Customers are delighted by the Nest Audio's excellent sound quality, ease of use, and impressive bass response. Many appreciate its compact size and stylish design, finding it easy to set up and integrate with the Google Assistant. However, some users have experienced issues with Bluetooth connectivity and software glitches. A lack of aux input was also noted as a drawback by some customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,020 reviews
Pros mentioned:
Sound quality
Rated 1 out of 5 stars
Google
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
sound quality product just decided to do another service such as alexa
Hi Reginaldblock, thanks for sharing your feedback. We regret to hear that Nest Audio didn’t meet your expectations. Your feedback is important to us as we’re always looking for opportunities to improve our products and services. For further assistance, please feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Works well
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, so far so good, I’d recommend to anyone looking for a smart speaker.
Hi Hamonry65, thanks for sharing your views on Nest Audio. We're glad to hear that you liked the audio quality. We also appreciate your suggested feature to add a display for the clock. We'll take this information into consideration with our future designs. We hope you will keep an eye on our blog site for announcements on the latest products and features we offer: https://blog.google/
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the only thing that I’ve ever bought a Best Buy that I really didn’t like I seen a commercial on it and I figure while that looks pretty good let me try that because I always I love my music well first of all I couldn’t connected to any of the apps or accounts that it was linked to it didn’t play any of the music that I wanted a plain white she want it I thought that I could at least connected to YouTube I couldn’t even do that and the sound was not that great I returned it I didn’t like it it wasn’t worth the money
Hello there Jxgarx, thanks for sharing your feedback to let us know of your concerns with the Nest Audio, and we’re sorry to hear it’s a frustrating experience for you.
Your Nest speaker could be having trouble connecting to Google, and these simple steps may clear these issues out: - Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space. - Check the distance between the Nest speaker and your router. Ensure that it is within a line of sight from your router. - Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby. - Restart Nest Audio and router to refresh the connection. - Reset your Nest Audio. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest speaker will let you know that it's resetting.
Meanwhile, we also recommend adjusting how sensitive Google Assistant responds to the hotword “Hey Google”: - Open the Google Home app. - At the bottom, tap Home. - Select your Nest Mini or the device you want to adjust. - At the top right, tap Device settings > “Hey Google” sensitivity. - If you don’t find “Hey Google sensitivity,” first tap Audio. - Choose how sensitive you want Google Assistant to be when it responds to you. - To change this setting on another device, tap Adjust more devices.
Lastly, it may also be helpful to retrain your Google Assistant to better recognize your voice. See the steps below on how to do this: - On your phone or tablet, open the Google Home app - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match. - Tap Teach your Assistant your voice again and then Retrain.
We’re always looking for ways to create a better experience, and your feedback counts. And if you’d like to reach out to us for additional assistance, you’ll find our contact details using this link: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Google home
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Responds way better than Alexa did ! Bye girl ! lol
Hi there, VivianeF. We’re sorry to hear you’ve run into some problems with the Nest Audio. We’d be glad to investigate to see what happened and get your device working again — reach out to us here: https://support.google.com/googlenest/gethelp?
Rated 5 out of 5 stars
Wow
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the color
Goes perfect with my decor
Works great
This review is from Google - Nest Audio - Smart Speaker - Sage
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 1 out of 5 stars
Difficult
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not happy with this products and I purchased 2, very difficult to connect to WIFI. When working they sound nice.
Hello there, Filippelli74. We're sorry that your experience with the Google Nest products you purchased didn't meet your expectations. We hear your frustration and would like to provide you with the best help possible and identify the cause of these issues you’re having with your devices. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp