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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2772 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,772 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Well Designed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrated with older Nest/Google system very easily. Battery lasts several weeks (depending on the setting) before needing to charge. I have these in odd locations so hardwiring was not an option. I eventually added the solar charging panel and haven't had to take them down to charge since (even in sub-zero temps). Great clarity and wide field of view. Very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good cameras with great picture, meh battery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras with great picture with not the most amazing battery life. Good for areas with less interactions or reasons for the camera to toggle on and off. You can permantly plug these in however, which is how one of these is setup.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great device, just doen't fit my need.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving this a 4 star. It would have been 5 if it fit my purpose but not giving it a 1 because it doen't fit my need. We got this to replace the wired camera that we use to monitor my sons room. I fully charged it before use and it hasnt been a full day yet and I'm down to 60%. I like the quality & video clarity and features though. I'm taking them back because its just not for us.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi 19ant89, we're glad to hear that you like Nest Cam (Battery). We're sorry to hear about the fast discharging issue you are experiencing.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    Went back to Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned them. Battery life wasn’t good, many connection issues. Too many missed occurrences. My previous ring were on point

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, IkeRose. We're sorry to see the Nest Cam (Battery) wasn't quite what you were needing. Even though you returned them, your thoughts are valuable to us and we'd like to learn more. When you find the time, here's a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Misses way too much action

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super disappointed in the performance of this camera. The video quality is great, when it actually captures video. I have this mounted above the garage door to watch our driveway, I would say that it picks up about 70% of the actual movement that goes by the camera. Many times we have come home and completely misses the car pulling in the garage. When it does capture an event, it misses the first half of the action almost every time. I have all the settings to max out the amount of video over battery. Just can't count on it capturing everything like our Nest doorbell. That doorbell performs like I hoped this would. Would NOT get this again if I had the choice.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Justin, thanks for sharing your feedback with our support team. We're sorry to hear about your disappointment with the camera performance for Nest Cam (Battery).

      Motion detection on Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
      1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
      2. Change the angle of your camera and account for the lighting in the surrounding area.
      3. Restart your Camera.

      We'd like to help you troubleshoot the motion detection issue further with your Nest Cam (Battery). If you´re willing to try, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good camera and a valuable addition to a home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great camera but can be hard to connect sometimes but once they are connected works great and good value subscription and add as many cameras as your need for one price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent camera 7.5/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. Not so good night quality 7/10 here. Change lasts a while depending how often the camera sees something. The more it sees something the more battery it uses. Try to keep out of direct sun and rain too. Really easy to use on the smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nice quality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy setup, high qualiaty video. Integrates miceley with Google Home. 1st one worked well, aso we bought another for an additional location.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is high but the video quality is amazing. The set up is simple and anyone can do it. The online guide helps if you are lost as well. If you wanting to upgrade your security cameras these are worth every cent.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ignore the bad reviews.. it’s awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Notification are crazy fast. Yeah you don’t get 24/7 on battery and no charger to not 4K. This is a battery camera. It would not sel well if the battery lasts a day because it records 24/7. It always records events. If you don’t get a notification of close events.. it still records them. Facial recognition is leaps ahead of the last gen.. which I liked a lot. I have a metal fence and I tested out live view. I walked where me head poked out and i got a notification within 1 second that a person was detected (not exagerated. Only disappointment is the sole panel isn’t released yet. Highly highly recommend. If you want a cheap unreliable.. because I have all these get blink or ring.. I’m phasing out my blink and ring. This camera is great.. can’t wait for the nest spotlight to replace my ring spotlight.. Side not- the low rating of this is due to people not comprehending what a battery camera.. when using battery is….

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ignore the bad ratings… awesome camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Notification are crazy fast. Yeah you don’t get 24/7 on battery and no charger to not 4K. This is a battery camera. It would not sel well if the battery lasts a day because it records 24/7. It always records events. If you don’t get a notification of close events.. it still records them. Facial recognition is leaps ahead of the last gen.. which I liked a lot. I have a metal fence and I tested out live view. I walked where me head poked out and i got a notification within 1 second that a person was detected (not exagerated. Only disappointment is the sole panel isn’t released yet. Highly highly recommend. If you want a cheap unreliable.. because I have all these get blink or ring.. I’m phasing out my blink and ring. This camera is great.. can’t wait for the nest spotlight to replace my ring spotlight.. Side not- the low rating of this is due to people not comprehending what a battery camera.. when using battery is….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good hardware, don’t love some of the changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time user of this line of products, I was both impressed and disappointed with my purchase. I think they’ve made some significant improvements in the hardware, including the battery, ease of set up and overall durability. Unfortunately, Google’s newer generation of products is incompatible with the old nest app and requires the use of their newer home app instead. And migrating the old cameras to the new app, they lose some functionality. So you’re either left with inferior software, or using two apps if you want to maximize the utility of a system incorporating both older and newer generations of these cameras. If you are only purchasing the latest hardware, you probably won’t regret it, but for people that have the older cameras and want to incorporate one of these, be aware.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts on the Nest Battery, Phoenicianguy. We understand that there may be a learning curve with the transition from the Nest app to the Google Home app, but we are here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.

      Check out this article to discover more features: https://support.google.com/googlenest/answer/9893532?hl=en

      If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google Nest Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera's work great. Easy to install. Takes clear videos day or night!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are easy to use once you complete the setup. The setup has a lot of instructions and video directions are available. The images on my iPhone are very clear and easy to see.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Why only a single charging chord with two cameras?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this item 5 stars but the two pack only came with a single charging cord. This was not made clear in the product marketing so a little misleading. Bad on Google. Cameras are solid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my niece and I don't believe she has had any issues

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several google nest camera around my house. There is times where it doesn’t pick up motion and won’t record what had happened.For the price of these I would have hoped for better.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Tucett. Thanks for sharing your experience with Nest Cam (battery). We’re sorry to hear of your issues with the event detection and recording features. We suggest checking each of the camera settings so you can choose which events your cameras can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. Using activity zones to monitor specific areas can also help.

      We can also check if there’s anything that causes your cameras to behave differently, and we welcome you to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is clear and it is easy to install. The magnet is very strong. It not only allows the camera to attach to the base, it can be used to attach the base to metal (e.g. metal door frame, ceiling grid, filing cabinet, etc.) so there is no need to use the screws.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good but not Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh Google. I really like these cameras. Better than other brands which I won't mention. As with everything, some little things could be improved and they would be outstanding. Setup is so easy. Battery life has been really good, even in the cold. I have one hooked to an outlet and one running on battery only.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello ChiefBri, thanks for the feedback you shared and we’re glad that you like the Nest Cam (battery). We also appreciate you for pointing out some of its features and functionality, and we’re hoping you can tell us more about the little things we need to work on for future improvements. You may contact us anytime by visiting us at the following link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great DIY Cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add and setup with the google home app. I was not too excited about recharging these. But they have lasted months before they need a charge. Great video quality.

    I would recommend this to a friend