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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2772 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,772 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras install easy, are easy to contact to wfi, and have good coverage. The battery life, so far, is less than I expected but may improve as I get the zones better calibrated.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 4 out of 5 stars

    Cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of these cameras. They have great night vision.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love My Nest Camera Set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality on the cameras is amazing! Easy set up & accessibility when I'm not home are part of the reasons why i went with the nest products.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Get the job done

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more battery life because I've had it for less than a year and have had to charge them about 8 times already. They also get knocked off line easily for no apparent reason. Great quality and viewing range.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JayT. Thanks for sharing your experience with the Nest Cam (battery). We’re glad that you like its quality and viewing range, but we're sorry to hear you ran into these issues with the battery life along with its magnetic mount. We’d be happy to share your feedback with the right team for future improvements

      Meanwhile, the battery life depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611

      Also, we suggest using the secure loop accessory, which is a cable that connects your camera to the magnetic mount and will help prevent your camera from falling if it gets knocked off the mount. If your Nest Cam (battery) did not include a secure loop in the box, please contact us to request one. Alternatively, you can use the Wasserstein anti-theft mount, which can be available at your retailer, and provides anti-theft protection in addition to anti-drop protection.

      If there’s anything we can help you with, please contact us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Safe as a Nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With google background, I figured it would be a great product. We haven't had one issue, get a kick out of when someone is inside talking to the person outside. Being able to jump on the app and see and hear wverything around is amazing. I feel so safe and confident, I'm buying more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall easy to use and worked, Has issues when real cold

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love these.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work so well, and have clear video! I got one to watch for wildlife, one for my garage and one for my driveway. My only complaint is when you turn on notifications, you get on average, 3 per camera, per event. I need to figure out the event notifications… otherwise they work great! I paired with the Wasserstein solar panels and I haven’t had to charge at all!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cameras because they are easy to set up and the image is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install and worked great for what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent camera easy to install take me around 30 min to install both cameras

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Stress free, great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, steady connection. Quality of image ok.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very solid outdoor webcam without subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ring and after a year I did t want to pay the subscription fees every year. After some research I found this one and I actually liked it. Here are the reasons 1. You don't want to pay the subscription and you don't need to check/tore video way back in the timeline 2. Solid build (in fact heavier than others) and the battery runs 6 weeks (within 25-50F ranges) 3. The video quality is good and I really like face recognition feature 4. I like the integration with nest hub display where I can watch the live feed with voice command On the flip side, it might look expensive to begin with but the subscription cost from other devices will help you to decide. The setup with the nest app can be tricky so follow the steps carefully and contact support online if you get any problem but don't skip any steps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good video camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a Nest IQ Outdoor camera which uses the Nest app. This camera requires the Google Home app. I know people are not happy with the Google Home app, but I will say everything is there that you get with the Nest app, it's just laid out differently. The new camera actually notifies us faster than the IQ Outdoor camera. Its so fast that if you click on the notification right when you get it the event video hasn't finished processing yet. I have my camera on a power source because I want the 24/7 video storage along with the events. Google offers the best price point for this feature at $12 per month for unlimited devices. All other solutions I looked at cost you $20 or more per month. Video quality between both of my camera's are the same which is very good day and night. I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Soccer mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally wanted 2 cameras but since there was a sale for 3 we spent a little extra. 2 are mounted outdoors and we kept the other 1 indoor to monitor the dog when we leave her alone. If she starts to bark or howl due to loneliness, we can talk to her on our phone app which gives her reassurance. The cameras are very clear on our phone app and we can also hear very well. It's a great product that took little installation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great outdoor Cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Clear videos and Voice control works geat. Outside Camera. I also bought the theft shield. I gave the, Ease of use," 3 stars. Because customer service was no help at all after I needed to reset.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Williams, thanks for posting a review about Nest Cam (Battery). We’re sorry to hear that our support fell short in providing the help you needed.

      Your feedback is important to us, and we’d like to help you the best way possible. For future reference, here’s the link on how to reset your Nest cameras: https://support.google.com/googlenest/answer/9252162. If you need further assistance, feel free to contact our support team. We’re hoping that you’ll give us another chance to improve your experience here: https://support.google.com/googlenesthelp Nest

  • Rated 4 out of 5 stars

    Best google cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option, it's worth it, If you have more than one power supply

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to new house had to get another set. Love the way these work. Nice to be able to check on things if not at home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Best security cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure how these would work without a light source, but the night vision is really good. You can even see faces. We compared security cams and this one looked like the best. We're glad we chose this one. App is user friendly, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Settings are important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and fit nicely where we needed it to. Battery is good, if it’s in a busy area you might have to charge more frequently but it does an amazing job. Always make sure to check setting for video for how often clips are taken.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Clear and crisp!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and integrate into entire system, crystal clear images, audio is crisp. Amazing how clearly you can hear the neighbors talking crap about something from across the street.

    I would recommend this to a friend