Customer Ratings & Reviews
- Model:
- GA01894-US
- |
- SKU:
- 11987570
Customer reviews
Rating 4.1 out of 5 stars with 2772 reviews
(2,772 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
- Cons mentioned:App compatibility
Rated 2 out of 5 stars
NEEDS NEST INTEGRATION
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I install these products as a profession, I currently have 2 Outdoor IQ, 1 Indoor IQ and 1 Nest hello(not the new google branded) not to count the other various hubs/google minis I have in my home. This camera I purchased for my own personal use to become more familiar with so I can speak to its features and specs. Just like EVERYONE else the issue is the fact that when you go to the nest app to scan the QR code it gives you the "you need to add this to the google home app". Once you have it added the functionality and the layout of the features is not easy and user friendly like they are on the nest app. You cannot see your cameras feed in the google app unless you select said camera which is why I do not use the GHOME app for my previous cameras. The fact you cannot see this camera in the nest app either is a huge turn off on selling this especially to anyone who has one of your previous gen cameras. I know I will receive the same answer of " Our teams are working on enabling the ability to setup and control older Nest cameras in the Home app so users will have one app to control all of their devices. We’re also working on bringing full functionality to the Google Home app because we wanted to create an integrated experience with other Nest and smart home devices." THIS IS NOT WHAT YOUR CUSTOMERS ARE ASKING FOR! Its great you are integrating everything to the google home app. I am not disagreeing with this either, go ahead and do the above. You need to let this camera integrate to the nest app in the meantime as well. Otherwise your reviews are going to keep going down the drain on this, which seems like a fairly important factor and considering its only a 2 and a half star on BestBuy after only launching for less than a month is concerning am I wrong?
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Mkocerha, thanks for giving us a review about the Nest Cam (Battery) and the Google Home app. We’re sorry to learn of your poor experience with using the camera in the lack of integration with the Nest App. We appreciate your feedback as it helps us better understand our customers’ preferences and needs. We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app.
If you come across an issue with your Nest Cam (Battery) and using it effectively in the Google Home app, please let us know here and we’ll do our best to help: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
These Cameras are a Design Joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are a design joke. Trying to re-charge them is one of the most frustration technical experiences ever. The magnetic connector doesn't stay in because gravity pulls it out. I had to put a hook next to the camera so the cord would not pull out. That didn't solve it. Then (after finding numerous Youtubes complaining about charging, I discovered that I needed to use a Q-tip with rubbing alchohol to clean the connectors each time. Why? Because Google didn't put a cover over the connection port and it collects dirt & dust. Even that wasn't the total answer. I still have the pull the connector out and put it back in a few times before it really is charging. And finally - the app won't show how charging progress is proceeding - only that the connector is plugged in. So I have to go out there, unplug connector, and look at the app to see if it is fully charged or not. I may dump them and get the Tapo solar camers - a fraction of the cost, I never have to charge them, and the app is 1,000 times better. I worked in the IT design space for 30 years - if I had a product like this, I would have been fired.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there. We’re sorry to hear about the frustration you’ve had with the charging process of the Nest Cam (Battery). Your insight is valuable to us and we'd like to look into more of your concerns. When you get a second, reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras were amazing easy to set up no hassle only thing that prevented me from giving in a five star was the yearly subscription. It’s a bit on the spendy severely
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dependable easy to use Has saved me thousands in losses
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
My honest opinion
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Google Nest Cam 2-Pack for indoor and outdoor use, and I couldn’t be more pleased with the performance. The cameras are incredibly easy to set up, and the wire-free design gives you flexibility for placement. The video quality is sharp and clear, even at night, and the motion detection is highly accurate. The mobile app makes it super convenient to monitor my home in real-time, and the alerts are quick and reliable. This purchase has brought me peace of mind and added security to my home. Highly recommend it! Best Buy Protection Plan Review Adding the Best Buy Protection Plan was a smart decision. It provides great coverage for up to 24 months and gives me peace of mind knowing my investment is protected. The plan is easy to understand, and Best Buy’s support team is always responsive. I feel confident that if anything goes wrong, it will be taken care of quickly. It’s worth every penny!
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hey Mellobuds, thank you for your kind words about the Nest Cam 2-Pack! We're thrilled to hear that you're enjoying the product and that it's providing you with peace of mind.
