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Customer Ratings & Reviews

Model:
GA01588-US
SKU:
6428306
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Customer reviews

Rating 4.6 out of 5 stars with 2083 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Nest Audio Smart Speaker for its excellent sound quality and ease of use. Many appreciate its quick and easy connectivity with Google Assistant, along with its appealing design and suitable size. Some have noted that the bass could be improved, while others have mentioned its light weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,083 reviews
  • Rated 5 out of 5 stars

    Google speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good along with the other ones I have. It's also good for parties!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Reliable. Assistant, sound is very disappointing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little improvement over it's predecessor. Very disappointing. I was trying to replace 2 of my 12 various Google Assistants. In this case a pair of JBL Link 20 speakers which sound amazing, and space, savers, but suck at reliability in answering. "Something went wrong" is their favorite information to share. The Home Max is the only audiophile quality speaker Google makes, so I guess I will return these and keep looking. I don't have space where there were for speakers that size. Drat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tons of these. Super convenient. Google does it best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and setup, great volume quality and functionallity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music too my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having this guy downstairs,mostly for morning music and the weather .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it every day in our kitchen and we enjoy it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over and beyond i was expecting! I would recommend to anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it at work for music and everyone loves it. I just wish the lights weren't constantly on when the Mic is disabled. I would also like to be able to stream Tidal other than through bluetooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more base

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all my google products, this one keeos getting disconnected. It works great when it connects

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Eddie, thank you for sharing your review and we're sorry to hear that you're having some connectivity issues with your Nest Audio. This is not the type of experience we want you to have with the product and services we provide. We'd like to know more details about your Nest Audio so we can help identify the cause of the connectivity issue and help you with troubleshooting steps that may improve your overall experience. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Avoid Google Nest/Home Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Google Nest Audio speakers (3 of them) for a number of years but as time has marched on, Google has seen to destroying a wonderful product. Google Assistant rarely responded in the end, with the right actions or information, Gemini has only made things worse with it regularly saying to use native apps to control smart devices or listen to audio instead of doing the things the Google Nest Audio was marketed as doing. You're better off getting any other smart home speaker, itll be less headache in the long run.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for reaching out about your Nest Audio, Martr152. We hear your concerns regarding Google Assistant. Here’s a few ways to troubleshoot and get your device running smoothly again:

      1. Reboot your speaker or display.
      2. Make sure your device recognizes the hotword.
      3. Make sure your device recognized the question correctly.
      4. Adjust the hotword sensitivity of your device.

      We’re here if you need any additional help: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love google home , andd this was agreat addition to my line of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this google smart speaker. Added this to our existing Google Nest line of products and it works seemlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great boom for your buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding smart speaker at a very good price. These speakers easily fill a room with rich sound and solid bass. Pairing two for stereo is a great feature. Google assistant is the smartest one in the game. If you are already in the Google ecosystem this is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best alarm clock/AI assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to learn to turn off the mic so that I wouldnt snooze the alarm in my sleep

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but the google group option stopped working once I moved so my Nest and nest mini no longer play simultaneously

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Splendidavo, we're glad to hear that Nest Audio works great for you. Speaker groups for Google Nest devices will continue to work once all devices in the group have been updated to the latest software. Volume and equalizer adjustments can still be controlled individually for each speaker in a group, but those adjustments cannot be made at the group level. If your nest speakers aren't able to play music as a speaker group once you move to a new home, we recommend resetting your Google Nest devices to see if it might fix the issue. Keep in mind that resetting will erase all data on your Google Nest devices, and that you may need to set them up again. To reset, please follow the step by step guide on this help article: https://support.google.com/googlenest/answer/7073477

      For any other support concerns, we highly recommend contacting us via the Google Nest help. You're more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looooove my Google Assistant!!! Sometimes it doesn't always pick up my voice recognition, but 99% of the time it works flawlessly!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but quiet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to and has great voice commands. My main complaint is that it doesn't get very loud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Audio Headache

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Speaker Constantly disconnects from my google Home and Google account. Not sure if I got a faulty device. I bought this on day 1 .

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jevrock, thanks for your feedback. We're sorry to hear you had a frustrating experience with your Nest Audio. We recommend trying out these steps to isolate the issue further:

      - Check for weak or congested networks. Removing some of your connected devices may help relieve congestion.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - If you have a dual band router, try setting up Nest Audio on either the 2.4GHz or 5GHz bands and see which band is more stable.

      If the issue persists after following these steps, we’d like to have a closer look at your Nest Audio, and see what causes this issue. Please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Honestly review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, everyone this is my experience with Google Nest, I've had three of them and they are great but don't last more the 16 to 18 months. If you planning to buy one of them make sure you buy a warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This js ine great speaker for a lovely Friday evening relax day.

    I would recommend this to a friend