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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2062 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Nest Audio Smart Speaker for its excellent sound quality and ease of use. Many appreciate its quick and easy connectivity with Google Assistant, along with its appealing design and suitable size. Some have noted that the bass could be improved, while others have mentioned its light weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,062 reviews
  • Rated 4 out of 5 stars

    Google asst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend this to all who wish to go to home control. Will do most anything you like. From thermostat to lighting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't Expect A Concert Hall Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed as I expected to hear brilliant sound for music. It is not much better than other small speakers.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Marc, thanks for taking the time to share your feedback. We’re sorry to hear that your Nest Audio didn't meet your expectations.

      Adjusting the sound settings may improve the sound quality. You can change the audio settings of your Nest Audio in the Google Home app. Make sure your mobile device or tablet is connected to the same Wi-Fi or linked as your Nest Audio. Here’s how:
      - Open the Google Home app.
      - Tap the device you want to adjust Settings, select Audio, select Equalizer.
      - Adjust Bass and Treble level.

      If you need further assistance, you can reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Look Elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is visually nice, but the sound is not. The sound quality from my phone sounds better than this speaker.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi makingroceries, thanks for sharing a review about the Nest Audio, and we’re sorry to learn of your issue with its sound quality.

      If you haven’t yet, it may be helpful to try the following steps that might improve the sound quality of your speaker.

      How to adjust the volume:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your Nest Audio.
      - Open the Google Home app.
      - Tap your speaker, then adjust the volume.

      How to change the audio settings of your Nest Audio in the Google Home app:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Audio.
      - Open the Google Home app.
      - Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
      - Adjust Bass and Treble level.

      If the sound quality is not improved after trying the steps above, we’d appreciate it if you can visit us anytime here and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and loud but more useful only when you have YouTube premium

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Chichi, thanks for taking the time to share your feedback. We regret to hear that you’re unable to enjoy the full functionality of your Nest Audio.

      Here are other things you can do with your Nest Audio: https://support.google.com/googlenest/answer/7130274

      We value your feedback, and your satisfaction is what drives us in improving our products and services. We’re hoping that you’ll keep enjoying your Nest Audio, and if you need assistance, don’t hesitate to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Hate it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with some other Google systems, and I absolutely hate difficult to use difficult to set up

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Filippelli74. We're sorry that your experience with the Google Nest products you purchased didn't meet your expectations. We hear your frustration and would like to provide you with the best help possible and identify the cause of these issues you’re having with your devices. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Vᴇʀʏ ɢᴏᴏᴅ

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nɪᴄᴇ ᴘᴀʀᴛ ᴏғ ᴛʜᴇ ɢᴏᴏɢʟᴇ ʜᴏᴍᴇ sʏsᴛᴇᴍ . Iᴛs ɴɪᴄᴇ , ᴇᴀsʏ sᴇᴛ ᴜᴘ.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound crispy buttt

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished it had a littlbe of more base and can be used as satellite speakers

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tchamander, thanks for sharing your feedback on the performance of your Nest Audio. We're sorry to hear that your experience was less than ideal when it comes to the performance of its bass. You can pair your Nest Audio via Bluetooth so you can play music from your smartphone. To know more, you can check the link here: https://support.google.com/googlenest/answer/7381505

      If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better and improved than the previous model. Great quality overall

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    speaker is not turning on anymore

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stop working after 5 days using it, I dont know why

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, VivianeF. We’re sorry to hear you’ve run into some problems with the Nest Audio. We’d be glad to investigate to see what happened and get your device working again — reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 1 out of 5 stars

    just get the mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted to use this to replace my wired speakers for my projector since i had other google homes just for spotify i thought it would be cool surround sound. i was wrong. did not work at all, even with a chromecast tv.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nick, thanks for sharing your experience. We’re sorry to hear that Nest Audio didn’t work as expected.

      Using your Nest Audio, you can choose to turn on surround sound on your Chromecast or Chromecast Ultra. Here’s how:

      - Make sure your mobile device or tablet is linked to the same account as your Chromecast or Chromecast Ultra.
      - Open the Google Home app Google Home app.
      - Tap your device and then Settings .
      - Scroll down to "Sound settings" and then tap Surround sound.

      Note: By default, surround sound mode will be set to auto-detect. But, you can change the mode to AC3/EAC3 surround sound, AC3 surround sound only, or Stereo only. Check the modes your TV supports before you change this setting. This might result in no audio if your TV doesn't support a specific mode.

      We value your feedback, and we’d like to help you the best way we can. For further assistance, you can reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    So modern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great that these are becoming the must have Family gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device love the colors. I like it so much I bought another

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product. I purchased two Speakers, wasn't happy with the sound quality.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Earthangel27, thanks for sharing your experience. We’re sorry to learn that Nest Audio didn’t meet your expectations and had to return it.

      We want to make every customer’s experience great, and we’d appreciate it if you can tell us more about your feedback.If you’re willing to reach out, please feel free to contact us anytime here and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these they work perfectly. I bought two and I'm in love

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hey Google

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is not great specially when there are smaller smart single speakers with better sound. Looked great in the room thou.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cool color of this smart speaker I will use it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product.i will recommend this product to my friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth Stereo experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is great as a standalone device. However, I bought this google nest audio to form a stereo with an existing one at home. After the stereo pairing, the BT audio is obviously lagging of video from youtube, which is kind of disappointing.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Eric, thanks for posting your feedback about the Nest Audio, and we’re sorry to learn that it’s a disappointing experience for you.

      We suggest trying these simple steps that may improve your experience:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your speakers.
      - Cast music to the group that's playing out of sync
      - Stand between the out-of-sync speakers (or as close to in between as you can) and adjust their volume levels so you hear them both playing at about the same level.
      - Open the Google Home app.
      - In Home, tap the device you want to correct the group playback delay.
      - Tap Settings > Group delay correction.
      - Move the slider to the left or right until the audio sound is in sync.
      You can also learn more on how to correct group playback delay here: https://support.google.com/googlenest/answer/6318642

      For further assistance, you can reach out to our support team anytime by visiting this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says you can listen to downloaded music, but you have to purchase premium service. Very misleading.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google is right on point with this product, really love it.

    I would recommend this to a friend
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