If you have any questions or need further assistance, please don't hesitate to reach out to our support team. We're always here to help
- Pros mentioned:Ease of useCons mentioned:Compatibility
Rated 3 out of 5 stars
Google nest cams, yeah they were, but there's more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install is pretty simple, just follow the instructions and have your Google Home application ready to go on your phone. Phone. If you're doing this, you probably already have smart devices, so you probably already have Google Home setup. If not, don't panic, Google Home is not that difficult to set up. Now the nest cams, whether they're wired or battery are designed for surveillance but not necessarily recording as much as we would like. Google has not quite gotten this correctly yet. Because this is a security application, you will want to opt for the Google aware premium program which is about $100 a year. Just fork it out and forget about it. This will allow you to at least view your videos going back several days and the events are what you're looking for. These are things you set up and you can ask for things like show me what animals are there or show me if there are people there. Things like that. Facial recognition is fine. But if you want to download, you're going to have to go through a lot to get things downloaded. Google did not provide a seamless application for this. See all of your cameras at once on any browser by typing. Home.google.com with your Google ID and password. You will see all the video cams up at once, if you have multiple. This is the live view only, you cannot see recorded events which is unfortunate. Another Google shortfall. When Google can give us the ability to download videos to our hard drive or cloud drive that would be really cool. When they do, this will go up to five stars. Until then, Google has some homework to do. Oh, and the nest program is probably not going to be there much longer. It seems to be devoted primarily to thermostats and things like that. It doesn't work for other smart appliances. Google needs an all-in-one app and that's going to be Google Home, I would bet. Google, do your homework, get your apps working together, and give the consumer anything that you can think they would want, like the idea of downloading videos so that we can look at things in detail if we have to. Don't make me have to fight for it with other technologies. Oh, and you cannot see these cameras at all on a Google Android TV at all. It's physically impossible. You can only see it on the Google Home app, or on one of the Google nest screens that you can buy for $100 or so. Google needs to fix that too. Everybody wants to see their video cameras on their TV without any hassle. So come on Google, go for the five-star rating.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, ThomasFairmontWV. We appreciate your review on Nest Cam (Battery). We're sorry to hear that both the Nest Aware subscription and the Google Home features didn't meet your expectations.
Keep in mind that your doorbell can only save up to 3 hours of video recording before it expires and is deleted. This recording limitation can be extended when you get an active Nest Aware subscription that includes 30 days of Video History, 24/7 continuous recording, access to clips, time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertips using the Google Home App. You can learn more about what you get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
- If you're having older Nest cameras then you may set them up with the Google Home app. Check out this help article to learn more: https://support.google.com/googlenest/answer/9893532
We appreciate the features that you would like to have on both the Google Home app and Nest Aware subscription. We've taken this information into consideration and we'll make sure this is shared with our product team as well. In the meantime, we hope you will visit our blog site for the latest news on our product and feature releases here: https://blog.google/
If you still have some questions, we'd be happy to answer them and give you a worthwhile experience in the process using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
best camera ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 5 of this and they work awesome, the only think is that i have to reset the settings every 6 months or so... but they work good
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Open box.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are nice and work well but if an open box sale make sure everything is there labels aren't allways correct and sometimes don't list what's missing from the box.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Installation
Rated 5 out of 5 stars
Outdoor camery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Google Nest Camera for a while now, and I’m really impressed. The video quality is super clear, even at night, and the motion alerts are quick and accurate. I love being able to check in on my home from my phone when I’m away—it gives me real peace of mind. Setup was simple and only took a few minutes, and the app is very user-friendly. Overall, it’s a solid, reliable camera that makes home security so much easier. Highly recommend!
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Its alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay i guess. dont like that i have to keep charging it but it gets the work done
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Good for home use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the video quality is okay and they are fairly discrete making them a decent option for home security. The only thing I do not like about the battery powered nest cameras is that you cannot get 24/7 surveillance even if you have them plugged in full time, they record only when they detect motion, vehicles, people, or animals (depending on what you set them to detect). Recommended for people who don’t need 24/7 surveillance.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 4 out of 5 stars
Good camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. It needs a rotation option. It stays charged for a while. Easy set up.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 4 out of 5 stars
Good Outdoor Cam, Limited Battery w/High Activity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good outdoor camera with limited battery life, especially if a lot of activity occurs. Put one of the two in the material storage section of my construction business yard. The other went over a mechanic’s bay with much more activity. I’ve already charged the mechanic’s bay camera two times in two weeks. The other camera states a two month battery life based on activity. Solid in all other aspects, great picture, great features, etc. I wish Google’s system allowed a scheduled on/off feature, and it may, I’m no tech wizard; but it seems you cannot schedule a home/away that’s not tied to a certain person or account’s geographic location.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, SoTexRoofer! Thanks for sharing your feedback on the Nest Cam (battery). We hear your concerns about its battery life, and with the on/off functionality.
