Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 11987570
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.
This summary was generated by AI based on customer reviews.
Good Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this product. We have been using the Nest Cam Battery for a few weeks now. I feel that They are well worth the money.
I would recommend this to a friendUnfortunate Camera Malfunction: Item returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the high cost, the presence of a non-functional camera prompted me to initiate the return of the item.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, AshT. We’re sorry to hear that your experience with the Nest Cam (battery) has not been ideal. We understand your decision to return the device. But if you find yourself wanting to try the Nest camera again in the future and have some questions or concerns, our dedicated team is always ready to provide you with support and services here: https://support.google.com/googlenest/gethelp
Buy a ring doorbell instead
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely stay away from this hunk of garbage! If you want stuck waiting forever on customer service to reach back because your camera just keeps failing setup this is the camera for you!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Godlyuwu, thanks for taking the time to share your feedback. We’re sorry to learn that you’re having issues setting up your Nest Cam (battery), and won't be able to get the support you need.
We recommend to visit this link for set up and troubleshooting steps: https://support.google.com/googlenest/answer/9293657
We value your feedback and we’d like to help you the best way possible. We may also need to escalate your case to our higher level support team, and we're hoping you will contact our support team once more. You can reach out to us using this link: https://support.google.com/googlenest/gethelp
Only 1 charger!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 1 charger for two cameras? What are you thinking Google. Returned the same day and will look at other camera options.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing a review about the Nest Cam (Battery). We’re sorry to hear that it didn’t meet your expectations. We appreciate your input as this helps us better understand our customers’ needs and preferences, and we understand your decision to return it. If you’d like to try it out again in the future, you can look for accessories that will suit your needs as there are a variety of accessories available for Nest cameras such as weatherproof cables for outdoor installation, camera mounts, and other power accessories.
You’re more than welcome to contact us if there’s anything that we can help you with here: https://support.google.com/googlenest/gethelp
done with nest cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible! nest cam does not work with nest app anymore. will not connect to the internet. google support was no help at all.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Eddie, thanks for sharing your insights. It's unfortunate to hear about your disappointment with the Google Home app, and we apologize for the shortfall in providing you with your support needs.
We wanted to make the Google Home app the one place where you can control all your favorite Google Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
- You may set up your older Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532
For any other support needs you may have with Nest Cam (Battery), you're always welcome to contact any of our support agents by visiting us at the Google Nest help page: https://support.google.com/googlenest/gethelp
Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it because it doesn’t allow me to create my own username and it wants me to use my Google account. I just don’t feel like it has enough privacy.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Jazz, thanks for reaching out. We value your privacy and we've taken great measures to make sure it is protected and well guarded. If you would like to learn more about how we keep your data private and secured, you can read more using this link: https://support.google.com/googlenest/answer/9415830
We value your feedback and we'll certainly look into the features that you're looking for, into consideration, and forward this information to our product team. In the meantime, if you need further help, you' re more than welcome to reach out to us here: https://support.google.com/googlenest/gethelp
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like probably will return when I get a chance
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hello there, we're sorry to hear about your experience with the Nest Cam (Indoor/Outdoor Wire Free) device.
If you would like to contact us for further assistance or discuss your options, please click here: https://support.google.com/googlenest/gethelp
trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt work, no support at all from google waste of time and money
No, I would not recommend this to a friendNo integration to existing Nest
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless junk- it does not integrate to the exiting Nest platform. Don’t waste your time and money on this poorly designed product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Chris, thanks for your review about the Nest Cam (Battery). New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
For any questions or concerns, you’re more than welcome to contact us and we'll be happy to assist. You can reach us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performanceCons mentioned:Battery life
Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works very good, The only weakness is that the camera does not hold a charge for long. I have to charge every 3 to 4 days
I would recommend this to a friend Whose at my house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have done a good of letting me know who is coming to house and I can talk to them without going to door.
I would recommend this to a friendWorking graet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far only downside is if you change the wifi you have to reset the camera and resetup.
I would recommend this to a friendSearch a different one
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible cam, cuts off in the middle and turns black. Always hard to connect
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Taher. Thanks for sharing your experience with using the Nest Cam (battery), and we’re sorry to hear that your expectations are not met.
A range issue or wireless interference can affect the overall performance of your doorbell. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the doorbell and your router as these items could block the connection. For more tips, read Troubleshooting Wireless Interference here: https://support.google.com/googlenest/answer/9276282
Feel free to contact us at the following link if further assistance is needed: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performanceCons mentioned:Battery life
Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work good. The only negative - The charge on cameras do not last long. I have to charge every 3 or 4 days.
I would recommend this to a friend Easy to set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy-to-use and set up. Battery last about 3 weeks on a busy area. Easy to mount and unmount
I would recommend this to a friendGood enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy it but it does not keep recordings longer then 5 hours if you don't have the plan.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi bransonsaks, thanks for sharing your review here. We're sorry to hear that your experience with Nest Cam (battery) didn't meet your expectations when it comes to longer recordings. Your feedback here is appreciated and rest assured that we'll relay this to the right team for future improvements. If you want to know more about what you get with a Nest Aware subscription, please don't hesitate to reach out to our support specialists or visit the link here: https://support.google.com/googlenest/answer/9233159
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it back to Best Buy.Thank you for taking care of returned.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Memaw. Thank you for posting a review about the Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations and that you had to return it. This is not the initial impression we want you to have. We appreciate the feedback and have taken note of it. If you’re ever considering Google products in the future and have some inquiries, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
google nest cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, easy to adjust and the facial recognition software is excellent.
I would recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience on the entire job. Still not resolved 3rd party gave his phone number Never has returned with a call or message
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DonH, thanks for sharing your experience with our support team. We're sorry to hear about the negative experience with the installation for your Nest Cam (Battery).
We only recommend Nest Pro certified installers to ensure your Nest devices are installed properly. To learn more, check out this link: https://support.google.com/googlenest/answer/9232427
If you will need further guidance, you can count on our support team by visiting the Google Nest help page: https://support.google.com/googlenest/gethelp
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, weather effects it more than I would like but otherwise good.
I would recommend this to a friend