Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 11987570
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as advertised, looks like a better quality picture on event based recording then my outdoor cam iq which was much more expensive.... don't know the quality on 24/7 when hardwired.... app could be improved....
I would recommend this to a friendBrand response from Nest Support
Posted .Hi przemko, thanks for taking the time to share your feedback with our support team. We're glad to hear that Nest Cam (Battery) is getting better quality images on event based recording. When hardwired, you get the same image and video quality, but with the added ability to continuously record 24/7.
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We’d like to learn more about your experience, and see how we can improve it. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
Worth the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality across this product line and the app’s ease-of-use. Highly recommend.
I would recommend this to a friendFront and back yard cameras
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product let me know if it’s a dog or any animal our person, and can even add a name to the people
I would recommend this to a friendEasy set up! But check your settings.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Just make sure you set the active areas so the camera doesnt pick up trees, flags, car on the street. I set for just our driveway. Otherwise the batter will drain too fast.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi CLou, thanks for taking the time to share your feedback. We’re sorry to hear about the battery issues you have with Nest Cam (battery).
The other ways you can extend the battery life of your camera is by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Google home cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work as expected. We now have 6 of these Google home cameras on our property and they work good.
I would recommend this to a friendDoes the job but better options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little quirky but does the job. The Arlo Cams are better in my opinion especially the user interface much better. The battery is not the best either in high traffic areas..
I would recommend this to a friendBrand response from Nest Support
Posted .Hi NATE, thanks for sharing your feedback and experience with using the Nest Cam (battery), and we’re sorry to learn your expectations are not met.
The battery life depends on factors including activity, temperature, and selected camera settings. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Visit this link for more details: https://support.google.com/googlenest/answer/10901611
We’d be happy to share your feedback, about the user interface, with the right team for future improvement. We request your patience as we’re continuously working on bringing the full functionality to Google Home, and on a more seamless solution. In the meantime, if you need help with using the camera effectively in the Home app, feel free to let us know by contacting us here: https://support.google.com/googlenest/gethelp
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the ability to access the history part with nest aware subscription. Works great with out other google products. The app easy to use also to tell when they need charged
I would recommend this to a friendBest Buy Naples has been AWFUL in getting back to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product but am BEYOND DISAPPOINTED that I bought a full years worth of INSTALLS and they did NOT INSTALL properly add I have been totally ignored for over a week. I don’t want to hear anything bout BUSY AT THE HOLIDAYS or similar. Absolutely inexcusable how Ramon has totally ignored me. If he is out sick, on vacation or whatever SOMEONE needed to get back to me. Ignored and totally dissatisfied with BB in Naples. I am beyond loyal and have been treated very well in OH but like SHI^^&** by Naples. And I arranged for install back in NOVEMBER so plenty of time to make it right….
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Dtraci17, we're glad to hear that you love Nest Cam (Battery). It's unfortunate that it wasn't installed properly.
If you want someone to install your Nest products for you, we only recommend contacting Nest Pro certified technicians from our official service partners like OnTech Smart Services to book an installation appointment. To learn more, check out this help article: https://support.google.com/googlenest/answer/9850152
If you need further guidance, please do not hesitate to contact our support team using this link: https://support.google.com/googlenest/gethelp
Simple and just works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the battery lasted a little longer. Overall a good product, the subscription is worth it. If you get a comparable system from Ubiquiti it would cost 4 times as much.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi David, thank you for sharing your review on your Nest Cam (battery) and we're sorry to hear that your experience with the battery life was less than ideal. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. We can also suggest getting the Nest Cam (battery) Weatherproof Cable as this will give your device a consistent source of power. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited for these to be available due to the improvements to the previous generation and am disappointed. They are indoor, but do not have an "indoor" mount included, thats a $40+ extra and they dont sit level and the base isnt flat. They come with 1 charging cable, which makes no sense, battery or not as I would prefer to leave them plugged in. If you want them weather resistant, that also requires a different cable. For the price, I expected way more and will be returning them for a set of Arlo cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Brian, thanks for taking the time to share your feedback about Nest Cam (Battery). We’re sorry for falling short of your expectations, and that your experience with the product is less than ideal. We value your feedback as it helps us understand our customers' needs and preferences better to improve our products and services. We understand your decision to replace them, but if you'll decide to give it another shot in the future, we’d be more than happy to help you with any questions or concerns that you might need: https://support.google.com/googlenest/gethelp
Maureen D’Angelo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great looking they blend in and work so well. The picture is very clear not fuzzy or distorted at all!
I would recommend this to a friendgreat quality and smart features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the build quality is great on these and the video quality is great! if you already subscribe to nest aware, these are a no brainer.
I would recommend this to a friendGreat cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched to these cameras from the blink outdoor cameras. Quality in the dark is better than the blinks cameras.
I would recommend this to a friendPleased with this purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been pleased with these after a month of use. Because they're battery-powered, I chose easily accessible mount locations so that recharging isn't a recurring miserable process. The video quality is a good as expected.
I would recommend this to a friendGreat picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Went up well and connected well to the internet.
I would recommend this to a friendGoogle Next Cams - Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just finished installing. - simple to set-up in Google Home - purchased two sets, no issues - the magnets are super strong
I would recommend this to a friendSuperb performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see you and everyone else that gets close to the driveway!
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras and I am so glad I purchased them.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product, easy to access even outside home. highly recommended
I would recommend this to a friendGoogle screwing things up again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google screwing things up again. I wish I had known that these "NEST" cameras don't work with 'Nest'. Seriously. You cannot view these in the Nest app or on the Nest website. The only way you can view or manage them is in the poorly designed Google Home app. There is no way to view them online; only on the app on your phone.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Lionheart4G, thanks for informing us about your feedback on the Google Home app. We´re sorry for any frustration you may have experienced with it.
Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and the Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Also, here are some benefits you can get by using the Google Home app:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team since we’re always looking for opportunities to improve our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp