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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $329.99

Customer reviews

Rating 4 out of 5 stars with 1112 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.2 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,112 reviews
  • Rated 3 out of 5 stars

    Average security camera. Reconsider alt brand.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life. When streaming from Hub Max it frequently disconnects, requiring me to manually reconnect. However, when streaming from a tablet it maintains its connection.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Greeny, thanks for sharing your feedback with us. We're sorry to hear you're having battery and connectivity issues especially when streaming using your Nest Hub Max. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Nest Cam(battery) to further investigate what's causing the issues you're having. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cameras for the money. Only vulnerable to thieves smart enough to use wifi manipulating technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they do the job . As long as you have good wifi they do really well . Battery last about a month with high sensitivity frequent traffic . Mid sensitivity with low traffic you can get 2 months off a charge .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very glitchy and slow. I thought for the price point it would be faster and better than its competitors but I was very wrong. If you don't mind not knowing who is in your driveway until 30 seconds later, this is for you.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for reaching out about your Nest Cam (Battery), jayr. We hear your concerns regarding having connection issues with your camera — we understand the frustration. Here’s a few things to get your device running smoothly:

      1. Check your camera’s distance to the router.
      2. Restart your camera.
      3. Make sure your home Wi-Fi is working.
      4. Restart your router.
      5. Check the settings on your Wi-Fi router or access point.

      If these steps don’t help, we’d be happy to investigate and get you a resolution: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to install. peace of mind that I can check cameras from my phone app. Thinking about buying additional cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built, good image, reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, good image and reliable. I use multiple packages of these to have a full outside view of my home. Works with my ADT system, and separately viewable from Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great outdoor Cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Clear videos and Voice control works geat. Outside Camera. I also bought the theft shield. I gave the, Ease of use," 3 stars. Because customer service was no help at all after I needed to reset.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Williams, thanks for posting a review about Nest Cam (Battery). We’re sorry to hear that our support fell short in providing the help you needed.

      Your feedback is important to us, and we’d like to help you the best way possible. For future reference, here’s the link on how to reset your Nest cameras: https://support.google.com/googlenest/answer/9252162. If you need further assistance, feel free to contact our support team. We’re hoping that you’ll give us another chance to improve your experience here: https://support.google.com/googlenesthelp Nest

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them absolutely amazing picture and love how easy it is to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being unhappy with a Swann NVR based system and an Arlo system I changed both of those out to Nest. The Nest system seems to run a little slower than Arlo did, but overall for the price, build quality, ease of setup, and ongoing subscription prices this was a great upgrade. Major gripe about the 2-pack was it didn't come with 2 chargers and cables, just one set, so I got shorted and should have gotten the single pack cameras. Also, I bought some wasserstein security mounts and then found out that the nest cams came with a security cable already.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi finjam, we appreciate your feedback on Nest Cam (battery), and we’re glad that you find it a great upgrade. We hear your concerns, and we’d be happy to share this with the right team to work on improving our products and the services we offer, including product information.

      Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app. We also understand that having two charging cables for your cameras can be convenient for you. If you want to consider connecting your cameras to a power outlet for continuous power but you only have one charging cable and adapter, we suggest reaching out to our support team anytime so we can figure out a way to help you best, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, only charge them every 2-3 months . The night vision works very nice, it has a speaker with the mic so you can easily talk to whom ever you see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome addition to our home network...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Easy setup, stay charged for a long time, work year-round. Easy to dismount and charge when necessary, and picture quality and sound are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessings

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest camera with out them they wouldn't got the picture of the guy that tried to break in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras ever I love them they work so great. I have kids and when I got to work I can watch them from work each what’s happening in my house from anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camaras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality. The images are better than other camaras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best outdoor cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried Simply Safe and other brand, but this is the best for me since didn't need to sign up and the fact that I already have Google account. Battery last decent, but easy to take down to recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and is good security can see all the animals that come at night When I’m away it alerts me of deliveries and people who are at my door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cord free because of the kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go wireless since my kids wanted to pull out everything plugged in the room. They can’t take this one down. Liked the wired one better since I didn’t have to charge it, but my kids decided that this is the one we’re using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cam Cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Camera is great, only downfall on this is you have to recharge. If you have to buy this product, buy it with solar power attached to it, so no recharge needed. I will buy it later when I get tired of climbing the ladder.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest battery camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the Nest battery camera; would it be a lot simpler to have the new cameras appear in the NEST APP until such time that the HOME APP is improved? And to be honest we all know that is a minimum of 6+ months and even then, not all the functions will get migrated. I'm just going on the Google's track record here. 1 step forward 4 steps back seems to be their way. This is so disrespectful to the current customer base. These new cams are so different because of the Google HOME app that they should have never had the NEST name connected to them. ... just my opinion. Shame on you Google. You have more resources than just about any company, and this is what you release?

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Haywood, thanks for trying the new Nest Cam (Battery). We're sorry to hear about your disappointment with the move to the Google Home app, and with any difficulty you may be having, migrating to a Google account.

      We wanted to make the Google Home app the one place where you can control all your favorite Google Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.
      - You may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532

      We'd like to help you further with the issue. Please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing with an existing system was relatively simple. Field of view is an upgrade from the previous system

    I would recommend this to a friend