Customer Ratings & Reviews
- Model:
- GA01588-US
- SKU:
- 6428306
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Nest Audio Smart Speaker for its excellent sound quality and ease of use. Many appreciate its quick and easy connectivity with Google Assistant, along with its appealing design and suitable size. Some have noted that the bass could be improved, while others have mentioned its light weight.
This summary was generated by AI based on customer reviews.
Awful product support
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product support. Google will not fix the speakers they broke with software they broke. Do not recommend. Don't recommend anything Google. Speakers don't follow commands even with gemini. Hot or miss. Awful product awful company
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, ChrisH. We’re sorry to see you’re running into issues with the voice assistant on the Nest Audio — we get how frustrating that can be. A quick reset helps solve several problems — here’s how to do it:
1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
2. Open the Google Home app.
3. Tap Home > All devices, then touch and hold your device's tile.
4. Tap Settings > More > Reboot.
Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
More Music in my life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! What great sound. I've been using my tablet for music for so long, I forgot what quality sounds like. Very easy to set up and use.
I would recommend this to a friend - Pros mentioned:Sound quality
Dead after two years.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just went dead out of the blue after two years. Good audio quality, but there is no way to factory reset it as all I/O button is digital input.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this speaker. I have it in my bathroom and use it to listen to music while I get ready for my day. It works well with all my Google products in my home.
I would recommend this to a friend Smart Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.enjoying our smart speaker. very happy with the performance.
I would recommend this to a friend- Pros mentioned:Sound quality
Great Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as great as the original Google Home Max but still has clear and crisp sound. Only significant difference I can tell is less bass and less volume. However it's worth noting the price point, which in comparison to the $400 Google Home Max, is great value.
I would recommend this to a friend Quick Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered as promised!! Prompt delivery is always appreciated.
I would recommend this to a friendPrice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best price, it was changed to a lower price & then back to original price the next day
I would recommend this to a friendGoogle Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for Both of my sons for Christmas. Got w Google base.
I would recommend this to a friendBrand response from Google Team
Posted .What a thoughtful gift, JerameyP. We hope they're enjoying it!
Nest Audio Speaker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was perfect for another room set up to listen to music.
I would recommend this to a friend- Pros mentioned:Sound quality
2 thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a smaller version for a 2 years, which still works. And this larger speaker is even better. Probably getting more in the future!
I would recommend this to a friend It woks for the most part.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. I think the sound quality could be better though.
I would recommend this to a friend- Pros mentioned:Sound quality
Works great with a nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two of these to expand the google home to additional rooms. These work great at being a balance to our entire home entertainment system.
I would recommend this to a friend - Pros mentioned:Sound quality
One of the best smart home speakers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having music play through this speaker. Not near as good as a sonos system, but you can’t beat the sale price of this speaker!
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a sound upgrade from the regular home mini's, faster processing on commands compared to the first generation google home's
I would recommend this to a friend Not recommended
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a first gen Google home. It is a much lower quality. The sound is much thinner and it consistently drops the connection to my home systems.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, NYCWaHi. Thank you for sharing your concern with your Nest Audio. We're sorry to hear that your experience with the device didn't meet your expectations. We want to better understand your connectivity issues with the device so we can help you with troubleshooting steps that may improve the performance of your Nest Audio. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Excellent product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Was purchased as a gift with other Google Home items and works flawlessly! Excellent sound and functionality!
I would recommend this to a friend - Pros mentioned:Sound quality
Google nest audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker's performance in a retail environment is significantly superior to its performance in a residential setting. Additionally, the assistant's response time is unacceptably slow, I will retain my Alexa device.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi FreddyP, we're sorry to hear about your experience with your Nest Audio — You can share your feedback about your device performance here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Sound quality
Not user friendly, not for private music enjoyment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but they’re not user friendly unless you have a bunch of subscriptions to media (like Sirius XM or Apple Music). If you’re someone who owns an extensive, personal music library and just want to listen through iTunes on your devices, these speakers won’t work. They also keep dropping the Bluetooth connection regardless of the settings and will often only work after factory resetting, which has to be done every couple of hours. I hate that I spend money on these and wish I’d gotten something else.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Tabitha, we’re thankful for the feedback you shared about the Nest Audio. We’re sorry to hear about your poor experience with playing music and its Bluetooth connectivity, and we regret the inconvenience these issues could have caused.
We understand that having access to free music is great. You can enjoy music from popular music services by artist, song, genre, album, playlist, mood or activity, however, the music you’ll get is based on the content partner and your subscription.You can also play music that’s stored on your mobile device (phone or tablet) or computer on your Nest speaker or display using Bluetooth. The links below might be helpful for you:
Play music on your speaker or display using Bluetooth: https://support.google.com/googlenest/answer/7381505
Play music on Bluetooth speakers or headphones: https://support.google.com/googlenest/answer/7672356
We appreciate all your efforts to fix the bluetooth connectivity issue. We’re hoping for an opportunity to investigate this concern so we can guide you with proper troubleshooting procedures. Please contact us anytime at the following link for assistance: https://support.google.com/googlenest/gethelp
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid $50 on black friday sale. I think it is worth that.
I would recommend this to a friend