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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $329.99

Customer reviews

Rating 4 out of 5 stars with 1112 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.2 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,112 reviews
  • Rated 4 out of 5 stars

    Good quality cameras, software is evolving

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cameras, do experience some latency from time to time which can be frustrating, I do not think it is my WIFI network, rather then ongoing integration of Nest and Google h/w and s/w. I would recommend to those who have done their research into their needs and can verify these meet them.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, JimQ. We’re glad to have your feedback, and we appreciate that you like Nest Cam (battery). We’re sorry to hear that your experience is below satisfaction. We’ve taken note of your feedback to work on improving our products and services. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view. You can change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.

      For additional assistance, our dedicated team is always ready to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hate that the solar charger has to be specifically a google nest one because of the proprietary plug used. Whatever is used to power the camera, the plug seems to be backward as the cord end loops out toward the camera instead of flowing back to the mount. having a little difficulty connecting with voice, but other than that the cameras are good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, NathanB. Thanks for posting a review about the Nest Cam (battery), and we're glad that you find your cameras good. We hear your concerns about the solar panel and the proprietary plug. We’ll pass this information to the right team for future improvements. Meanwhile, we’d like to learn more about your concern with connecting the cameras with your voice so we can help improve your experience. Feel free to find us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Camera has good quality lags sometimes but other than that no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch for sale prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy them on sale. Too expensive without sale prices for what they're capable of alone with paid subscription

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jenematalia, thanks for reaching out to our support team. We´re sorry to hear that Nest Cam (Battery) and Nest Aware didn't meet your expectations.

      For the best experience with your Nest Cam (Battery), we recommend getting the Nest Aware subscription, as it provides more value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App.

      For any other support concerns you may have, please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Best Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy setup. Would recommend if you don’t have the ability to go wired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good batter stay long, clear vidio, and image, easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this surveillance cámaras, easy to connect, great image.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest wireless cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were easy to mount and connect to app. Good quality video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, clean pics. connected to wifi with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera's have great video quality and are easy to setup

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive product with unreliable and terrible performance. You do not have access to old footage, only seen events. I can walk right past these cameras and half the time never trigger an event. About 80% of the time when you open the home app the cameras say no connection and takes clicking refresh over and over. I do not have the same issues with my wired cameras however when i add all of my cameras they all start to glitch. My wired cameras will record a few seconds and then say video not available for a few seconds and the footage is basically useless and you’re unable to connect and watch the footage live. Eventually (days later) the footage is magically available. When i remove any 1 camera this stops. So imagine you hear something outside and want to check out what’s going on. Only to be met with a black screen that says video unavailable refresh for 30-45 seconds. Knowing the device doesn’t pick up events half the time and there is no video history.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there. Thanks for sharing your experience with your Google Nest Cam Indoor/Outdoor wire-free. We’re sorry to hear you’re having trouble viewing the live video of your cameras. Sometimes, you might notice a slight delay between your camera’s live video stream and what’s happening in real-time. This is similar to other video streaming services. If the delay is longer than usual, we recommend checking out this helpful article:https://support.google.com/googlenest/answer/9259827

      If the inconvenience persists, please contact us here at your convenience: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good enough, but google sure is messed up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is decent, does its job. However now that google has fragmented the nest ecosystem, those of us that have "older" nest products now have to live with two different platforms. If I want to see these cameras, i have to go to the home app. Other cameras, to the nest app. History in one, not the other. Alerts from nest app and sometimes the home app overlap. Its silly.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cywolf1, we're sorry to hear that you are not pleased with the move we made to the Google Home app for the new generation of Nest cameras, including Nest Cam (Battery).

      Our goal for the launching of the new generation of Nest cameras is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest camera and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      You may transfer your old Nest cameras to the Google Home app together with your Nest Cam (Battery). Here's how: https://support.google.com/googlenest/answer/9893532

      Our support team would be happy to help you with your support concerns. Please reach out to our support team here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great these cameras are easy to use and the picture is very clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has met our needs for outdoor security. Vey clear and sound quality is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just wish battery lasted longer. But was very easy to setup.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cook, it’s great to have your feedback on Nest Cam (battery), and we’re glad that you find it a good product, and easy to set up. We hear your concerns about its battery life, and we’re here to help.

      The battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      Also, connecting your camera to a power outlet with the included or optional power adapter for continuous power will keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).

      If you need assistance, please contact us anytime at: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Recharging the camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great, however not a fan of the recharging of the cameras. They last for me about 10-14 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as descrbied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is easy to set up. Given that they run on batteries, you can practically set them up anywhere inside or outside the house. I've set mine up near our front door, and another in front of our garage. The batteries seem to be pretty good. Only charged them up once so far, and they're still good for another few weeks; and I have them for a few weeks already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras at great price and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and excelent cameras for outdor, simple to install and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to set up. Picture clear………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install and good picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is relatively easy to install and good picture quality is available immediately.

    I would recommend this to a friend