stylish design, finding it easy to set up and integrate with the Google Assistant. However, some users have experienced issues with Bluetooth connectivity and software glitches. A lack of aux input was also noted as a drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,023 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too much bass, too much price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass but not enough treble for music. Have four minis and not sure this is worth the price.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi photoartk, thanks for the review you shared about the Nest Audio. We appreciate that you find the bass good, and we’re sorry to learn that the treble is below your preference.

      You can try adjusting the volume of your Nest speaker that may improve your experience. Check this link to learn more: https://support.google.com/googlenest/answer/7072489

      You can also change the audio settings of your in the Google Home app following the steps below:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest speaker.
      - Open the Google Home app.
      - Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
      - Adjust Bass and Treble level.

      If the issue persists, we suggest sending feedback via voice command by saying "Hey Google, send feedback", or by following the steps here: https://support.google.com/googlenest/answer/7071494

      And for any other support concerns, let us know anytime by visiting us here and we’ll gladly help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Will continue to purchase. This item needs more bold colors but 5 * overall!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crippled Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google apparently stole some of the tech from Sonos, so now the group speaker functionality is broken. I only bought these speakers for that function. Also, I got 3 of these and one of them had to be returned because it wouldn't stay connected to the wifi.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Google

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality product just decided to do another service such as alexa

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Reginaldblock, thanks for sharing your feedback. We regret to hear that Nest Audio didn’t meet your expectations. Your feedback is important to us as we’re always looking for opportunities to improve our products and services. For further assistance, please feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, so far so good, I’d recommend to anyone looking for a smart speaker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great buy at $50

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds bigger than the space that it takes up, just wish that it could display the time

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Hamonry65, thanks for sharing your views on Nest Audio. We're glad to hear that you liked the audio quality. We also appreciate your suggested feature to add a display for the clock. We'll take this information into consideration with our future designs. We hope you will keep an eye on our blog site for announcements on the latest products and features we offer: https://blog.google/

      Also, if you need further support with our Nest Audio, you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return it its not what my cousin wanted for Christmas but if u use google a lot this will be awesome gift to have

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t like it and returned it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only thing that I’ve ever bought a Best Buy that I really didn’t like I seen a commercial on it and I figure while that looks pretty good let me try that because I always I love my music well first of all I couldn’t connected to any of the apps or accounts that it was linked to it didn’t play any of the music that I wanted a plain white she want it I thought that I could at least connected to YouTube I couldn’t even do that and the sound was not that great I returned it I didn’t like it it wasn’t worth the money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My house Loves the sounds that coming out of it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is go buy one and you will see why i brought 5 of them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find my mini speakers more responsive than this newer and more powerful version. A bit frustrating sometimes.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there Jxgarx, thanks for sharing your feedback to let us know of your concerns with the Nest Audio, and we’re sorry to hear it’s a frustrating experience for you.

      Your Nest speaker could be having trouble connecting to Google, and these simple steps may clear these issues out:
      - Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
      - Check the distance between the Nest speaker and your router. Ensure that it is within a line of sight from your router.
      - Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
      - Restart Nest Audio and router to refresh the connection.
      - Reset your Nest Audio. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest speaker will let you know that it's resetting.

      Meanwhile, we also recommend adjusting how sensitive Google Assistant responds to the hotword “Hey Google”:
      - Open the Google Home app.
      - At the bottom, tap Home.
      - Select your Nest Mini or the device you want to adjust.
      - At the top right, tap Device settings > “Hey Google” sensitivity.
      - If you don’t find “Hey Google sensitivity,” first tap Audio.
      - Choose how sensitive you want Google Assistant to be when it responds to you.
      - To change this setting on another device, tap Adjust more devices.

      Lastly, it may also be helpful to retrain your Google Assistant to better recognize your voice. See the steps below on how to do this:
      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      We’re always looking for ways to create a better experience, and your feedback counts. And if you’d like to reach out to us for additional assistance, you’ll find our contact details using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Responds way better than Alexa did ! Bye girl ! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One for my daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 5 of them. That should tell you everything you need to know

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume was set to max and we could barely hear it. Returned it. The original mini nest is better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is soooo magical. More so than I imagined it would be. It has given me music back! Waited too long for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for a row I’m very happy with it works just like it said he would

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    speaker is not turning on anymore

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stop working after 5 days using it, I dont know why

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, VivianeF. We’re sorry to hear you’ve run into some problems with the Nest Audio. We’d be glad to investigate to see what happened and get your device working again — reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Difficult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this products and I purchased 2, very difficult to connect to WIFI. When working they sound nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color Goes perfect with my decor Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker and I highly recommend it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I would recomend this everytime. No issues found.

    I would recommend this to a friend