Customer Ratings & Reviews
- Model:
- GA01588-US
- SKU:
- 6428306
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Nest Audio Smart Speaker for its excellent sound quality and ease of use. Many appreciate its quick and easy connectivity with Google Assistant, along with its appealing design and suitable size. Some have noted that the bass could be improved, while others have mentioned its light weight.
This summary was generated by AI based on customer reviews.
"Feature" = Flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it to run independently, but anytime we used it, it connected to one of our phones. I read that this was a "feature" to auto-connect when you use YouTube Music. There didn't seem to be any way to overcome this flaw in the app. I returned it.
No, I would not recommend this to a friendOk smart speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok, not as good. As Alexa devices. Alexa is also much smarter. Great for google heads. Wasn’t really what I was looking for.
No, I would not recommend this to a friendGoogle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.okay buy. sound & volume not the greatest but it was easy purchase at best buy.
I would recommend this to a friendCan't connect to my new Internet service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well most of the time, but I upgraded Internet service and can not get it connected. Best buy wanted $500+ to come reconnect my google home to my new Internet service.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, NickE. Sorry you’re running into connectivity issues on the Nest Audio. Here are some troubleshooting steps to get your device connected to your internet:
1. Reboot your Wi-Fi router: Unplug the power source for one minute, then plug it back in.
2. Reboot your Nest speaker or display: Disconnect the power cable from the speaker then reconnect the power cable back into the speaker.
3. On your mobile device, turn off the Wi-Fi, then turn it back on.
4. If you have a dual-band router, try to set up your speaker or display on both the 2.4 GHz and 5 GHz bands.
If these steps don’t resolve your concern, we’re just a click away: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Sound, really love everything about the product
I would recommend this to a friend - Pros mentioned:Connectivity
It's ok Google from your phone but on a speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok Google from your phone but on a speaker. I love it for YouTube music
I would recommend this to a friend - Pros mentioned:Sound quality
Solid speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great integration with google home a snap
I would recommend this to a friend - Pros mentioned:Sound quality
Great smart speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid construction and the sound quality is great for a smart speaker.
I would recommend this to a friend On the bigger side
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product takes up more space than I thought. A cheaper Google Nest mini would probably be sufficient for me.
No, I would not recommend this to a friendGoogle
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is disappointing. JBL sound better. Need to reconnect when leave home for several days
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi LGtv, thanks for taking the time to share your feedback. We’re sorry to hear that the sound quality of Nest Audio didn’t meet your expectations.
We recommend adjusting the equalizer of your Nest Audio for a better sound quality. See the steps below:
- Open the Google Home app.
- Tap your Nest Audio and then Settings.
- Then Audio and then Equalizer.
- Adjust Bass and Treble level to your preference.
Your feedback is important to us as it will greatly help us in improving our products and services. If you have any questions about your Nest Audio, feel free to contact our dedicated team. You reach us by clicking this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Ok, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sounds good, not as good as I was hoping. I have a portable JBL Flip 4 which sounds better, just not crazy about the look of it so I wanted to try this. Also, Google isn't as easy to setup or as user friendly as the Amazon Alexa's. Knowing that going in would make it easier.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there maestro, thanks for posting a review, and we’re sorry to hear that your Nest Audio didn’t fit your expectations.
You can always adjust the volume of your Nest Audio that may improve your experience. You can control the volume by voice, by touch, or from the Google Home App. You can also change the audio settings of your Nest speaker in the Google Home app. Visit these links to learn more:
- Control volume of speakers and displays: https://support.google.com/googlenest/answer/7072489
- Change your sound settings: https://support.google.com/googlenest/answer/7575098
We also designed Nest Audio with ease of setup and use but we understand that it can be sometimes difficult. The Google Home app will take you through the steps to set up your Nest speaker or you can use this a reference: https://support.google.com/googlenest/answer/7029485
If you have any concerns about your Nest Audio, don’t hesitate to contact us anytime here: https://support.google.com/googlenest/gethelp
Not great sound, but a great radio
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not bad for the price, but I still use my Sonos for real music and use this for the radio.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi biggred19, we appreciate your review. You can also use your Nest Audio to get music the way it should sound, with crisp vocals and powerful bass that fill the room. Just say, “Hey Google” to play your favorite songs from the streaming services you use most or get help. And create a home audio system with your other Nest speakers. Listen in stereo sound or all around the house. Or say, “Hey Google, move my music to the bedroom speaker,” and it follows you. Nest Audio is designed to fit right into your home.
For any questions about your Nest Audio, you can reach out to our support team and we’d be happy to help. Here’s the link: https://support.google.com/googlenest/gethelp
Get original
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with. Connects and disconnects. Not worth the price
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, Ghost057. We’re sorry to hear your experience with the Nest Audio hasn’t been the best. A simple restart can resolve most issues — here’s how:
1. Disconnect the power cable from your device.
2. Reconnect the power cable.
If that doesn’t resolve the problem, reach out and we’d be happy to investigate: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Sound quality
Hey Google music machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly good sound for the price. Music on demand is always nice.
I would recommend this to a friend Could be better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that impressed with it, I think the google home max definitely takes the cake
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Brayden, thanks for sharing your feedback. We're sorry to hear that your experience with Nest Audio didn't meet your expectations. We'd like to know more about what happened so we can identify what we can do to improve your experience. You can contact our support team through the link here: https://support.google.com/googlenest/gethelp
Ok speaker if you buy it on sale
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's decent when it works, but it doesn't work that often...
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Nice, thanks for posting your feedback and we're sorry to learn that you're experiencing some difficulties with the consistent performance of your Nest Audio. We'd like to know more details on the specific issues you're having so we can help with troubleshooting tips that may help improve the performance of your device. Please reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google works great. clear vocals, but a bit lacking on the bass.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi More4me, thanks for posting in your review. We're glad to hear that your experience with your Nest Audio has been great. We'd recommend checking the settings from your Google Home app to adjust bass and treble level for an even better experience. Here are some steps to adjust the sound quality:
1. Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Audio.
2. Open the Google Home app.
3. Tap the device you want to adjust, and then Settings, and then Audio, and then Equalizer.
4. Adjust Bass and Treble level.
If you need further assistance with your Nest Audio, feel free to contact us on our Google Help page and our support specialists will be standing by to lend you a hand. You can reach our help page here: https://support.google.com/googlenest/gethelp
Speaker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work with our tv and Bluetooth. Had to return it back to the store
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Butterfly15, thanks for bringing this to our attention. We’re sorry to hear that your Nest Audio didn’t work with your TV and Bluetooth, and that you had to return it.
Nest Audio can both work as a standalone smart speaker, or you can set it up with your TV using a Chromecast device, including pairing it with your TV using the Bluetooth connection. We’re hoping you will have a change of heart and give us another chance to help you. Having a closer look at the issue will give us a better understanding on what may be causing it and enable us to provide you with a better experience. If you’re willing, please reach out to our support team here: https://support.google.com/googlenest/gethelp
great idea, not so great sound quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great idea, not so great sound quality. it sound like a speaker inside a box.
No, I would not recommend this to a friendGreat audio, got on a special, well worth it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Full price might think about it, review the specs, but special/sales well worth it. Love Google home and this is a bonus for music lovers. Instant buy onsale/holidays
I would recommend this to a friend