The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for tips on how to save the battery: https://support.google.com/googlenest/answer/10901611
Having the ability to schedule your camera to turn on and off at specific times, regardless of whether someone’s home or not, can be a great addition to its features. We’d be happy to share this with the right team for future improvements. If you run into any other concerns about the camera, please don’t hesitate to let us know here and we’ll gladly help you: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Rated 4 out of 5 stars
Works as advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a few nest products, I decided to purchase this camera and add it in a hard to reach place outdoor where the battery option comes in handy. The initial set-up is simple and fairly quick through the Google Home app. I was a bit disappointed that I couldn't add it to my best app. The magnet is very strong and keep the camera from moving from its original position. The quality is great particularly with morning light and average at night. I set mine to stay idle at all times and notify me of any movement if I'm not present in the house. So far, I'm satisfied with the performance. I've had it for 21 days and the estimated charge is at 3 months.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 4 out of 5 stars
Good camera, but one flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a very good camera. It's picture quality is better than many in the price range and is fairly easy to set up. The only issue I have with it, is it does not work with the Nest app. It only works with the Google Home app. I believe Google is doing away with the Net app in the future, but as of now I'd prefer to have all my Nest products in the Nest app and link it to Google home app as I did with my doorbell and thermostat. Other than this inconvenience it is a good camera overall.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, SomeguyinTX! We're glad to hear that Nest Cam (Battery) has worked well for you. We're sorry for any inconvenience you may be having with the move to Google Home app for the new generation of Nest cameras.
We understand that you have long enjoyed viewing your Google Nest devices from the Nest app. We wanted to make the Google Home app as the one place you can control all your favorite Google Nest and other smart home devices with the Google Assistant. We also wanted to create an integrated experience where you can control your Nest thermostats with other Google Nest speakers and displays.
For any other support needs you have with your Nest cameras, please feel free to contact our support team via the Google Nest help page: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of useCons mentioned:Battery life
Rated 5 out of 5 stars
First impressions are important.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying security cameras, and these are my impressions: 1) super easy to set up and installation is fast and easy if you’re familiar with Google home already. 2) video quality is good for all the features that includes for a reasonable price. Nest aware plan starts at $6. Face detection is amazing. 3) cameras can be adjusted to your preference. Which means it will covered the area of your choice and get notifications of that specific zone already selected. Overall I’m just waiting for the cameras battery life. But So far they’re holding fine.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 5 out of 5 stars
Nest Cam Indoor/Outdoor: Reliable Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently started using the Google Nest Cam Indoor/Outdoor Wire Free Security Camera in Snow, and overall, I'm quite pleased with it. The picture quality is impressive, providing clear and crisp images both day and night, which gives me peace of mind about my home security. One of the standout features for me is the ability to talk to people through the camera. It’s incredibly convenient for communicating with visitors or family members without having to open the door. While I do find the camera simple to use, the battery life is just average. I wish it lasted a bit longer between charges, but the convenience of being wire-free somewhat makes up for it. Overall, this camera is a solid choice for anyone looking to enhance their home security with great picture quality and user-friendly features!
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
I loved this camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, perfect image, and I love the whole Google ecosystem
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is great, wish the sensitivity was a little better so it could catch everything but other than that no complaints
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Good battery powered Nest camera with one flaw.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product. Picture and image quality is good. Unfortunately, you cant use the Nest app with this camera. You will have to use the Google home app to use and monitor this camera. I prefer the Nest app for better and convenient daily user friendly capabilities. I like the idea of having a portable battery powered camera to place in random areas that you can view over Wi-Fi and on your cell phone. If I would have known that this camera didn't use the Nest app, I don't think I would have made the purchase. But again, a pretty decent camera and hopefully Google adds this camera to the Nest app. Other note: Larger than other Nest cameras due to internal battery.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mark, thanks for sharing your experience. We're glad to hear that you like the new Nest Cam (battery), and we do apologize if you´re unable to add it to your Nest app.
Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We value your feedback, and as it will greatly help us in improving our products and services. You can reach out to us for further assistance anytime here: https://support.google.com/googlenest/gethelp














