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Customer Ratings & Reviews

Model:
GA01588-US
SKU:
6428306
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Customer reviews

Rating 4.6 out of 5 stars with 2083 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Nest Audio Smart Speaker for its excellent sound quality and ease of use. Many appreciate its quick and easy connectivity with Google Assistant, along with its appealing design and suitable size. Some have noted that the bass could be improved, while others have mentioned its light weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,083 reviews
  • Rated 5 out of 5 stars

    New to Google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying having the nest. We mostly play music and ask it questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these, one seemed to have a bit of a crackling sound at first, but they are both ok now - not sure what I did to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this item to my daughter and she loves the sound that comes out of the "pill."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my daughter and now I’m jealous I what it maybe Father’s Day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loved it until it wouldn't connect to my new wifi

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds great, I loved it. Until I got new wifi, I went to switch the wifi on my nest and it wouldn't let me connect to a different wifi so I thought maybe if I just factory reset it, I could just set it back up. Well now it can't find it. I have plugged and unplugged it many times and nothing, it doesn't even play the chime anymore, just the 4 dots in a loading sequence. I uninstalled the home app and re-downloaded it, nothing. I tried using my tablet instead of my phone, nothing. I don't know what to do, I just wanted to listen to music. I tried calling google, I couldn't reach anyone. And I looked on their nest help website, and nothing has worked. There goes 100 bucks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a device advertised as a speaker the sound was kind of ok. For a google speaker that's supposed to sync up with other speakers and sound great it was really bad. I returned it. It did sound better than the Google mini though.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, Loco1529! Thanks for your feedback. We're sorry to hear the Nest Audio didn't work out for you and you had to return it.

      We appreciate your input in helping us understand our customers' needs and preference better, to help us improve our products and services. If you give Nest Audio another try in the future and have questions or concerns, feel free to reach out to our support team anytime and we'll be more than happy to assist you. Contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from first gen and really love it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device! It helps me out at home a lot! I am not sure what I would do without this now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it! Always getting information all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.Homan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good But, Confused How To Use Could Not Read Instructions Much To Small To See.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, RichardH. Sorry to hear your experience setting up the Nest Audio wasn’t the best. You’re feedback is valuable and we’d like to hear more about your experience — when you have a second, share your thoughts here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. i Wish I had purchased one , long ago. I plan to purchase another, real soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice upgrade from the 1st gen google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my speaker! Right beside the bed and can't wait to add smart plugs to turn on lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my other google products, no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Music

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, the only thing I do not like is that it does not have an external connection for auxiliary

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, thanks for posting a review. We apologize that Nest Audio didn’t have an external connection for auxiliary, as the device only works wirelessly.

      If you haven’t yet, you can try to play music that's stored on your mobile device (phone or tablet) or computer on your Google Nest or Home speaker or display using Bluetooth. This includes music downloaded from iTunes, Audible, Apple Music, and personal playlists. You can visit this page for the step by step instructions: https://support.google.com/googlenest/answer/7381505

      If you need assistance, feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Go with Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not of the greatest sound quality, my Google Home generates surpeb sounds.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi HappyShopper, thanks for the feedback to let us know of your issue with the Nest Audio, and we’re sorry to learn that sound quality isn’t enough for you.

      If you haven’t yet, adjusting the volume of your Nest Audio may improve your experience. You can control the volume by voice, by touch, or from the Google Home App. Check this link to learn more: https://support.google.com/googlenest/answer/7072489

      You can also change the audio settings of your Nest speaker in the Google Home app. Here’s how to adjust bass and treble level:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Audio.
      - Open the Google Home app.
      - Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
      - Adjust Bass and Treble level.

      Your feedback is important to us, and we’re always here for your support needs. Let us know if there’s something that needs our attention and we’ll gladly help you: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    An excellent Christmas gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter who loves the Google nest audio smart speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices work very well and Best buy is such a great shopping experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father loved the trivia and the music in addition to answers to all his questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Seamless integration with all the other google nest speakers and devices.

    I would recommend this to a friend