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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2772 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,772 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to assemble and good one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great security product and easy to assemble.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly Disappointing- I'll tell you why below

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically: much bigger than wired counterparts & color options missing Function: works well and has auto switching low and normal light, but no in-depth options like my other hub camera system, with regards to sensitivity, light indicator options, or with cheap generic cams from over 5 years ago that offer all those options with similar quality and selectable windows for motion and tons of other options so long as you use software that is the color of the sky and a part of your eye. Dirty: You will not be able to record to external drives, and it is an impossible task right now to connect to Nest Hub for video calls. Recording is limited without subscription to Nest Aware. I would not buy again If you're remotely tech savvy, get an old PC and buy security cam software and 3rd party cams, which are better and not limited by design.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, redsrtturbo. We're sorry to hear that your experience with Nest Cam (battery) didn't meet your expectations. We still want to understand how we can improve your experience with the device. We recommend reaching out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Google Nest Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up getting the front porch ones wired and that was an extra cost to pay an electrician bc I live in an older house. Nice looking, But the battery life is not good.I think I’m going to sell and get a different camera system. I don’t like the fact that they are battery operated and The solar panels don’t really keep them charged in high traffic areas.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, MashaundaC. Sorry to hear you haven’t the best battery life on the Nest Cam (Battery). The lifespan of the battery will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here’s a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I own 7 of these so I know what I’m talking about.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Google-Nest cameras, both indoor and outdoor. They are all very easy to install and link to your internet. Google has changed a number of things on this new generation camera. Some good and some bad. First, all their outdoor cameras are now battery powered; you can add a power cable (extra cost) that the older version came with. These cameras are no longer part of the Nest ecosystem so you must download the Google Home app to view the camera. I prefer the Nest app but it seems Google has abandon it in favor of their own. This camera will deliver very clear pictures both in daylight and at night. Motion detection is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good quality for wireless. Sometimes the feed won't pull up when you try to view it but usually backing out and opening it again fixes it. Also they do not like cold weather. It doesn't effect video quality just battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Security Camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item, all i needed for my home, love all the neat features it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good Little Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two cameras. Great picture. Easy to install. I love them. Sometimes it says it sees a person but no one is there. Or it detects or notifies a little late but otherwise i havnt has a problem. Battery life good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and long battery life. The mounting was easy and straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very easy to install. I purchased 3 cameras 4 years ago and decided to purchase 2 more. There are lots of options in the market place but Nest Cam is the best in my opinion. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a breeze to install and have worked like a charm for well over a year. I’m looking forward to many more years.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several wired Nest cameras and have been wanting to add a few more to the exterior of the house where bringing power to them would be a real project. I bought this two pack and single pack and within an hour had all three mounted, connected to the app, tested and positioned. I'm impressed with the video quality and the battery life. These cameras are not recording 24/7. They only come on when motion is detected. That is how they manage the battery charge. Battery life is reported in the app where it indicates percentage and approximately how many weeks more of battery life each camera has before needing a recharge. I installed all of them on October 2nd. It's now October 23. The most active camera positioned on the driveway has 6 more weeks (71%) battery life. The other two positioned at the rear of the home still have 8 and 11 months (more than 90%) battery life. For having them up and outdoors for three weeks, the battery life is better than expected.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great security camera! I would definitely recommend getting the long power cable so you can hardwire it in though. Otherwise it goes into sleep mode to preserve battery and then is completely reliant on the motion sensor which is not always sensitive enough to pick up motion.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great wireless camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original nest camera has better quality video however this new nest/google is wireless therefore much easier to install. I opted to buy and install with a solar charger to avoid the recharging, so far that has kept the camera at full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Toy Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great. Crystal clear image. Easy to mount on the wall in my detached garage. Able to keep watch on my "toys" when out of town. Great investment. John Jacobson

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's wireless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it works, but the fact that you have to take it down and charge it and then put it back up requires a ladder and time and then repositioning. Granted we could have mounted it a little lower, but we are interested in the hardwired version for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Google nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good quality images. Perfect for the area we wanted covered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. Its easy to setup and install. I live in a neignnorhood with alot of walking activity, so some of my caneras loose charge in about 2-3 weeks. I would tevommend hirdwiring.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 3 out of 5 stars

    Decent Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and setup in the Google home app. Satisfied with video quality and overall product. Very very disappointed in the lack of integration with the nest app. Unfortunately I’m all in on the meet cameras. If I were in the position that this was my first camera purchase I would definitely buy into the Arlo family.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jobe, thanks for posting a review about your Nest Cam (Battery). We’re sorry to learn that you're disappointed in the lack of integration with the Nest app.

      You can view your existing Nest cameras alongside with the new Nest Cams in the Google Home app. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.

      You’re more than welcome to visit us anytime in the following link for any concerns about your Nest cameras: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up one camera with wire and the other via battery. Battery life is OK, but I would recommend wiring if possible. I was a little bummed that they dont work with the legacy Nest app or online portal, but the legacy cameras do show up in Google Hime. Takes a little time to get used to it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, BLTPHX. Thanks for sharing your experience with using the Nest Cam (battery). We’re sorry to hear that using the Home app, to control and manage your camera settings, is below your preference.

      We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, the Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience with our other Google Nest devices. We also wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Other benefits include the following:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      If you need help with using the camera in the Home app effectively, please let us know by visiting here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good, but not IQ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality better than expected and battery life pretty good, quality not as good as the old nest cam IQs but the install and use is really easy, wish there was a way to hide the power cable, right now it’s exposed so could be cut, but also it’s battery operated so won’t cut the feed. The magnet is ridiculously strong though so it works pretty well and easy to adjust. New price point is good though

    I would recommend this to a friend