Customers are delighted by the Nest Audio's excellent sound quality, ease of use, and impressive bass response. Many appreciate its compact size and stylish design, finding it easy to set up and integrate with the Google Assistant. However, some users have experienced issues with Bluetooth connectivity and software glitches. A lack of aux input was also noted as a drawback by some customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,020 reviews
Rated 3 out of 5 stars
Google
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
okay buy. sound & volume not the greatest but it was easy purchase at best buy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Audio is poor - on par with the cheapest budget speakers. This is not designed to be an audio device, but a voice assistant. If you turn off the mic, the device turns on always-on lights that can't be turned off, which will annoy anyone in a dark room such as a bedroom. There have been thousands of requests to Google to allow these lights to be turned off, but Google has been tone deaf to this need. I've interfaced directly with Google to make the case for this feature, but I was told their priority is to have this device as a voice assistant so that they can collect voice data and generate revenue on the sale of that data. There is no consideration or priority to make this a moderately functional speaker. This device has slightly better audio than the pathetic audio that the Nest Mini has, but it's still not remotely good. The only reason to buy this device is for the improved audio, but the added cost does not justify the minor audio improvement.
Hi LGtv, thanks for taking the time to share your feedback. We’re sorry to hear that the sound quality of Nest Audio didn’t meet your expectations.
We recommend adjusting the equalizer of your Nest Audio for a better sound quality. See the steps below: - Open the Google Home app. - Tap your Nest Audio and then Settings. - Then Audio and then Equalizer. - Adjust Bass and Treble level to your preference.
Your feedback is important to us as it will greatly help us in improving our products and services. If you have any questions about your Nest Audio, feel free to contact our dedicated team. You reach us by clicking this link: https://support.google.com/googlenest/gethelp
Rated 3 out of 5 stars
On the bigger side
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product takes up more space than I thought. A cheaper Google Nest mini would probably be sufficient for me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This sounds good, not as good as I was hoping. I have a portable JBL Flip 4 which sounds better, just not crazy about the look of it so I wanted to try this. Also, Google isn't as easy to setup or as user friendly as the Amazon Alexa's. Knowing that going in would make it easier.
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hi there maestro, thanks for posting a review, and we’re sorry to hear that your Nest Audio didn’t fit your expectations.
You can always adjust the volume of your Nest Audio that may improve your experience. You can control the volume by voice, by touch, or from the Google Home App. You can also change the audio settings of your Nest speaker in the Google Home app. Visit these links to learn more: - Control volume of speakers and displays: https://support.google.com/googlenest/answer/7072489 - Change your sound settings: https://support.google.com/googlenest/answer/7575098
We also designed Nest Audio with ease of setup and use but we understand that it can be sometimes difficult. The Google Home app will take you through the steps to set up your Nest speaker or you can use this a reference: https://support.google.com/googlenest/answer/7029485
Hi biggred19, we appreciate your review. You can also use your Nest Audio to get music the way it should sound, with crisp vocals and powerful bass that fill the room. Just say, “Hey Google” to play your favorite songs from the streaming services you use most or get help. And create a home audio system with your other Nest speakers. Listen in stereo sound or all around the house. Or say, “Hey Google, move my music to the bedroom speaker,” and it follows you. Nest Audio is designed to fit right into your home.
Hi Brayden, thanks for sharing your feedback. We're sorry to hear that your experience with Nest Audio didn't meet your expectations. We'd like to know more about what happened so we can identify what we can do to improve your experience. You can contact our support team through the link here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Hey Google music machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fairly good sound for the price. Music on demand is always nice.
I would recommend this to a friend
Rated 1 out of 5 stars
Not good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Color is nice easy to use but the speaker is bad quality sounds like its already giving up...i switch my last one for that reason and got this new one thinking it was my old speaker that was already not working but this one is doing the same thing speaket is not good going to switch for something else
Hi Nice, thanks for posting your feedback and we're sorry to learn that you're experiencing some difficulties with the consistent performance of your Nest Audio. We'd like to know more details on the specific issues you're having so we can help with troubleshooting tips that may help improve the performance of your device. Please reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 3 out of 5 stars
Not bad
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Google works great. clear vocals, but a bit lacking on the bass.
Hi More4me, thanks for posting in your review. We're glad to hear that your experience with your Nest Audio has been great. We'd recommend checking the settings from your Google Home app to adjust bass and treble level for an even better experience. Here are some steps to adjust the sound quality:
1. Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Audio. 2. Open the Google Home app. 3. Tap the device you want to adjust, and then Settings, and then Audio, and then Equalizer. 4. Adjust Bass and Treble level.
If you need further assistance with your Nest Audio, feel free to contact us on our Google Help page and our support specialists will be standing by to lend you a hand. You can reach our help page here: https://support.google.com/googlenest/gethelp
Rated 3 out of 5 stars
Speaker
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t work with our tv and Bluetooth. Had to return it back to the store
Hi Butterfly15, thanks for bringing this to our attention. We’re sorry to hear that your Nest Audio didn’t work with your TV and Bluetooth, and that you had to return it.
Nest Audio can both work as a standalone smart speaker, or you can set it up with your TV using a Chromecast device, including pairing it with your TV using the Bluetooth connection. We’re hoping you will have a change of heart and give us another chance to help you. Having a closer look at the issue will give us a better understanding on what may be causing it and enable us to provide you with a better experience. If you’re willing, please reach out to our support team here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great audio, got on a special, well worth it.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Full price might think about it, review the specs, but special/sales well worth it. Love Google home and this is a bonus for music lovers. Instant buy onsale/holidays